Amazon issue ... need suggestions

Amazon issue ... need suggestions

Score: 1 Votes: 1
1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5

I got Rs 300 gc for oct super value day instead of Rs 600… now I am fighting with amazon cc from last 7 days but everytime.. I received new timeline and some confused answer…

even one cc said if we issue you rs 300 remaining gc as goodwill card than it can be harmful for your account.

now just talked with some senior cc and he again asked time till Monday

35 Comments  |  
14 Dimers
D7rgy8yx
Deal Subedar
0
63
1146
12

I dont understand this for amazon. At first place they are issuing Gift Card and then they says it might be harmful for the account. Unable to understand !

A2z1
Deal Major
82
1,963
16921
137

A-ma-zon is going ridiculous
What the shit we pay for Prime, nonsense ATS does not come to deliver & mark as refused by customer, on calling they apologise & promise to not repeat but they do repeat

I am no more amazing amazon fan https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

@Magus

@mitu-ag I have not recd correctly for Sep too, Forget just october
thinking to not go for SVD

1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5
@sherlock wrote:

I dont understand this for amazon. At first place they are issuing Gift Card and then they says it might be harmful for the account. Unable to understand !

They said … goodwill card can be harmful … not which add as promotional gc… but if they credit less amount than what should a customer like me do…

Who is ready to provide even screenshots of all products in the cart

Missing
Deal Subedar
3
289
1476
21

@mitu-ag Exactly same thing happen to me for the purchase made in June. They repeatedly saying they will issue GC but till now they didn’t.
I tired of follow up with them and forgot. Now, you reminded me againnnn smile But.. not sure how to proceed with it.

1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5
@A2Zdeals wrote:

A-ma-zon is going ridiculous
What the shit we pay for Prime, nonsense ATS does not come to deliver & mark as refused by customer, on calling they apologise & promise to not repeat but they do repeat

I am no more amazing amazon fan evil

@Magus

Same here…

Daily a new innovative issue … and daily a new timeline to wait….
Why don’t they give discount instead of cashback if they can’t calculate the accurate amount

First there packing now their service

ad bot
1
1
1
1
Ad Bot

I found this sponsored content on one of the ad networks.

Missing
Deal Lieutenant
2
143
3708
41
@sherlock wrote:

I dont understand this for amazon. At first place they are issuing Gift Card and then they says it might be harmful for the account. Unable to understand !


If they issue it as CB then it is not harmful. But more good will cards will lead to account ban due to possible triggering of policy misuse. That is the reason I keep asking people not to accept those 50-100 compensation GCs multiple times if they want their account in good standing.

Ezgif.com crop
Deal Major
345
10,236
21175
128

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea

A2z1
Deal Major
82
1,963
16921
137
@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5
@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea

They told me if i took gc as goodwill card than it will count as refund not cashback and in such case their internal team can block my account … lol this is their mistake and i am going to chase them till this life if they didn’t issue my remaining gc… i had bad habbit to keep all screenshot as proof

Ezgif.com crop
Deal Major
345
10,236
21175
128
@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad

Ezgif.com crop
Deal Major
345
10,236
21175
128

@ranjithsai01
Any idea how much of good will is bad

1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5
@srigem81 wrote:

@mitu-ag Exactly same thing happen to me for the purchase made in June. They repeatedly saying they will issue GC but till now they didn’t.
I tired of follow up with them and forgot. Now, you reminded me againnnn smile But.. not sure how to proceed with it.

Go and ask them to look into the matter with proofs …

A2z1
Deal Major
82
1,963
16921
137
@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothing is wrong
so good cant be bad just for recurrent goodness
i never demand any compensation, their CC himself offers it

1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5
@A2Zdeals wrote:


@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothign is wrong
so good cant be bad just for recurrent goodness

Are you sure than i will ask them to solve this issue on the spot … in such case they provide goodwill gc ,..

Ezgif.com crop
Deal Major
345
10,236
21175
128
@A2Zdeals wrote:


@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothing is wrong
so good cant be bad just for recurrent goodness
i never demand any compensation, their CC himself offers it

I never demanded it.
I was supposed to get 50 and didn’t get.

So CC gave me after a long argument.
And the GC statement shows it as a goodwill gc

A2z1
Deal Major
82
1,963
16921
137
@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothing is wrong
so good cant be bad just for recurrent goodness
i never demand any compensation, their CC himself offers it

I never demanded it.
I was supposed to get 50 and didn’t get.

So CC gave me after a long argument.
And the GC statement shows it as a goodwill gc


Question to ask self : Are we exploiting so called extremely nice cc of amazon?
if answer is Yes, then this goodwill has no value in long run
else for their own mistakes if they feed customers like a parent feeds choclate to a crying kid will yield same result

Missing
Deal Lieutenant
2
143
3708
41
@A2Zdeals wrote:

@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothing is wrong
so good cant be bad just for recurrent goodness
i never demand any compensation, their CC himself offers it


Once it goes to their account specialist team they won’t bother to go through what has happened and it would take some fighting to ask them to review their decision (at least they were doing that but not sure how it will be in the future if they are like ebay review team).

@avgn

I have no idea about the limits and stuff. Maybe even amazon cc might not have any idea about such things.

1546363 351614308312550 938158756 n
Deal Cadet
1
141
574
5
@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothing is wrong
so good cant be bad just for recurrent goodness
i never demand any compensation, their CC himself offers it

I never demanded it.
I was supposed to get 50 and didn’t get.

So CC gave me after a long argument.
And the GC statement shows it as a goodwill gc

Yaa this is happened every time in small offer of cashback but in super value day. .. we get gc of wrong amount and later … you just almost die in explaining your eligibility for offer and correct amount

A2z1
Deal Major
82
1,963
16921
137
@ranjithsai01 wrote:

@A2Zdeals wrote:

@avgn wrote:

@A2Zdeals wrote:


@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)

Ah..I thought you will have answered my question twisted twisted

@@ramithsai01@@
Any idea how much of good will is bad


if it for right thing, nothing is wrong
so good cant be bad just for recurrent goodness
i never demand any compensation, their CC himself offers it


Once it goes to their account specialist team they won’t bother to go through what has happened and it would take some fighting to ask them to review their decision (at least they were doing that but not sure how it will be in the future if they are like ebay review team).

@avgn

I have no idea about the limits and stuff. Maybe even amazon cc might not have any idea about such things.


They have thick skin, nothing can stop them, in short term they are feeding customers with small small GC but later they will be another shopclues or snapdeal soon
In Indian Be Indian, so being such shouldn’t surprise anyone
off late they simply do some sort of overacting, like 2 days back CC was empathizing & repeating everything whatever I said :
If I say It is extremely ridiculous then amazon cc says yes sir, this is extremely ridiculous

They have got worst staff these days or may be a policy change taking place slowly

I dont like Amazon anymore
> Useless Prime
> Senseless ATS
> Clueless Customer Care
> Benefitless deals (no TC or BANK GC)

Tumblr nskgm8mvqj1u3bn17o1 500
Deal Subedar
5
21
1846
31
@A2Zdeals wrote:

@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


Congrats on 20K karma (advance, just 5 short but cant give again)


np i gave
@avgn

Missing
Deal Lieutenant
2
143
3708
41

@A2Zdeals

Yeah agree with your comments. Sometimes I feel we shouldn’t try being honest when everyone else is screwing them and they are in turn screwing us honest customers by their bad CC/policies. Loot them as and when possible creating multiple accounts as many “smart” guys do is what would put some sense into their mid-level management team. But somehow they have not made me lose that good will yet and for now things are going good. But seeing the recent barrage of complaints they might go the Flipkart CC way for a start.

PS- Was a great admirer of FK till they blocked my account after they started creating multiple replacement requests and subsequently cancelling them (they did at least 9-10 times for a product they didn’t have). Later they agreed to refund and after a few days got the mail stating the suspension of my account. Had that account from the days flipkart started selling books and realised it was not worth an effort to fight them. After that I have created multiple accounts to get certain benefits (definitely not misuse of those FK GCs and stuff) and to circumvent their system limits. Haters are free to hate me but I have no regrets.

Child
Deal Major
53
287
27300
235
@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea


I think

If you repeatedly ask them about compensation. and one day if some issue goes to higher authority, they will check your previous record to honor the compensation or not. Then, they will notice that this user is allergic to ask for compensation, they will then flag your account and will forward your account details to Account section team. If they feel to give warning to you they will give or will directly take action.

So, from experience if you sort out problems at lower level it is good for everyone smile

Getready
Deal Captain
23
1,114
10562
107
@mitu-ag wrote:

@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea

They told me if i took gc as goodwill card than it will count as refund not cashback and in such case their internal team can block my account … lol this is their mistake and i am going to chase them till this life if they didn’t issue my remaining gc… i had bad habbit to keep all screenshot as proof


Internal team wont just block your account
First you will get a mail n then based on your response they will decide
Just go ahead and take that goodwill card

PS : Recently got one 1000rs goodwill gift card for their pathetic support

Blackberry logo2
Deal Subedar
0
75
1266
37
@A2Zdeals wrote:

A-ma-zon is going ridiculous
What the shit we pay for Prime, nonsense ATS does not come to deliver & mark as refused by customer, on calling they apologise & promise to not repeat but they do repeat

I am no more amazing amazon fan evil


They have given their courier to third party agency in most cities and they just do whatever they want to.same happened with me,complaining to amazon they give same reply “Next time it wont happen”.

Kabali
Deal Colonel
443
23,394
33688
274
@mitu-ag wrote:

@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea

They told me if i took gc as goodwill card than it will count as refund not cashback and in such case their internal team can block my account … lol this is their mistake and i am going to chase them till this life if they didn’t issue my remaining gc… i had bad habbit to keep all screenshot as proof


what screenshots? shopping cart or offer at prod page?

Kabali
Deal Colonel
443
23,394
33688
274

@mitu-ag dont worry nothing will happen if ur case is genuine.

Img 20160428 113456
Deal Subedar
7
6
1758
4
@getready wrote:

@mitu-ag wrote:

@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea

They told me if i took gc as goodwill card than it will count as refund not cashback and in such case their internal team can block my account … lol this is their mistake and i am going to chase them till this life if they didn’t issue my remaining gc… i had bad habbit to keep all screenshot as proof


Internal team wont just block your account
First you will get a mail n then based on your response they will decide
Just go ahead and take that goodwill card

PS : Recently got one 1000rs goodwill gift card for their pathetic support


Wow!! Rs 1000 as goodwill GC this seems too much….did you buy something expensive??

Getready
Deal Captain
23
1,114
10562
107
@Steve wrote:

@getready wrote:

@mitu-ag wrote:

@avgn wrote:

They gave me goodwill gift card of 50, when I complained about not getting cash back for Shop and save offer

How it will be harmful??
Any idea

They told me if i took gc as goodwill card than it will count as refund not cashback and in such case their internal team can block my account … lol this is their mistake and i am going to chase them till this life if they didn’t issue my remaining gc… i had bad habbit to keep all screenshot as proof


Internal team wont just block your account
First you will get a mail n then based on your response they will decide
Just go ahead and take that goodwill card

PS : Recently got one 1000rs goodwill gift card for their pathetic support


Wow!! Rs 1000 as goodwill GC this seems too much….did you buy something expensive??

Not that expensive
5k worth furniture

Kabali
Deal Colonel
443
23,394
33688
274
getready wrote:




Not that expensive
5k worth furniture

c i told u toungueout lol

Missing