DigiBank - Help Incorrect Fund Transfer - IMPS

Any one

i dont think dbs can help you…. u have to contact icici only.

Very difficult to get money back. Always do a small valued transaction first after adding a new account for money trasnfer.

@disclaimer wrote:

Very difficult to get money back. Always do a small valued transaction first after adding a new account for money trasnfer.

Even I had same problem while doing imps from oxi app to bank of Baroda account, had to send on ending *8985 but sent on *8984
Had dropped a mail to oxi for reversal but its 1 mnth gone no reply from Dem…any idea wat to do?
Had cntctd bank but Dey denied sharing/contacting dat other account holder…

@Bhaveshdave wrote:

@disclaimer wrote:

Very difficult to get money back. Always do a small valued transaction first after adding a new account for money trasnfer.

Even I had same problem while doing imps from oxi app to bank of Baroda account, had to send on ending *8985 but sent on *8984
Had dropped a mail to oxi for reversal but its 1 mnth gone no reply from Dem…any idea wat to do?
Had cntctd bank but Dey denied sharing/contacting dat other account holder…

Wah😀.. kya khush khbri sunayi h subah subah

U might be aware thst in such case u need to contact with the receipent bank and get details of acc. holder and requet him to sign reverse transaction form..so that bank cn reverse transcation
U cn also request the receiving bank to contact the receipent and request him to reverse .
It can only be reversed if the receipent agrees.

better route communication through RBI; then see impact

@karthi4052752 wrote:

i dont think dbs can help you…. u have to contact icici only.

Visited ICICI branch they said Coustumer is very very old and No Transaction from past few years and they don’t have their number and email

@Bhaveshdave wrote:

@disclaimer wrote:

Very difficult to get money back. Always do a small valued transaction first after adding a new account for money trasnfer.

Even I had same problem while doing imps from oxi app to bank of Baroda account, had to send on ending *8985 but sent on *8984
Had dropped a mail to oxi for reversal but its 1 mnth gone no reply from Dem…any idea wat to do?
Had cntctd bank but Dey denied sharing/contacting dat other account holder…

Same Here Bank Is Not Helping

@lostdrms wrote:

U might be aware thst in such case u need to contact with the receipent bank and get details of acc. holder and requet him to sign reverse transaction form..so that bank cn reverse transcation
U cn also request the receiving bank to contact the receipent and request him to reverse .
It can only be reversed if the receipent agrees.

Visited ICICI branch they said Coustumer is very very old and No Transaction from past few years and they don’t have their number and email

@wanted wrote:

@karthi4052752 wrote:

i dont think dbs can help you…. u have to contact icici only.

Visited ICICI branch they said Coustumer is very very old and No Transaction from past few years and they don’t have their number and email

that is too unlucky. they can give u the address rite???

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

@karthi4052752 wrote:

@wanted wrote:

@karthi4052752 wrote:

i dont think dbs can help you…. u have to contact icici only.

Visited ICICI branch they said Coustumer is very very old and No Transaction from past few years and they don’t have their number and email

that is too unlucky. they can give u the address rite???

They said We Can’t Play with privacy

@wanted wrote:

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

click on city, you will get mail id
https://www.rbi.org.in/commonman/English/Script...

@wanted wrote:

@karthi4052752 wrote:

@wanted wrote:

@karthi4052752 wrote:

i dont think dbs can help you…. u have to contact icici only.

Visited ICICI branch they said Coustumer is very very old and No Transaction from past few years and they don’t have their number and email

that is too unlucky. they can give u the address rite???

They said We Can’t Play with privacy

Don’t ask bank to directly giv details of account holder, tell Dem to directly contact nd request customer if still Dey don’t do dat giv den written application wid trxn details/payment mode/amnt dan bank can lien mark dat amnt….after dat cntct nearest oxi or any transfer merchant who do transfer things…dey hev good contacts for reversal nd can easily get u cntct no. of accnt holder nd dan u can directly request dat account holder….m going thru dat only…

@sunnie wrote:

@wanted wrote:

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

click on city, you will get mail id
https://www.rbi.org.in/commonman/English/Script...

@disclaimer wrote:

@sunnie wrote:

@wanted wrote:

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

click on city, you will get mail id
https://www.rbi.org.in/commonman/English/Script...

Hoe would that help when bank is not at fault?!

What would rbi do when u r at fault..

@wanted wrote:

@lostdrms wrote:

U might be aware thst in such case u need to contact with the receipent bank and get details of acc. holder and requet him to sign reverse transaction form..so that bank cn reverse transcation
U cn also request the receiving bank to contact the receipent and request him to reverse .
It can only be reversed if the receipent agrees.

Visited ICICI branch they said Coustumer is very very old and No Transaction from past few years and they don’t have their number and email

I think they are lieing..how could they dnt hv account holder communation details.
Tthere is/must be standard set of procedure for such cases.

I suggest you not to do verbal communation instead go for written communition stating your detAils of transcation..mail their head office ,heir manager there nodal officier , and and other higher authority
Kindly note verbal communication hold no value

Hope you get your money back .. But how much was amount ?

@kanz wrote:

Hope you get your money back .. But how much was amount ?

@lostdrms wrote:

@disclaimer wrote:

@sunnie wrote:

@wanted wrote:

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

click on city, you will get mail id
https://www.rbi.org.in/commonman/English/Script...

Hoe would that help when bank is not at fault?!

What would rbi do when u r at fault..

- as per icici, they don’t have customer’s contact details. I think, bank is @fault here. KYC not submitted:-}
- human errors are always possible. if rbi cannot help, atleast they can workout a process for future such instances
- if OP does not accept that he had entered wrong ac no, then?:-P

in short, RBI might help coming to a point of decision

@sunnie wrote:

@lostdrms wrote:

@disclaimer wrote:

@sunnie wrote:

@wanted wrote:

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

click on city, you will get mail id
https://www.rbi.org.in/commonman/English/Script...

Hoe would that help when bank is not at fault?!

What would rbi do when u r at fault..

- 1 as per icici, they don’t have customer’s contact details. I think, bank is @fault here. KYC not submitted:-}
-2 human errors are always possible. if rbi cannot help, atleast they can workout a process for future such instances
-3 if OP does not accept that he had entered wrong ac no, then?:-P

in short, RBI might help coming to a point of decision

2 and 3. Banks force to enter the number twice. So these arguments fall flat. The transactions are based only on account number, without matching the account holder name. Almost all banks follow this bad practice, very few match name and account number. RBI is aware of this practice.

@disclaimer wrote:

@sunnie wrote:

@lostdrms wrote:

@disclaimer wrote:

@sunnie wrote:

@wanted wrote:

@sunnie wrote:

better route communication through RBI; then see impact

How to contact them any email

click on city, you will get mail id
https://www.rbi.org.in/commonman/English/Script...

Hoe would that help when bank is not at fault?!

What would rbi do when u r at fault..

- 1 as per icici, they don’t have customer’s contact details. I think, bank is @fault here. KYC not submitted:-}
-2 human errors are always possible. if rbi cannot help, atleast they can workout a process for future such instances
-3 if OP does not accept that he had entered wrong ac no, then?:-P

in short, RBI might help coming to a point of decision

1 Banks are not supposed to share these details with third parties, so it is more of reluctance which is justified even if details are available.

2 and 3. Banks force to enter the number twice. So these arguments fall flat. The transactions are based only on account number, without matching the account holder name. Almost all banks follow this bad practice, very few match name and account number. RBI is aware of this practice.

Its Rbi direction to just transfar by acc no..
no need to match other details

U cn find circular on rbi website