DishTV SetTop Box Issue

DishTV SetTop Box Issue

Dealfinder
Deal Lieutenant
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I am using a DishTV connection for last 5 years..
It seems my settop box is giving some problems and I would like to replace it.
Can we purchase a settop box alone anywhere online and can i just swap my existing one with the new one.

Any dimers has any experience with this?
Any help is appreciated.. biggrin

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14 Comments  |  
8 Dimers
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Deal Captain
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Call there customer care biggrin
Or
Buy new one toungueout

Dealfinder
Deal Lieutenant
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@Patel wrote:

Call there customer care biggrin
Or
Buy new one toungueout


DishTV CC really s**ks.. I dont want to waste time smile..

The question is where to buy 1, as when we place order online it is always a new connection right?

Hacker detected
Deal Subedar
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U can get the set top box from dealer…

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Deal Captain
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@DealFinder wrote:

@Patel wrote:

Call there customer care biggrin
Or
Buy new one toungueout


DishTV CC really s**ks.. I dont want to waste time smile..

The question is where to buy 1, as when we place order online it is always a new connection right?


Yes online it’s is new connection

Go to there site
Call me back option is there

Dealfinder
Deal Lieutenant
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@hackerboys wrote:

U can get the set top box from dealer…


but i purchased online 5 years back (from tradus i remember smile )

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Dealfinder
Deal Lieutenant
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@Patel wrote:

@DealFinder wrote:

@Patel wrote:

Call there customer care biggrin
Or
Buy new one toungueout


DishTV CC really s**ks.. I dont want to waste time smile..

The question is where to buy 1, as when we place order online it is always a new connection right?


Yes online it’s is new connection

Go to there site
Call me back option is there


i dont need a new connection, i just need a replacement of my settop box..
i never found any listings where any seller sells the settop box alone.. sad

Missing
Deal Cadet
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Don’t know about DishTV but in TataSky both STB and Viewing Card are locked to your account and to each other. So if your STB goes faulty you cannot just get a used or new STB put in your Viewing card and start watching TV again. The Serial Number of the STB has to be updated in their systems and I can surely bet that they aren’t just going to update a new STB serial number to your account without making sure that the STB has been genuinely purchased as a replacement from them. I believe their replacement charges would be higher than the cost of a New connection STB (currently I believe its 999) since these are subsidised, and also while replacing they will pickup your faulty STB (since it has always been their property) refurbish it and sell it back. That is why no one is selling a lone STB online or offline since it serves no purpose. This should apply to DishTV too.

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Deal Cadet
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Forget that
And get new connection,you will get good Offers

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Deal Cadet
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Not really.. .
They well replace the stb with new one ..
Call the CC ..
Atleast I have not faced and issue with CC .
Try it…

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Deal Cadet
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Instead you can also get in touch with any dealer near to ur house … I recently bought DishTV stb , I remember the installation guy was talking about old stb replacement and some attractive offers on it….

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Deal Cadet
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Other option is try upgrading to HD… wink

Missing
Deal Legend
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@DealFinder wrote:

Thanks @lanny25 @M.MAHI

Seems new connection is the only option.. Hmm


No it isn’t. Call DishTV CC or your local DishTV dealer
Tell them your STB has gone bad and you want a replacement
They’ll sell you a new one. Same old connection just a new STB
We did that a few months ago (we called DishTV CC)
If I’m not mistaken we paid approximately 500 for the new STB

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Deal Lieutenant
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@DealFinder wrote:

@hackerboys wrote:

U can get the set top box from dealer…


but i purchased online 5 years back (from tradus i remember smile )

If your stb is SD then call dealer and ask him you want to upgrade to HD he will ask you to pay RS 999 pay it they will give you everything new +999 RS recharge on your dishtv account

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