[Freecharge bank transfer] There was a problem in generating otp - How to resolve?

143°
Deal Subedar
bargainhunter

Freecharge bank transfer is always giving me the error that
“There was a problem in generating otp. Please try again after sometime”

Anyone knows the reason? How to resolve?

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Still getting same error – please help

Deal Lieutenant Deal Lieutenant
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@bargainhunter wrote:

Still getting same error – please help


Never faced such error…Maybe a temporary error… https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Subedar Deal Subedar
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Facing since 5 days

Deal Colonel Deal Colonel
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@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked

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@FeelMyL0Ve wrote:

@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked


But I’m able to login to my account. Btw, this error is not during go card transaction but while trying to transfer to bank from within freecharge

Deal Colonel Deal Colonel
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@bargainhunter wrote:

@FeelMyL0Ve wrote:

@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked


But I’m able to login to my account. Btw, this error is not during go card transaction but while trying to transfer to bank from within freecharge


post ur query in FB & twitter also create ticket here – https://freecharge.freshdesk.com/support/ticke....

Deal Lieutenant Deal Lieutenant
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@bargainhunter wrote:

@FeelMyL0Ve wrote:

@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked


But I’m able to login to my account. Btw, this error is not during go card transaction but while trying to transfer to bank from within freecharge


Same here. I can login to the account, see my go card, but getting OTP error when initiating transfer to bank.

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@1cooldesidd wrote:

@bargainhunter wrote:

@FeelMyL0Ve wrote:

@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked


But I’m able to login to my account. Btw, this error is not during go card transaction but while trying to transfer to bank from within freecharge


Same here. I can login to the account, see my go card, but getting OTP error when initiating transfer to bank.


U must hev done many failed recharge attempts if not so, Dan try to delete ur bank beneficiary account which is added nd try to add again…happened wid me last week…dont contact dem if u misused.. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Lieutenant Deal Lieutenant
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@Bhaveshdave wrote:

@1cooldesidd wrote:

@bargainhunter wrote:

@FeelMyL0Ve wrote:

@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked


But I’m able to login to my account. Btw, this error is not during go card transaction but while trying to transfer to bank from within freecharge


Same here. I can login to the account, see my go card, but getting OTP error when initiating transfer to bank.


U must hev done many failed recharge attempts if not so, Dan try to delete ur bank beneficiary account which is added nd try to add again…happened wid me last week…dont contact dem if u misused.. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif


Nope, no failed recharge attempts. How do I delete the bank account? From App? FC doesn’t even allow me to edit the beneficiary account from site.

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@1cooldesidd check pm

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@Bhaveshdave wrote:

@1cooldesidd wrote:

@bargainhunter wrote:

@FeelMyL0Ve wrote:

@bargainhunter wrote:

Facing since 5 days


i think gocard is blocked


But I’m able to login to my account. Btw, this error is not during go card transaction but while trying to transfer to bank from within freecharge


Same here. I can login to the account, see my go card, but getting OTP error when initiating transfer to bank.


U must hev done many failed recharge attempts if not so, Dan try to delete ur bank beneficiary account which is added nd try to add again…happened wid me last week…dont contact dem if u misused.. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif


Yes you are right. Many failed recharge attempts might be the reason.
What should I do now?

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