freecharge blocked account when tried different...

freecharge blocked account when tried different passwords and not restoring it now. pls help

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Deal Cadet
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I was trying to log in to my account and forgot password. Tried repeatedly and then it said your account is blocked contact Customer Care.
They said

Dear Customer,

Thank you for writing in.

With regards to your query, on checking with our internal team, it has been confirmed that the account has been blocked due to security reasons. Hence, the account cannot be unblocked further. 

We wish we could do something more to help you with this https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Your understanding in this matter is highly appreciated. 

Happy FreeCharging,
Customer Success Team

Now what to do. Pls help

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5 Comments  |  
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Deal Cadet
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U cn tell them that u did nothing wrong
Ask them if they Cant unblock then refund the balanceto ur bank acc

Hacker detected
Deal Subedar
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bro
why were u "trying " multiple passwords ..
wer eu trying to check whether i can open account with invalid psswords

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Deal Cadet
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Dear Customer,

Thank you for writing in!

As per our record you have Rs.50 in your FC wallet.

We regret that we do not have a provision to enable to use account due to security reasons.Kindly send us the mentioned documents for us to verify the legitimacy of the transaction.
 
1) ID proof (PAN card/DL/Voter ID/Aadhaar card)
2) Bank statement for last 2 months

We appreciate your co-operation.

Do write to us for any further queries!

Happy FreeCharging, 
Customer Success Team

For 50 rupees they want pan card bank statement of 2 months:-} https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif
Leave it

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Deal Cadet
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@hackerboys wrote:

bro
why were u "trying " multiple passwords ..
wer eu trying to check whether i can open account with invalid psswords


No such thing dear. Created the account on my moms phone and made up a new password when registering, got a mail with missufc coupon for 50 rupees then tried passwords to log in after 3-4 tries it said account suspended contact customer care.

50 wallet balance + 50 coupon code = 100 rupees loss.

Lesson learnt.

Hacker detected
Deal Subedar
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@tangocash wrote:

@hackerboys wrote:

bro
why were u "trying " multiple passwords ..
wer eu trying to check whether i can open account with invalid psswords


No such thing dear. Created the account on my moms phone and made up a new password when registering, got a mail with missufc coupon for 50 rupees then tried passwords to log in after 3-4 tries it said account suspended contact customer care.

50 wallet balance + 50 coupon code = 100 rupees loss.

Lesson learnt.


dont let them go lyk this
atleast u can try , just tag them on twitter and comment on facebook page .
try kro , shayad unblock kr de

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