[HELP] Not receiving any SMS on my Airtel Prepa...

[HELP] Not receiving any SMS on my Airtel Prepaid Number

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Score: 3 Votes: 3
Score: 3 Votes: 3
Kabali
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guys, from last few days im not receiving a single sms. i tried paytm, otp n all but still no sms. there is incoming n outgoing. also i had done inter state mnp more than year ago. any solution to this. any past experience/info. pls help out. tia.

Calling airtel fan @Alpha.Barood https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


UPDATE 5th aug 8 am

I mailed CC yesterday night & below was the response

We have verified our records. Incoming/outgoing SMS services are active for your airtel account.
Please change the Message settings on your handset by following the below steps:
- Message Center Number: +919849087001
- Message sent as – SMS
- Message validity – Maximum
- Character support – Full
- Reply via same center – No
Please follow the procedure listed below in case you are unable to send/receive SMS after checking the message settings for your handset:
1. Please ensure 0 or 00 is prefixed for National and International SMS respectively.
2. Please delete few SMS from your Inbox and Sent items of your handset.
3. There should be a minimum balance of Re1 in your account in order to send or receive SMS.
Please reply with the details listed below if the concern persists:
1. Location where concern is being faced
2. Duration of concern
3. Destination Number
4. Error Message/Announcement Receive
Please dial *121*2# (toll free) to know about the balance and validity.
Thank you for choosing airtel.


I have sufficient balance.
I have tried urs n all the above options even with my perfectly working with other non airtel numbers nokia 1600 & nokia E72 where incoming n outgoing of calls is working perfectly but sms is not working.
when i dial *121*2# i get “Error occurred (538). Please try after sometime.” in my andriod, no coverage in e72

one more thing guys, there is one very old airtel prepaid sim which has 0 bal from more than 6 months n it received last sms at end of july and that is from day one an airtel number (no mnp at all)
when i dial *121*2# i get pop ups perfectly. no error at all.

i tried to send sms n getting message “no network conerage” in nokia 1600, n unable to send message in my andriod.

i dont think thr is any issue with my sim as its a brand new one (got it replaced 1-2 months back)

.seems issue is with my number only which was mnp’ed more than a year ago.

i will reply with the above info & the asked info to airtel.

darn u @DealSeeker , seems u were right, now sponsor me Bangalore trip to resolve this https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

who the hell mentioned his mob no with “please sms on xxxxxxxxxxxxxxx” in karma given description https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

apologies for taking ur time n efforts.

@DealSeeker @Plato @cybertechie @krohit94 @getready @hese @Kill Bill Pandey @SmallKing @Conman @esakki raja @FeelMyL0Ve @Beinghuman @ahmed298sam913 @vijkap201 @devansh12 @Deal-Kwik @billa ajith @dharmanath481

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Matrix stickmen
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Let’s see if someone shares anything other than what I told you. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif #Curious

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Entertainer
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Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.

Kabali
Deal Colonel
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@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


no bro. its running. chked all that.

Missing
Deal Cadet
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@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


Adding to the above point, you’d not be receiving SMS’s for 24 hours if you’ve taken a new sim on the same number.

Getready
Deal Captain
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@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


Might be the case
@rajrocks have you tried your airtel sim in another device?

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@getready wrote:

@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


Might be the case
@rajrocks have you tried your airtel sim in another device?


+1

Kill bill pandey
suspended
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is the sms center number in your phone settings correct ?

Matrix stickmen
Dimer Of The Year 2015
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@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


The same problem cropped up for my Airtel SIM and didn’t get resolved until months later. Throughout that time, the SIM never left my basic Nokia phone.

I have already told @rajrocks that the problem got resolved for me by itself when I accidentally carried that phone with me on an outstation trip. Otherwise, that phone almost never left my house. So this had something to do with de-registration of the SIM from my home tower and registration with another tower in some other state.

Arasu
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@Kill Bill Pandey wrote:

is the sms center number in your phone settings correct ?


you will receive SMS even the center number is wrong https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif But, you won’t be allowed to send https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

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Deal Subedar
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@DealSeeker wrote:

@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


The same problem cropped-up for my Airtel SIM and didn’t get resolved until months later. Throughout that time, the SIM never left my basic Nokia phone.

I have already told @rajrocks that the problem got resolved for me by itself when I accidentally carried it with me on an outstation trip. Otherwise, that phone almost never left my house. So this had something to do with de-registration of the SIM from my home tower and registration with another tower in some other state.


Rajrocks send your phone to me. I will send back your sim after it starts receiving msgs https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Getready
Deal Captain
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@DealSeeker wrote:

@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


.. So this had something to do with de-registration of the SIM from my home tower and registration with another tower in some other state.

This reminds me of something similar issue
When i initially shifted to bangalore, 4G/3G never used to work on my Airtel sim
I have been to service center couple of times but they had no clue about this. They kept saying that i didnt activate 3G on my device but when i travelled to AP 4G/3G used to work normally [At that time Airtel was offering 4G on 1800mhz in AP and on 2300mhz band in bangalore].
Finally i ported my sim to KA circle and this issue got resolved https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Arasu
Shopping Friend
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@DealSeeker wrote:

I have already told @rajrocks that the problem got resolved for me by itself when I accidentally carried that phone with me on an outstation trip. Otherwise, that phone almost never left my house. So this had something to do with de-registration of the SIM from my home tower and registration with another tower in some other state.


@rajrocks if that is the case, try to register with the other network manually (it won’t allow, but the signal will gone) and after that register with own network…..Just a try https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif ….I am not that much techie

Matrix stickmen
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@getready wrote:

This reminds me of something similar issue

When i initially shifted to bangalore, 4G/3G never used to work on my Airtel sim
I have been to service center couple of times but they had no clue about this. They kept saying that i didnt activate 3G on my device but when i travelled to AP 4G/3G used to work normally [At that time Airtel was offering 4G on 1800mhz in AP and on 2300mhz band in bangalore].
Finally i ported my sim to KA circle and this issue got resolved https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


Oh my god! I faced this issue as well with that same Airtel SIM. https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Matrix stickmen
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@SmallKing wrote:

@rajrocks if that is the case, try to register with the other network manually (it won’t allow, but the signal will gone) and after that register with own network…..Just a try https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif ….I am not that much techie

Surely worth a try! @rajrocks

Thumbimgcrop 1460466999272
Deal Lieutenant
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Check your spam messages too, sometime all sms messages routed to this folder.

286 907
Deal Major
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@DealSeeker wrote:

Let’s see if someone shares anything other than what I told you. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif #Curious


got it

1795140
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@esakki raja wrote:

Check your spam messages too, sometime all sms messages routed to this folder.


There’s a spam folder in message box ? https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

Missing
Deal Cadet
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I was having the same problem last week, I called cc and they asked to verify the message centre number, it was correct and then he put my call on hold and then asked to restart phone and try with test text. Now the problem was solved.

Missing
Deal Lieutenant
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@Beinghuman wrote:

@esakki raja wrote:

Check your spam messages too, sometime all sms messages routed to this folder.


There’s a spam folder in message box ? https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif


Spam folder… funny… but there is blocked messages folder where once all my messages started landing and I was worried as @rajrocks … I had to remove/unblock all block nos and later block again unwanted nos… https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

286 907
Deal Major
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@ahmed298sam913 wrote:

I was having the same problem last week, I called cc and they asked to verify the message centre number, it was correct and then he put my call on hold and then asked to restart phone and try with test text. Now the problem was solved.


+1

@rajrocks highly recommended

Jellyfish
Deal Cadet
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Even I had same problem with Airtel, I mailed them,they assign problem to local service provider,then after airtel refresh sim service from their end to solve problem.
I even got 1 gb internet as this would be with new sim with Samsung handset.😊

286 907
Deal Major
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bro @Magus any suggestions https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Kabali
Deal Colonel
445
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33806
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@krohit94 wrote:

@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


Adding to the above point, you’d not be receiving SMS’s for 24 hours if you’ve taken a new sim on the same number.


not a new sim bro, pls chk OP

@getready wrote:

@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


Might be the case
@rajrocks have you tried your airtel sim in another device?


yes chked in nokia e71 n 1600

@Kill Bill Pandey wrote:

is the sms center number in your phone settings correct ?


yes

@Conman wrote:

@DealSeeker wrote:

@Plato wrote:

Android phone ka messaging text ka problem hoga, I guess. You might have forced stopped it. Check all apps and scroll down to last. Check your sim with old symbian phone.


The same problem cropped-up for my Airtel SIM and didn’t get resolved until months later. Throughout that time, the SIM never left my basic Nokia phone.

I have already told @rajrocks that the problem got resolved for me by itself when I accidentally carried it with me on an outstation trip. Otherwise, that phone almost never left my house. So this had something to do with de-registration of the SIM from my home tower and registration with another tower in some other state.


Rajrocks send your phone to me. I will send back your sim after it starts receiving msgs https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


were u the one u put his number in message in karma https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

@SmallKing wrote:

@DealSeeker wrote:

I have already told @rajrocks that the problem got resolved for me by itself when I accidentally carried that phone with me on an outstation trip. Otherwise, that phone almost never left my house. So this had something to do with de-registration of the SIM from my home tower and registration with another tower in some other state.


@rajrocks if that is the case, try to register with the other network manually (it won’t allow, but the signal will gone) and after that register with own network…..Just a try https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif ….I am not that much techie


done that. no use.

@DealSeeker

@esakki raja wrote:

Check your spam messages too, sometime all sms messages routed to this folder.


done that

@FeelMyL0Ve wrote:

@ahmed298sam913 wrote:

I was having the same problem last week, I called cc and they asked to verify the message centre number, it was correct and then he put my call on hold and then asked to restart phone and try with test text. Now the problem was solved.


+1

@rajrocks highly recommended


mailed them n tried. seems they have to do at their side as issue is at their end of sure
chk OP

@ahmed298sam913 wrote:

I was having the same problem last week, I called cc and they asked to verify the message centre number, it was correct and then he put my call on hold and then asked to restart phone and try with test text. Now the problem was solved.


can u help out with imp details. i have tried what they told. will be mailing them with the above info what all i tried n what info they req if the issue is not resolved.
pls chk OP.

@devansh12 wrote:

Even I had same problem with Airtel, I mailed them,they assign problem to local service provider,then after airtel refresh sim service from their end to solve problem.
I even got 1 gb internet as this would be with new sim with Samsung handset.😊


can u help out with imp details. i have tried what they told. will be mailing them with the above info what all i tried n what info they req if the issue is not resolved.
pls chk OP.

Kabali
Deal Colonel
445
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33806
279
@FeelMyL0Ve wrote:

bro @Magus any suggestions https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif


was abt to tag that bugger, atleast he can leave his criticism for a sec n try out something diff n helping me https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Draw
Deal Colonel
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1,179
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Op

1./whether u installed any app for message like true messenger which suspend the default programme to use.

2. I hope your 4G/3G data is perfect on same sim and voice calling is also ok.

In mine case SMS and data was working , while calls were debarred. Its latching problem in 4G sims, means data is used in 4G network, where as voice calling Dont have 4g network, it has to shifted to 3G network whenever u want to use or recieve a call , even if data is perfectly coming throgh 4g..

Hence., it is possible that sms are coming throgh. 2G network and u r getting other facilities from 3g/4g network. Its not related to mnp IMO. However. MNP, network should be able to handle the load if new sim (subscriber).

You can approach appellate authority /nodel officer. and keep bothering with them , through email.

Img 20160829 105539
Deal Major
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@rajrocks bro
same thing happened with me 6 months ago on my idea sim. no SMS & any otp received two three days.
I had called to idea cc , they gave me sms settings but not worked . then again I called idea cc then he asked me my state & district. He said SMS facility has been temporary on hold due to some inliegal activities in your area. Govt stopped SMS services for few days to your district.
Then after few days sms service working fine.

bro check other Airtel sim to find sms service working or not.

Kabali
Deal Colonel
445
23,465
33806
279
@Alpha.Barood wrote:

Op

1./whether u installed any app for message like true messenger which suspend the default programme to use.

2. I hope your 4G/3G data is perfect on same sim and voice calling is also ok.

In mine case SMS and data was working , while calls were debarred. Its latching problem in 4G sims, means data is used in 4G network, where as voice calling Dont have 4g network, it has to shifted to 3G network whenever u want to use or recieve a call , even if data is perfectly coming throgh 4g..

Hence., it is possible that sms are coming throgh. 2G network and u r getting other facilities from 3g/4g network. Its not related to mnp IMO. However. MNP, network should be able to handle the load if new sim (subscriber).

You can approach appellate authority /nodel officer. and keep bothering with them , through email.


thx for responding bro.
1. no app issue . as i tried in nokia 1600 n e72.
2. yes voice calling is all good in all 3 phones, andriod, nokia 1600 n e72.

mine is 4g nano sim

i dont think its latching issue. no 4g, 3g, 2g issues as u can see i tried in 2g mob ie nokia 1600 n 3g mob ie nokia e72 n edge mobile andriod.

the other airtel sim is working fine in andriod 4g LTE

no choice but following up n wasting our time. its actually we are getting bothered bro . https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

u can refer my all trials in OP

Kabali
Deal Colonel
445
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279
@Deal-Kwik wrote:

@rajrocks bro
same thing happened with me 6 months ago on my idea sim. no SMS & any otp received two three days.
I had called to idea cc , they gave me sms settings but not worked . then again I called idea cc then he asked me my state & district. He said SMS facility has been temporary on hold due to some inliegal activities in your area. Govt stopped SMS services for few days to your district.
Then after few days sms service working fine.

bro check other Airtel sim to find sms service working or not.


thx for responding bro.
its working fine bro. the other airtel sim which i have is getting sms n is able to send sms successfully.

Draw
Deal Colonel
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1,179
52012
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@rajrocks wrote:

@Deal-Kwik wrote:

@rajrocks bro
same thing happened with me 6 months ago on my idea sim. no SMS & any otp received two three days.
I had called to idea cc , they gave me sms settings but not worked . then again I called idea cc then he asked me my state & district. He said SMS facility has been temporary on hold due to some inliegal activities in your area. Govt stopped SMS services for few days to your district.
Then after few days sms service working fine.

bro check other Airtel sim to find sms service working or not.


thx for responding bro.
its working fine bro. the other airtel sim which i have is getting sms n is able to send sms successfully.


Latching issue is specific to sim, so same sim will not work (for SMS) in other phone set too, which is exactly happening with you, as no problem pointed out in settings /phone.

Missing