helpchat coupons blocked

Deal Newbie
bbalu123

Got following mail from helpchat

Hi,

I’m really sorry to know that you are unable to access coupons on Helpchat. I know how frustrating it can be when you can’t apply any coupons on Helpchat. You will still be able to transact across various categories.

 

We would like to inform you that we have checked our records and found that your account has been involved in activities which are in breach of Helpchat Terms & Use. 

 

In accordance with the Helpchat policy, you won’t be able to use any Helpchat coupons on the app or earn referral bonus.

 

As a precautionary security procedure,we’ll need to verify the following documents to lift the ban: 

Govt approved ID Proof of residence Registered Mobile number.Can you please share the above documents? After verification of your documents, we should be able to lift the current ban on you not being able to apply coupons. 

 

I will wait for your response.

 

Best,

Priyanka

Community Support Representative

Helpchat

7 Comments  |  
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Deal Newbie Deal Newbie
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I haven’t done any suspicious activities on my helpchat account. Please help

Analyst Analyst
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oops similar thread by someone else. help chat par kuch locha chaling shayad.

Analyst Analyst
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@bbalu123 wrote:

I haven’t done any suspicious activities on my helpchat account. Please help


contact help chat. their reps doesn’t reply on desidime yet.

Deal Newbie Deal Newbie
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Replied to them but no response from them yet

Deal Major Deal Major
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those who are purchasing those deals coupons of helpchat – the accounts are being blocked as the same coupon is used by all
https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Dimer of The Year 2020 Dimer of The Year 2020
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@bbalu123 wrote:

Replied to them but no response from them yet


mail to their ceo

Analyst Analyst
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@bbalu123 wrote:

Replied to them but no response from them yet


many users facing problem. give them some time.

replyuser
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