Laptop Expert help please.

Laptop Expert help please.

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Deal Cadet
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My 7 year old Acer Extensa 4630z not starting up.
when i press power button display and button light blinks for less than 1 seconds. no sound no noise.
before
i continuosly ran it for 3 hours, it switchted off automatically, then i again started it, then it worked around 1 hour, got automatically off, now its not getting up. sad
First time happened in 7 years. cry

please tell me solution.

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31 Comments  |  
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Missing
Deal Lieutenant
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Your motherboard is fried most probably. Time to buy a new one during the diwali sales. Similar things happened to my sister’s dell lappy and I tried changing the ram and hard disk but to no avail.

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@ranjithsai01 wrote:

Your motherboard is fried most probably. Time to buy a new one during the diwali sales. Similar things happened to my sister’s dell lappy and I tried changing the ram and hard disk but to no avail.


how much it cost you?

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Deal Lieutenant
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@nilvp1 wrote:

@ranjithsai01 wrote:

Your motherboard is fried most probably. Time to buy a new one during the diwali sales. Similar things happened to my sister’s dell lappy and I tried changing the ram and hard disk but to no avail.


how much it cost you?

No I didn’t bother getting it repaired as she was in no mood to use the old lappy again. She bought a new lappy.

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Deal Cadet
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@ranjithsai01 wrote:

@nilvp1 wrote:

@ranjithsai01 wrote:

Your motherboard is fried most probably. Time to buy a new one during the diwali sales. Similar things happened to my sister’s dell lappy and I tried changing the ram and hard disk but to no avail.


how much it cost you?

No I didn’t bother getting it repaired as she was in no mood to use the old lappy again. She bought a new lappy.


k thanks..

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Deal Subedar
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remove the battery and reinsert and try

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@nilvp1 This sounds to me like a power supply issue. Try borrowing a similarly rated power adapter from a friend/family member to test if it’s the power adapter. Also, a cap on the motherboard might have gotten burned as well so getting it replaced should fix the problem (shouldn’t cost more than 1K).

Also, as a first step, do try what @dealmate has suggested about removing the battery. Try to power on the laptop directly with the power adapter after removing the battery.

150g667098
Deal Cadet
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It may be software and hardware first try it via software then go for hardware

Even if you can’t boot into Windows, you might be able to get into safe mode. Press F8 as your laptop is starting up and you’ll get a menu offering to boot into Safe Mode.If you can enter safe mode, you might be able to undo any changes that caused your laptop or PC to stop booting. You could try uninstalling any new programs that you recently installed, uninstall a driver that was recently updated…, .
150g667098
Deal Cadet
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This method laptop auto restart after 1 hour…..

The laptop boots into Windows ans works for a while, but after that it shuts down by itself without any reason or warning. You restart the laptop but the same problem appears again

Most likely it’s a heat related issue . Listen for the cooling fan, make sure it works.
Also this problem might appear because of a faulty memory module, try some tips from the situation 2.
The laptop still boots ans you still can see the screen, so you can run the memory test. I usually use Memtest86+. Run the memory test and if it fails, replace the faulty module.

150g667098
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@DealSeeker wrote:

@nilvp1 This sounds to me like a power supply issue. Try borrowing a similarly rated power adapter from a friend/family member to test if it’s the power adapter. Also, a cap on the motherboard might have gotten burned as well so getting it replaced should fix the problem (shouldn’t cost more than 1K).

Also, as a first step, do try what @dealmate has suggested about removing the battery. Try to power on the laptop directly with the power adapter after removing the battery.

Try this method too it also help

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@sayinjai94 Seems like you missed the following comment from the OP: “…when i press power button display and button light blinks for less than 1 seconds. no sound no noise.”

This makes it amply clear that the problem is not related to software or overheating.

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Deal Cadet
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@DealSeeker wrote:

@sayinjai94 Seems like you missed the following comment from the OP: “…when i press power button display and button light blinks for less than 1 seconds. no sound no noise.”

This makes it amply clear that the problem is not related to software or overheating.


Yes bro.. there is hardware problem. And seems related to power supply. I have ordered thermal paste. Will replace old one. And according to you will try another charger and further go for capacitor change.. before this also there was problem with my power adapter and battery.

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Deal Lieutenant
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Which version of Windows ur using? It may be bios issue or cmos battery needs replacement. Take out battery and power adaptor… and press power button 10-15 times so that its backup power if any remaining gets discharged. Then insert power cord and try restarting. This will reset BIOS to default configuration and lappy may restart.
.
This may also be fan getting clogged with dust. Search google for videos for opening ur lappy and cleaning it. This may require replacement of heatsink paste costing Rs50-100 which needs to be purchased. Hope this helps. smile

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Deal Subedar
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I will also suggest updating your bios if you haven’t updated it in 7 years.

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Deal Cadet
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@vijkap201 wrote:

Which version of Windows ur using? It may be bios isdue or cmos battery needs replacement. Take out battery and power adaptor… and press power button 10-15 times so that its backup power if any remaining gets discharged. Then insert power cord and try restarting. This will reset BIOS to default configuration and lappy may restart.
.
This may also be fan getting clogged with dust. Search google for videos for opening ur lappy and cleaning it. This may require replacement of heatsink paste costing Rs50-100 which needs to be purchased. Hope this helps. smile


i m using windows 7 32bit. i already tried full discharging by pressing power button. but its as it is.

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@anilenggworks77964 wrote:

I will also suggest updating your bios if you haven’t updated it in 7 years.


will update it ,once get on . smile

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@nilvp1 wrote:

@vijkap201 wrote:

Which version of Windows ur using? It may be bios isdue or cmos battery needs replacement. Take out battery and power adaptor… and press power button 10-15 times so that its backup power if any remaining gets discharged. Then insert power cord and try restarting. This will reset BIOS to default configuration and lappy may restart.
.
This may also be fan getting clogged with dust. Search google for videos for opening ur lappy and cleaning it. This may require replacement of heatsink paste costing Rs50-100 which needs to be purchased. Hope this helps. smile


i m using windows 7 32bit. i already tried full discharging by pressing power button. but its as it is.

My 3 yr old campaq lappy had same issue 6-7 months back. First i thought that it was due to upgradation to win10 ’cos i read somewhere that win 10 updates bios and which was causing computers to become unresponsive.
I thought my lappy had died and left it for 10-15days removing battery. After some days of pondering over google, I tried starting it without inserting battery. It showed signs of revival and had set BIOS to default. I immediate reverted back to win 8 and my lappy is alive since. It turned out to be cmos battery was dead and I purchased it from chorclues. biggrin Now I am back to win10 and my lappy is running smooth. biggrin

Img 20161125 220914
Deal Lieutenant
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@nilvp1 wrote:

@DealSeeker wrote:

@sayinjai94 Seems like you missed the following comment from the OP: “…when i press power button display and button light blinks for less than 1 seconds. no sound no noise.”

This makes it amply clear that the problem is not related to software or overheating.


Yes bro.. there is hardware problem. And seems related to power supply. I have ordered thermal paste. Will replace old one. And according to you will try another charger and further go for capacitor change.. before this also there was problem with my power adapter and battery.

Tag me if your problem gets resolved. It’s a motherboard issue. Had a similar issue of laptop not booting(blinking LEDs) gave it for repair, the service centre guy kept it for a week to fix it but couldn’t.
Currently I am having the same problem as you the power button just glows for a sec and then off.

@ranjithsai01 Which one did you buy fir your sister? Rather suggest me a VFM laptop within 20-25k

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@saymyname wrote:

@nilvp1 wrote:

@DealSeeker wrote:

@sayinjai94 Seems like you missed the following comment from the OP: “…when i press power button display and button light blinks for less than 1 seconds. no sound no noise.”

This makes it amply clear that the problem is not related to software or overheating.


Yes bro.. there is hardware problem. And seems related to power supply. I have ordered thermal paste. Will replace old one. And according to you will try another charger and further go for capacitor change.. before this also there was problem with my power adapter and battery.

Tag me if your problem gets resolved. It’s a motherboard issue. Had a similar issue of laptop not booting(blinking LEDs) gave it for repair, the service centre guy kept it for a week to fix it but couldn’t.
Currently I am having the same problem as you the power button just glows for a sec and then off.

@ranjithsai01 Which one did you buy fir your sister? Rather suggest me a VFM laptop within 20-25k


She bought the below laptop and I upgraded it with a 512 GB SSD

http://www.amazon.in/HP-Pavilion-15-ab522TX-15-...

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Deal Lieutenant
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Same thing happened with me too few years back. I was working on My laptop with power plugged on. The repair guy said motherboard was damaged. It was Compaq laptop and incident happened 1.2 yes after purchase. One year back, I sold it in Quickr for 2500.

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Deal Cadet
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@saymyname wrote:

@nilvp1 wrote:

@DealSeeker wrote:

@sayinjai94 Seems like you missed the following comment from the OP: “…when i press power button display and button light blinks for less than 1 seconds. no sound no noise.”

This makes it amply clear that the problem is not related to software or overheating.


Yes bro.. there is hardware problem. And seems related to power supply. I have ordered thermal paste. Will replace old one. And according to you will try another charger and further go for capacitor change.. before this also there was problem with my power adapter and battery.

Tag me if your problem gets resolved. It’s a motherboard issue. Had a similar issue of laptop not booting(blinking LEDs) gave it for repair, the service centre guy kept it for a week to fix it but couldn’t.
Currently I am having the same problem as you the power button just glows for a sec and then off.

@ranjithsai01 Which one did you buy fir your sister? Rather suggest me a VFM laptop within 20-25k


sure..

Img 20161125 220914
Deal Lieutenant
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@Rock Chap wrote:

Same thing happened with me too few years back. I was working on My laptop with power plugged on. The repair guy said motherboard was damaged. It was Compaq laptop and incident happened 1.2 yes after purchase. One year back, I sold it in Quickr for 2500.


Where and how did you sell??

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@saymyname wrote:

@Rock Chap wrote:

Same thing happened with me too few years back. I was working on My laptop with power plugged on. The repair guy said motherboard was damaged. It was Compaq laptop and incident happened 1.2 yes after purchase. One year back, I sold it in Quickr for 2500.


Where and how did you sell??

Quickr

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@vijkap201 wrote:

Which version of Windows ur using? It may be bios issue or cmos battery needs replacement. Take out battery and power adaptor… and press power button 10-15 times so that its backup power if any remaining gets discharged. Then insert power cord and try restarting. This will reset BIOS to default configuration and lappy may restart.
.
This may also be fan getting clogged with dust. Search google for videos for opening ur lappy and cleaning it. This may require replacement of heatsink paste costing Rs50-100 which needs to be purchased. Hope this helps. smile


Can you suggest some good heat sink paste? I am also facing heating issue and want to try it.

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@kapilkrazzy wrote:

@vijkap201 wrote:

Which version of Windows ur using? It may be bios issue or cmos battery needs replacement. Take out battery and power adaptor… and press power button 10-15 times so that its backup power if any remaining gets discharged. Then insert power cord and try restarting. This will reset BIOS to default configuration and lappy may restart.
.
This may also be fan getting clogged with dust. Search google for videos for opening ur lappy and cleaning it. This may require replacement of heatsink paste costing Rs50-100 which needs to be purchased. Hope this helps. smile


Can you suggest some good heat sink paste? I am also facing heating issue and want to try it.


I bought it from local shop nearby. The shopkeeper showed me one injection kind and another in small box which was slightly cheaper. Being a dimer, I opted cheaper one and it worked fine. Think there is no major difference except after some time all tend to dry up.

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@vijkap201 thanks for quick reply smile , I guess I’ll order one from ebay than.

Stupendous man
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@kapilkrazzy wrote:

@vijkap201 wrote:

Which version of Windows ur using? It may be bios issue or cmos battery needs replacement. Take out battery and power adaptor… and press power button 10-15 times so that its backup power if any remaining gets discharged. Then insert power cord and try restarting. This will reset BIOS to default configuration and lappy may restart.
.
This may also be fan getting clogged with dust. Search google for videos for opening ur lappy and cleaning it. This may require replacement of heatsink paste costing Rs50-100 which needs to be purchased. Hope this helps. smile


Can you suggest some good heat sink paste? I am also facing heating issue and want to try it.


Using Arctic brand…Gold little expensive but makes 2-3C difference not much, others from Coolmaster etc are equally good.

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Deal Newbie
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tried local ones which were available in market, looked like is messed up something else now since even display is not showing anything biggrin
I think I need to visit some shop now.

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Deal Cadet
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@kapilkrazzy wrote:

tried local ones which were available in market, looked like is messed up something else now since even display is not showing anything biggrin
I think I need to visit some shop now.


just check display connection, again, is display is visible? that means without led (backlit)

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I checked, the cables that are going to LED are just besides the fan. I think I damaged one of those while pulling out the fan cry. It was a working laptop with having frequent shut down problem due to heat so I am not suspecting anything else.

Btw one another note, do you have any idea how much I can get for a sony laptop on olx/quicker, it is a 320/3/512 nvidia one.

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