Now complain of overpricing on WhatsApp
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WhatsApp seems to have become the most convenient mode of communication not just for public, but also the authorities. Consumers who are charged more than the maximum retail price (MRP) by shopkeepers and hotels can now file their complaints on WhatsApp or dial up the Weights and Measures department for appropriate action.
The move follows a recent judgment of the Thane District Consumer Redressal Forum, which ordered a lodging hotel in Thane city to pay compensation to a consumer for charging 10 times more than the MRP for three bottles of a branded mineral water.
An official from the state food and civil supplies department said that people can now WhatsApp their complaints on 9869691666 or dial 022-22886666 between 10 AM to 5.30 PM to register their complaints.
“A special cell has been created in the Weights and Measures department to screen the complaints and take follow up action,” he said.
“Plans are to make it mandatory for shopkeepers, eateries and other establishments selling food items to put up these numbers for public knowledge. The government also plans to make these numbers function 24X7 soon,” he said.
At present, the law provides for imposing fines on shopkeepers overpricing than the stated MRP.
The Weights and Measures Act-2011 provides for inspectors to take action against such shopkeepers. However, given the wide scope of the work that the inspectors have to do, the state government has constituted state-level and municipal corporation-level vigilance committees.
The duties of these committees include alerting the inspectors about incidents of overpricing, referring the complaint against shopkeepers to the competent authority and displaying the telephone numbers of vigilance committee members for the knowledge of everyone.
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welcome.
Nice initiative thx for info
thanks for info VU+KARMA
you’re welcome.
welcome
Last Seen
26/10/2015
@royalprince wrote:
Last Seen
26/10/2015
I guess Santa Claus took them as a gift.
@MJ911 Move this thread to Dost & Dimes
@royalprince wrote:
Last Seen
26/10/2015
What do you expect from Govt. Authorities?
And they didn’t even care to hide their last seen.
@masthead1 wrote:@royalprince wrote:
Last Seen
26/10/2015
I guess Santa Claus took them as a gift.
Yha se online sites ki bhi complaint kar sakte hai kya?
Many time MRP se double price show karte hai
small hotels and small shopkeepers
All movie theaters are allowed to loot openly
Is this only for Mumbai or other cities too..
some products in amazon are also over MRP. :/
Thanks for the information bro. KG++