Ola has suspended my account and they wont even reply on email!
I contacted customer care. they even say write a mail!
I had 15275 in my account.
I had filled 5k in november under diwali offer for doubling the money.
Apart from that ola had many issues in my city jaipur.
Drivers denied duty 9 out of 10 times in their own ways. Sometimes directly and sometimes through bluff.
They would say they would come but then did not come.
I had 100’s of mails with ola with numerous complains.
And for this complains sometimes they would give 300 as credit sometimes 200 or so..
So I had a total of 15275 left in my account when my account was suspended.
It says account suspended due to violation of ola policies.
I had never referred ola to any one.
My money in my account was hard earned money.
I would really request any one of you to please help me as I was tortured by ola cabs. I was afraid to book a cab with ola. It had been always miserable experience.
I had many times just asked for my base money which I had put in ola but they denied. And now even their upper management is torturing me by suspending my account without any reason!
I want to file a consumer case against them. I want to know how to proceed and is it possible free of cost.
I can invest time but I dont have much money. I want to do this to save people from ola. I am not at all rich. Still I am not doing this for money!
I have a problem with the type of 3rd class service they give and their understanding!
Also the wrong means by which they blocked my account. I believe from my heart I am being cheated by ola. And morally they are a very bad company.!!
Please help!!!! I need lots of courage and help and encouragement to do this.