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Paid Rs 2560 bill in wrong airtel postpaid numner. Anything can be done now?

796°
Deal Lieutenant
humanearth

I mistakenly made bill payment of 2560 in another airtel number instead of mine.

It was one digit tying error. Paid from ola money via Fastticket.

Fastticket support saying nothing can be done for postpaid.

Airtel phone CC is clueless. Mailed them, no response yet.

Called person whose number I paid, he is supportive and ready to help.

I’m unable to find info in this regard on Google.

If anyone having knowledge can guide or help, will be really grateful.

45 Comments  |  
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Deal Captain Deal Captain
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vu to get attention..

@DealSeeker @VaibhavJain any idea on this??

Deal Subedar Deal Subedar
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Called person whose number I paid, he is supportive and ready to help.

Ask him to pay your bill of amount 2560… simple…! If his bill was less than 2560, then it will be -ved in his next bill, I don’t see a problem here… https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

Deal Subedar Deal Subedar
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I paid by mistake once with freecharge and FC customer care reverted the payment…but it was long ago…

If nothing works, then ask that helpful person to pay ur bill, atleast 80% of that amount…

Deal Captain Deal Captain
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ask him to transfer via freecharge

lo do khatamkaro

Deal Colonel Deal Colonel
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@desidealbaba wrote:

ask him to transfer via freecharge

lo do khatamkaro


https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Deal Captain Deal Captain
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@desidealbaba wrote:

ask him to transfer via freecharge

lo do khatamkaro


FC aggent spotted https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Deal Subedar Deal Subedar
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You are lucky that second person is not a dimer. otherwise this is loot for that person. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif Hope you get your money soon.. #Nachoo https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Deal Cadet Deal Cadet
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Yes. I also recharged one company number by mistake and airtel reversed the money to my account when I gave them the transaction details. I recharged through PayTM. So yes, this can be reversed by airtel.

Deal Lieutenant Deal Lieutenant
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@jitheshani wrote:

I paid by mistake once with freecharge and FC customer care reverted the payment…but it was long ago…

If nothing works, then ask that helpful person to pay ur bill, atleast 80% of that amount…


Was it prepaid or postpaid?
Fastticket saying in case of prepaid, it can be reverted but not in postpaid.

Deal Lieutenant Deal Lieutenant
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@gambits wrote:

Called person whose number I paid, he is supportive and ready to help.

Ask him to pay your bill of amount 2560… simple…! If his bill was less than 2560, then it will be -ved in his next bill, I don’t see a problem here… https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif


His monthly bill is around 100, it is his secondary number. It will take 2 years for this bill amount!

If nothing else work out, will request him as last option.

Deal Subedar Deal Subedar
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@nirav.s92 wrote:

@jitheshani wrote:

I paid by mistake once with freecharge and FC customer care reverted the payment…but it was long ago…

If nothing works, then ask that helpful person to pay ur bill, atleast 80% of that amount…


Was it prepaid or postpaid?
Fastticket saying in case of prepaid, it can be reverted but not in postpaid.


It was postpaid.

Pro Entertainer Pro Entertainer
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Op ,i think you better contact airtel cc asap along with order id,txn id etc.. and explain the whole thing .they will help in this issue i guess..

Deal Lieutenant Deal Lieutenant
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@nitishnk wrote:

You are lucky that second person is not a dimer. otherwise this is loot for that person. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif Hope you get your money soon.. #Nachoo https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif


Of course some are evil here, but most of dimers are supportive.
Thanks for wishes. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Lieutenant Deal Lieutenant
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@jitheshani wrote:

@nirav.s92 wrote:

@jitheshani wrote:

I paid by mistake once with freecharge and FC customer care reverted the payment…but it was long ago…

If nothing works, then ask that helpful person to pay ur bill, atleast 80% of that amount…


Was it prepaid or postpaid?
Fastticket saying in case of prepaid, it can be reverted but not in postpaid.


It was postpaid.


Thanks for info.
Will try with fastticket once again to consider as special case.
KG.

Deal Lieutenant Deal Lieutenant
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@rajarew wrote:

Op ,i think you better contact airtel cc asap along with order id,txn id etc.. and explain the whole thing .they will help in this issue i guess..


i called two times, but they were not able to take request as bill was paid in another number. Both asked to mail which I did along with receipt. Let’s see.

Thanks for help. KG.

Pro Entertainer Pro Entertainer
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@nitishnk wrote:
You are lucky that second person is not a dimer. otherwise this is loot for that person. https://cdn0.desidime.com/Placeholders/No-Image-Available.png Hope you get your money soon.. #Nachoo https://cdn0.desidime.com/Placeholders/No-Image-Available.png

What made you say that ?
You really think dimers are greedy and characterless ? https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Deal Lieutenant Deal Lieutenant
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@gc1982 wrote:

Yes. I also recharged one company number by mistake and airtel reversed the money to my account when I gave them the transaction details. I recharged through PayTM. So yes, this can be reversed by airtel.


Mailed Airtel with Transaction details, now waiting for response.
Thanks for info. KG.

Deal Newbie Deal Newbie
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use ruplee get 15% casback

Deal Subedar Deal Subedar
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@Tejaa wrote:

@nitishnk wrote:
You are lucky that second person is not a dimer. otherwise this is loot for that person. https://cdn0.desidime.com/Placeholders/No-Image-Available.png Hope you get your money soon.. #Nachoo https://cdn0.desidime.com/Placeholders/No-Image-Available.png

What made you say that ?
You really think dimers are greedy and characterless ? https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif


Sir, you are going in wrong direction/Topic. I just revise the word loot in thread,nothing else. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif #Nachoo

Analyst Analyst
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@nirav.s92 wrote:

@rajarew wrote:

Op ,i think you better contact airtel cc asap along with order id,txn id etc.. and explain the whole thing .they will help in this issue i guess..


i called two times, but they were not able to take request as bill was paid in another number. Both asked to mail which I did along with receipt. Let’s see.

Thanks for help. KG.


Did you get complaint number on call or email ? If not call Airtel CC and tell them that you want to talk to Nodal Officer. They will give you a reference number. Call Nodal Office. IVR option will ask for complaint number or reference number. Tell them the whole situation. I think they will surely help. I hv got Rs.510 and Rs.250 deducted for correct things reverted from them.

Deal Subedar Deal Subedar
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@rahejanikhil90607 wrote:

use ruplee get 15% casback


Cheetah https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Lieutenant Deal Lieutenant
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call airtel and ask them to reverse the payment..
since the person is ready to help he can also call airtel and request for reversal,,.

glad that good persons do exist in this ‘digital era’.. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Helpful Helpful
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@DealFinder wrote:

call airtel and ask them to reverse the payment..
since the person is ready to help he can also call airtel and request for reversal,,.

glad that good persons do exist in this ‘digital era’.. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


+1

Blaze Blaze
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Same thing happened to me also, i did airtel postpaid payment from paytm (when they had offers);
i called airtel for this, they did the needful it took 3-4 days for reversal to my paytm account.

Helpful Helpful
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@jitheshani wrote:

I paid by mistake once with freecharge and FC customer care reverted the payment…but it was long ago…

If nothing works, then ask that helpful person to pay ur bill, atleast 80% of that amount…


ye to baba aadan ke jamane ki baat h
fc paytm mobi stopped reversal long time ago… even retailers dont get reversal now (only some special amts can be reversed)
rules changed https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Cadet Deal Cadet
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Its meaingless to ask any one other than airtel to reverse the payment..cc will not help you, they dnt hv much authority
..call appleat authority..and tell them that other person is ready to get payment reversed..they can contact him and get payment reversed..

If other person cn goto airtel office with his proof of identity and ask then to reverse payment it might also help.

Deal Lieutenant Deal Lieutenant
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@GoogleCA wrote:

@nirav.s92 wrote:

@rajarew wrote:

Op ,i think you better contact airtel cc asap along with order id,txn id etc.. and explain the whole thing .they will help in this issue i guess..


i called two times, but they were not able to take request as bill was paid in another number. Both asked to mail which I did along with receipt. Let’s see.

Thanks for help. KG.


Did you get complaint number on call or email ? If not call Airtel CC and tell them that you want to talk to Nodal Officer. They will give you a reference number. Call Nodal Office. IVR option will ask for complaint number or reference number. Tell them the whole situation. I think they will surely help. I hv got Rs.510 and Rs.250 deducted for correct things reverted from them.


I got reply just now from Airtel on mail that they have forwarded balance transfer request.
It’s upto concerned department whether to transfer or not. Time limit for resolution is 05-05.

Will update once I get update.
KG for help.

Deal Lieutenant Deal Lieutenant
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@discoversumit wrote:

Same thing happened to me also, i did airtel postpaid payment from paytm (when they had offers);
i called airtel for this, they did the needful it took 3-4 days for reversal to my paytm account.


Thanks for info. KG.

Deal Lieutenant Deal Lieutenant
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@DealFinder wrote:

call airtel and ask them to reverse the payment..
since the person is ready to help he can also call airtel and request for reversal,,.

glad that good persons do exist in this ‘digital era’.. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


Trying for that.
Airtel CC requested for balance transfer. Thanks for support. KG.

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