Please never buy LeEco LeTv products (Help needed)

Please never buy LeEco LeTv products (Help needed)

Score: 5 Votes: 5
Score: 5 Votes: 5
Score: 5 Votes: 5
Score: 5 Votes: 5
Score: 5 Votes: 5
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Deal Subedar
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Customer care of LeEco is worse than pathetic. Once their phone is sold, they don’t give a damn about their customers,they don’t even reply to customer’s email, give fake excuses and promises on phone. They take 3 months for servicing phone and refunding money. If there is any problem in our phone, they don’t repair our phone, instead they give us damaged old refurbished mobile with different IMEI number and that too after 2 or 3 months. There are many complaints on twitter and fb where people are complaining their phone is stuck in service centre for more than 2 months and 3 months. For few ppl their money got deducted but order was not placed on lemall and they are waiting for their money since more than 1 month. 1 guy got his refund of speaker after 3 months and there are lots of horror stories.
I bought Le2 in their 1st sale 28th June on lemall and I was promised CDLA earphones with my phone but it’s been 32 days now they are not replying to my emails, giving fake excuses on phone.

From 3 weeks they are telling me, I will be getting earphones within 2 days. I don’t know what to do now? Is there anyone here who can help me? and please tell your family members and friends to avoid buying anything from this sheet cheat company.

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8 Comments  |  
4 Dimers
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@DealsStreet wrote:

@jaguarfree

First i want to say that don’t worry ….. toungueout many of us also facing same situation for pathetic customer support @vicky_babbar007

You can refer : http://www.desidime.com/forums/dost-and-dimes/t...


is your issue resolved? If it was USA or UK, anyone would have easily sued this sheet chinese company. Do our Indian gov or Indian laws care about us? Any lawyer here on desidime? who could help us ?

Ezio auditore  italy  1481 by justanor d2wovz1
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Hey you are the same person bashing YouTube reviewers as paid and what not. Sorry to see Leeco disappointed you. Bro a Chinese company is after all a Chinese co.
Don’t want to ridicule you but IMO its better to buy 10k+ products from trusted sites like amazon,fk etc.

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@Ezio Auditore wrote:

Hey you are the same person bashing YouTube reviewers as paid and what not. Sorry to see Leeco disappointed you. Bro a Chinese company is after all a Chinese co.
Don’t want to ridicule you but IMO its better to buy 10k+ products from trusted sites like amazon,fk etc.


Yes I bashed youtube reviewers because in other review videos the phone was performing fine even after that noise and pressure tests. The phone is good for the price and it is working well, don’t know about the future. But I am sure that if something goes wrong with the phone, I will have to wait for 2,3 months for repair or will get a refurbished old mobile. I didn’t know anything about their customer service. It’s sad that their Le2 phone is good but their after sale service is more than worse.
Learned a big lesson: not to trust any Chinese or new company.

Ezio auditore  italy  1481 by justanor d2wovz1
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@jaguarfree wrote:

@Ezio Auditore wrote:

Hey you are the same person bashing YouTube reviewers as paid and what not. Sorry to see Leeco disappointed you. Bro a Chinese company is after all a Chinese co.
Don’t want to ridicule you but IMO its better to buy 10k+ products from trusted sites like amazon,fk etc.


Yes I bashed youtube reviewers because in other review videos the phone was performing fine even after that noise and pressure tests. The phone is good for the price and it is working well, don’t know about the future. But I am sure that if something goes wrong with the phone, I will have to wait for 2,3 months for repair or will get a refurbished old mobile. I didn’t know anything about their customer service. It’s sad that their Le2 phone is good but their after sale service is more than worse.
Learned a big lesson: not to trust any Chinese or new company.

You are right bro this is the problem with cheap devices no service at all. This is why apple soars it has good service. And also this is the reason why some cos don’t get high above a level they don’t focus on customer experience which helps them to retain a customer. Wished our Indian cos.like Micromax understood this point rather than bringing new shitty devices now and then

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Ezio auditore  italy  1481 by justanor d2wovz1
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BTW don’t worry about those Youtubers sometimes even i think they are Xiaomi hicks. Particularly C4etech. He is such a Xuaomi fanboy that he would suggest you to import their mobiles from China. But just my opinion I maybe wrong too.

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No, he never does that, he says if you want you can import it from Banggood.com which even LinusTechTips does.
Plus people really love to buy a Xiaomi product, like the Mi Band 2 or the Redmi 3s or Redmi Pro now.

Ezio auditore  italy  1481 by justanor d2wovz1
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@alekhya.das346 wrote:

No, he never does that, he says if you want you can import it from Banggood.com which even LinusTechTips does.
Plus people really love to buy a Xiaomi product, like the Mi Band 2 or the Redmi 3s or Redmi Pro now.

sorry if I am wrong. just see too many xiaomi in his videos.

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