Syberplace help

126°
Deal Subedar
nirmaltvd

I ordered lenovo 6000 for 5987 one month before through syberplace. But they didn’t ship the item.16 DSYS LATEFTHEY CANCELLED YGE ORDER BUT RYILL NO REGUND RECEIVED. I fed up with calling their custamercare number it will not answer.email them tweet them for refund.
STILL NO REFUND RECEIVED
PLEASE HELP ME TO THE REGUND
AMIUNT DEDUCTED HROUGH DEBIT CARD

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Deal Captain Deal Captain
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@nirmaltvd Who suggested you this site?

Deal Subedar Deal Subedar
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It was my mistake. Was urgent or the phone so checked all prices and insidently see this site, looking good lots of payment gateways and my fate ordered

So please suggest me a way to get refund

Benevolent Benevolent
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@nirmaltvd wrote:

It was my mistake. Was urgent or the phone so checked all prices and insidently see this site, looking good lots of payment gateways and my fate ordered

So please suggest me a way to get refund


Check online reviews, it’s a fraud site! There were a few articles that were published online two months ago about the fraud these people do.

Critic Critic
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@nirmaltvd wrote:

It was my mistake. Was urgent or the phone so checked all prices and insidently see this site, looking good lots of payment gateways and my fate ordered

So please suggest me a way to get refund



Try writing an email to the payment gateway. Which one is it? https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Subedar Deal Subedar
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Thanks

Critic Critic
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@nirmaltvd wrote:

Thanks



But you haven’t said which payment gateway it was your transaction got through. https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Subedar Deal Subedar
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I was thinkig it was SBI debitcard visa

Deal Subedar Deal Subedar
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SBI debit card visa

Critic Critic
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@nirmaltvd wrote:

I was thinkig it was SBI debitcard visa



I guess you got it wrong. Payment gateway is not the same as mode of payment. They act as gateways between the bank and the merchant to process the payments. Examples: CC Avenue, Billdesk, PayUMoney…

When I last checked Syberplace was in tie up with CC Avenue. If it is the same in your case, just register an account here: http://helpdesk.ccavenu...m/ and raise a ticket with the details of your order at Syberplace. Hope it helps. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


EDIT: If it’s PayUMoney, then things may not work out so easily. Check this: http://www.desidime.com/forums/dost-and-dimes/t...
But you can still try contacting them. Cite their Buyer Protection Policy to backup your argument.

Deal Subedar Deal Subedar
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THANKS TO Magus and desidime . i contacted the ccavenue through phone they transfered to rist deparment . he told me to sent the order details cancellaction email to riskccavenue.com yesterday. he told me dont worry your refund will come within 4 days.
TODAY MORNING THE REFUND CONFIRMATION FROM CCAVENUE HAS COME AND WAITING REFUND COME TO BANK

AGAIN THANKS FOR ALL FOR THE HELP

Deal Subedar Deal Subedar
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THANKS TO Magus and desidime . i contacted the ccavenue through phone they transfered to rist deparment . he told me to sent the order details cancellaction email to riskccavenue.com yesterday. he told me dont worry your refund will come within 4 days.
TODAY MORNING THE REFUND CONFIRMATION FROM CCAVENUE HAS COME AND WAITING REFUND COME TO BANK

AGAIN THANKS FOR ALL FOR THE HELP

@Magus wrote:

@nirmaltvd wrote:

I was thinkig it was SBI debitcard visa



I guess you got it wrong. Payment gateway is not the same as mode of payment. They act as gateways between the bank and the merchant to process the payments. Examples: CC Avenue, Billdesk, PayUMoney…

When I last checked Syberplace was in tie up with CC Avenue. If it is the same in your case, just register an account here: http://helpdesk.ccavenu...m/ and raise a ticket with the details of your order at Syberplace. Hope it helps. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


EDIT: If it’s PayUMoney, then things may not work out so easily. Check this: http://www.desidime.com/forums/dost-and-dimes/t...
But you can still try contacting them. Cite their Buyer Protection Policy to backup your argument.


Critic Critic
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@nirmaltvd Good to hear that. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

That shows how professional and supportive CC Avenue is! https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

CC @DealSeeker @Spock

Critic Critic
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Critic Critic
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