Another fraud by Shopclues - never buy clothes ...

Another fraud by Shopclues - never buy clothes from them!

Score: 3 Votes: 3
Score: 3 Votes: 3
Score: 3 Votes: 3
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Deal Cadet
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See this exchange:

Customer ©: Comment: The item was marked XL, but is less than Medium Size. I wish to return and refund. Refund in Cluebucks is fine. Pl arrange for reverse pick-up.

Shopclues (S): We sincerely apologize for the inconvenience caused to you against the order. Based on your concern, we have raised a ticket. However, kindly provide us the snapshot of the delivered product with highlighting the size tag. So that we can process further.
We appreciate your patience and understanding in this matter. If you have any further concern or queries, please feel free to contact our customer support team, and we’ll be happy to assist you further.

C:How do I take a photo to show that it is not XL? Pl advise. The item is unused, unworn. One piece was taken out of the packet and it was obvious that it was far too small. It was repacked and is ready for return.

S:Thank you for contacting ShopClues.com.
We sincerely apologize for the inconvenience caused to you. We would request you again to kindly, send us the images as without the images we are unable to proceed further with your issue.
We appreciate your patience and understanding in this matter. If you have any further concern or queries, please feel free to contact our customer support team, and we’ll be happy to assist you further.
order no.

C:I dont understand. Just an image of the item will do?

S:We sincerely apologize for the inconvenience caused to you against the order. Based on your concern, we request you to provide us the snapshot of the delivered product so that we can process further accordingly.
We appreciate your patience and understanding in this matter. If you have any further concern or queries, please feel free to contact our customer support team, and we’ll be happy to assist you further.

C: I have removed one black colored leggings from the pack of six for the sake of the snapshot. The snapshot of the wrong sized leggings (black) placed on another leggings (yellow) of the right size (XL) is attached. Please note that the yellow colored leggings which are of the right size are also from Shopclues (Order #xxxxxx ). Clearly, the black leggings are much smaller. The rest of the leggings from this order are shown in their original packaging next to the sample item. In one pack, you can see the marking of size XL. This pack of smaller leggings (but marked as XL) are what I want to return.
Pl arrange for a reverse pick-up immediately.

S:Thank you for contacting ShopClues.com.
Your concern has been forwarded to the merchant and we will try our best to get you a resolution within the next 3-4 working days. Please be assured that ShopClues.com always protects your interest and we will be expediting your request.
However, some times our response may get delayed due to the nature of the issue or availability of the merchant.
Here is a useful link to get further answers to your questions:
http://www.shopclues.com/return-or-replacemen…ml

S: Greetings from ShopClues.com
Based on your concern, we would like to inform you that the product has been delivered as per the order and exactly as it is mentioned on the website.
For further clarification , you may check the product description properly mentioned on our website as the product has been sent as per the specifications given . Unfortunately the merchant will not be able to accept the return/replacement of the product. In case of any other queries, feel free to contact us.
Thanks & Regards,
S: How would you rate the support you received?
Good, I’m satisfied
Bad, I’m unsatisfied

How does one respond to such disgusting treatment?

See the reviews on the product page. It is clear that this is a deliberate and continuing problem. Yet Shopclues does not care?

http://www.shopclues.com/classic-pack-of-6-legg…

NEVER believe the positive reviews. Just read them to know how fake they are. Sellers clearly create fake ID’s and post the same comments, some so obviously fake ( e.g.Shopclues is the best site!). Read the negative reveiws. See the number of 1 stars for this item!

8 Comments  |  
7 Dimers
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Entertainer
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Nothing new here bro, Intelligent dimer will never take specially clothes from shopclues coz for clothes sum very good sites are their as myntra, jabong or even flipkart so why some wise person will take a risk to purchase from shopclues.

If some newbie faced this then it would be quite understandable but U seems very old dimer & i am shocked that u bought clothes from shopclues.

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Deal Captain
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My only purchase of cloth from sc was lee (sponsored by lee) t-shirt for 175. It was good material and is going strong even after 1 year..

Only buy branded items from sc, so that we can know about the product..

Rain
Blogger
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tujhe kaha kisne tha lene ko biggrin

Rain
Blogger
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5580
197

tujhe kaha kisne tha lene ko biggrin

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Deal Cadet
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@beingthere, you took all this trouble with evidence to show other Dimers they need to be careful of Shopclues. And, what I see are some sick fellows making comments on you! These chaps will tell Nirbhaya it was her fault to get into that bus and get killed so brutally. Sad, if Desidime lets such sick chaps write such things.

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Missing
Deal Newbie
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delhidurbar wrote:

@beingthere, you took all this trouble with evidence to show other Dimers they need to be careful of Shopclues. And, what I see are some sick fellows making comments on you! These chaps will tell Nirbhaya it was her fault to get into that bus and get killed so brutally. Sad, if Desidime lets such sick chaps write such things.


Agree with you, Not all dimers born with Shopclues experience. The dimer has bad experience with them. Thank him rather than Being smarter.

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Deal Cadet
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@delhi, @dealstar. I had missed this dialogue. Yes, my point of posting was to be of whatever little help to fellow Dimers.

It is sad to see such guys who prefer to mock people rather than see the purpose of the posting.

What is worse is that what they were mocking was totally off target. The incident posted did not happen to me! Nowhere in the posting did I say it happened to me. It was to a friend! When she told me, I said send me the details, I will post it on DD.