Beware!! Never Buy Health Products from Shopclu...

Beware!! Never Buy Health Products from Shopclues!! Fake Supplement received

Score: 4 Votes: 4
Score: 4 Votes: 4
Score: 4 Votes: 4
Score: 4 Votes: 4
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Deal Newbie
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Hi All,

I have received a fake 12lb bag of Optimum nutrition Serious Mass bag. The outer cover looks exactly same as original but inside the powder is filled inside another plastic bag with a small scoop.

Original product does not have another plastic cover inside and the scoop size will be very large. This is 100% fake ON Serious Mass bag. I will not take risk of consuming this as i have heard about serious implications to health after consuming fake supplements.

Never buy health products from them, Saving few bucks can lead to permanent damage to your health.

- I need to know how will shopclues help? Will they arrange reverse pick up? Will they replace this?

24 Comments  |  
16 Dimers
Giphy
Super Moderator
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Please edit your listing to Never Buy from ShopClues. This holds true for any ShopClues product.

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Deal Newbie
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papa_kancha wrote:

Complain to food department http://india.gov.in/topics/food-public-distri…on


Dude, thanks for this link.

This is the pathetic response i got from them after sending screen shots of the fake item to them.

*ShopClues Support, Feb 20 06:04 PM:



Greetings from Shopclues.com

Based on your concern, as you have already opened the parcel pick up would not be possible. however for the Inconvenience caused to you we would like to offer you 2000 Cluesbucks. Kindly confirm the same so that the matter could be resolved.

We appreciate patience and understanding in this matter. You are always a valued customer to us, and we are looking forward to serve you better. If you have any further concern or queries, please feel free to contact our customer support team, and we’ll be happy to assist you further.

Thanks & Regards,

Supratim-Shopclues.com Customer Service

This is the response i sent back to them. I have paid Rs 4100 for this fake shit. Now, if they are again hesitant to give full refund, i am going to screw them from all places. I have a strong case.

*How does it resolve the issue? I am utterly shocked by your response.


How can i confirm the originality without opening the product?? I have opened the product and found it duplicate, How the hell would i know it is fake without opening it? There is no way of finding it out, the outer cover looks same as original. How can you deny me the refund now? How am i protected with your buyer protection?? You are dealing with a fake health supplement here, not any other category. There can be serious consequences. The supplement you have sent me is toxic made powder which is extremely damaging to the health. I can take this to media and court and Health department for involving with the seller in selling fake supplements. Selling fake supplements to buyers is a crime. Knowing that, denying refund is again a crime.

Let me know your final decision. I am not going to leave it here if not refunded fully.
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Deal Cadet
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HI

Have you got any reply from Shopclues??

I have also purchased the same product almost at the same time from Seller NIce Deals, Delhi..

After reading your review, I am also worried now..

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Deal Newbie
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No response yet. In their last response they basically tell me to keep fake item and settle with 2k cluebucks. I paid 4100 Rs. So 2k loss for me.

I bought it from this seller. the page is removed now. here it is from google cache. http://webcache.googleusercontent.com/search?q=…

The seller is Health Mart Delhi.

How much you paid for your order?

ad bot
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Ad Bot

I found this sponsored content on one of the ad networks.

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Deal Cadet
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As rightly said stay away from shop clues
I was bitten twice as i was tempted with the offer
They sent me fake socks.. i accepted it with some argument with them and gave to some folks
Later got bitten by dabur gulabari offer. They left the bottle cap opened and when the courier was delivered all the moisturizer was coming out.
Now decided never to buy any thing from them how much tempted over it is

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dealstaar wrote:

No response yet. In their last response they basically tell me to keep fake item and settle with 2k cluebucks. I paid 4100 Rs. So 2k loss for me.

I bought it from this seller. the page is removed now. here it is from google cache. http://webcache.googleusercontent.com/search?q=…

The seller is Health Mart Delhi.


How much you paid for your order?


I paid 3600 for this .. Scoop seems to be of Big size , but the Weight of the product was approx 5 Kgs, But on its packing it was mentioned 5.44 kG..

By any chance did you weigh the product?

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Deal Newbie
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sahuti wrote:

dealstaar wrote:

No response yet. In their last response they basically tell me to keep fake item and settle with 2k cluebucks. I paid 4100 Rs. So 2k loss for me.

I bought it from this seller. the page is removed now. here it is from google cache. http://webcache.googleusercontent.com/search?q=…

The seller is Health Mart Delhi.


How much you paid for your order?


I paid 3600 for this .. Scoop seems to be of Big size , but the Weight of the product was approx 5 Kgs, But on its packing it was mentioned 5.44 kG..

By any chance did you weigh the product?


Which seller you bought from? Serious mass doesnt sell below 6k. For such a price its probably fake.Upload pics of scoop and the bag if possible.

This is the new response from them. They have agreed for pick up.

Dear Customer,

Thank you for contacting ShopClues.com.

We apologize for the inconvenience caused. Based on your concern, we are arranging the pickup for refund and will be coordinating with our courier partners regarding the same within the next 24 hours.

Our courier partner will contact you to arrange the pick up within the next 6-7 business days.
To expedite the process, we would like to request you to label the package with the following address and hand it to the courier partner.
To,
Clues Network (P) Limited
Plot Number- 648, Bijwasan,
New Delhi – 110061
Phone: 011 – 28063316 – 15

We will contact you once we receive the product to update you on the status, alternately you can track your return status at www.shopclues.com/trac…er

Note : Do not forget to take pickup receipt from the courier person.

Here is another useful link to get further answers to your questions:
http://www.shopclues.com/return-or-replacemen…ml

Thanks & Regards,
Supratim
Team ShopClues

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Deal Cadet
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Oh my God, my friend dont you know it is all your fault, not Shopclues?! smile I am just joking. Of course all Dimers must thank you for bringing this up and being so nice to post it to warn them.

But, at the same time, see the responses of some guys to another Dimer who was kind enough like you to post his experience at Shopclues:
http://www.desidime.com/forums/product-reviews/…

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Deal Newbie
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delhidurbar wrote:

Oh my God, my friend dont you know it is all your fault, not Shopclues?! smile I am just joking. Of course all Dimers must thank you for bringing this up and being so nice to post it to warn them.

But, at the same time, see the responses of some guys to another Dimer who was kind enough like you to post his experience at Shopclues:
http://www.desidime.com/forums/product-reviews/…


Hehe..I agree with you but Cant help, As rightly said, There are lot of ediots on the road. Its fun to see others struggling …sad

Here is an update.

The reverse pick up is done. Now waiting for the Refund. They said it takes upto 15 days to process it after pick receipt. Lets see what happens.

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Deal Newbie
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I too have ordered product “Optimum nutrition Serious Mass 12 Lb” from ShopClues (Order No: 11608843). I have received fake product. By looking at the product quality anyone can say its fake and i have enough proofs to say its a fake product. Need to take serious action against seller for selling fake products. It can cause serious health issues; they are playing with public health.

Be cautious while placing order on ShopClues.

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abhijeet168 wrote:

I too have ordered product “Optimum nutrition Serious Mass 12 Lb” from ShopClues (Order No: 11608843). I have received fake product. By looking at the product quality anyone can say its fake and i have enough proofs to say its a fake product. Need to take serious action against seller for selling fake products. It can cause serious health issues; they are playing with public health.

Be cautious while placing order on ShopClues.


Dont leave it till you get refund, They will try to settle with you by offering clues.

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Deal Newbie
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Hi,

I also purchased 12 lbs serious mass and it is fake. It has packet inside the outer cover and it has made serious health impact. I have filed a case in consumer court against shopclue. I would like all of us to gather and launch a formal FIR of fraud against the company. you can contact me at 8826757888.

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Deal Newbie
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Hi,

I also purchased 12 lbs serious mass and it is fake. It has packet inside the outer cover and it has made serious health impact. I have filed a case in consumer court against shopclue. I would like all of us to gather and launch a formal FIR of fraud against the company. you can contact me at 8826757888.

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Deal Newbie
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Hi,

I also purchased 12 lbs serious mass and it is fake. It has packet inside the outer cover and it has made serious health impact. I have filed a case in consumer court against shopclue. I would like all of us to gather and launch a formal FIR of fraud against the company. you can contact me at 8826757888.

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Deal Newbie
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This is pathetic. Even I received a fake serious mass yesterday. Pl confirm if you have received the refund.

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suspended
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Thx for the info,,

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Deal Newbie
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I ordered ON serious mass from shop clues, order no.12547591.and I received a tampered product, powder was out of pack, and few ants on it.its so worst to shop from shop clues.I dint no whether they refund my amount or not.thinking to take them to consumer court.Its just time waste.

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Deal Cadet
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Guys,

last year i ordered Dymatize WHEY protein, now that i consumed, But now i worry to buy from online site. Now i bought whey protein from snapdeal.com. How to check authenticity of these products?

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Deal Newbie
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did u get a refund eventually?

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Deal Cadet
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Stay away from shopclues… they sell fake/old/tampered products
I was a victim twice because of low price but ticket size was small so i forgot it.
Lesson learnt : No to shopclues it is like a mirage biggrin

Rino
Deal Lieutenant
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fake clues