I have had a very bad experience with Fetise.com after placing orders. The first of the orders arrived today. I had ordered shirts of size XL (definitely sure of that), and now all the shirts that have arrived are Size L. On the Order summary it shows “ShirtX Size L”. Fetise customer care has only a single non Tollfree number, and I had to wait 30 minutes to connect to a customer care guy. He insisted that it was my mistake, and that it couldnt be a site error. Finally they asked to mail to an email id.
On reading the Terms and Conditions, I can see that they do not offer refunds on items, and only either give a replacement or store credit. Overall, a very bad experience shopping with Fetise.com after using Myntra, Yebhi, Shopclues and Pepperfry without any issues.