beware of indiaplaza

beware of indiaplaza

Discount1
Deal Cadet
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159
142
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indiaplaza is a good shopping website but in my case?????

they are looting many peoples like me

read the story

mail from india plaza after i mail them and do not get any other mail till date
Thank you Rajesh Malik for posting your query.
Your ticket number is [CNT084557060158703]. We will close your query by 06/08/2011. If you are a registered user, you can check the status of your query in your My Account page.

my mail to indiaplaza
dear sir
I am very disappointing from you for my dealing with you if you take money for 168 gms then how can you send me 121 grams. you have the option or return my money but u chose the wrong way to earn money. you can send me the another gift of same amount but on the place of Rs 200 gift you send me the Rs75 Gift and earn Rs 125 this is wrong. if u actually want to apologies u have to return my money on the place of u sending me the less amount of Gift Very Bad Experience with a big Shopping Website WWW.INDIAPLAZA.COM this is not GOOD for You and Your Customer.
and also in packet of Rs75 i got the thing of Rs 65 value
and i am attaching the picture what i have get from you

Very Badly Not Thanking You

Rajesh Malik

On Thu, 04 Aug 2011 18:08:38 +0530 wrote
>Dear Rajesh Malik,

At the outset, we regret to inform you that due to surge of rakhi orders we

have shipped out Cadbury Bandhan 125 gms instead of 168 gms by oversight

placed against order # IN3007110806. We understand the importance of the

occasion and we are shipping 125 gms of Cadbury chocolate to the consignee.

Please treat this as an aberration.

Once again with apologies,

Warm Regards,

Team Indiaplaza.

7 Comments  |  
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Shopping Friend
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what a stupid response from them

Discount1
Deal Cadet
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159
142
25

today i got this mail from them
Dear Rajesh,

Due to huge surge of orders the suppliers has shipped wrong qty and we apologize for the same.
However we are again sending 121 gms to the shipping address and will ensure the same will be delivered on or before Rakhi.

Discount1
Deal Cadet
1
159
142
25

they are sending me one more same gift of 121 grms

Scorpion
suspended
0
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Extremely bad to hear such a response from India Plaza. I have exactly the same story to Share.
I placed the same order and received a pack of 121 gms instead of 168 gms. Instead of asking for my consent they delivered the product of lesser value.
I have raised two tickets for the same but till now there have been no response from them. Here is the Ticket I raised on their site and the expected resolution time was August 06 but till now there has been no response to it.
“Team,

I felt extremely bad upon receiving an incorrect order. I ordered for Cadbury Bandhan 168gms, and I received Cadbury celebrations 121 gms worth Rs 75/- as MRP.
It was very annoying to see this order. If you have to do like this then Kindly cancel other 3 orders which are “Ready to Ship status”. Moreover, I feel extremely sad as I referred 10s of my friends to place the same order and I am afraid to hear such things from them. You are ruining the relations with my friends. It is extremely bad now, I am not at all answerable to my friends who have/or are about to receive a faulty product instead of the one desired.
You are humbly requested to please Warn the Customers of the product you are going to deliver.
I am extremely annoyed with your response :(

Hope my friends receive a right order."

W563
Deal Subedar
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407
2767
105

STOP BUYING FROM THEM HERE AFTER!
They promised to fail and cheated me too!
India Plaza must be banned here after for eCommerce purchase!

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Discount1
Deal Cadet
1
159
142
25

i have not get the 2nd product till date

Discount1
Deal Cadet
1
159
142
25

i got this mail before some days and i got rs 100 in my pripaid account of indiaplaza now i am happy i got my money back
Dear Rajesh Malik,

At the outset, we would like to inform you that due to huge surge of orders,
our suppliers had done short shipment of chocolates in your cadbury bandhan
order. We had instructed our suppliers to ship another celebrations pack of
121 Gms and we hope you have received it. Also, as there was a difference in
MRP, we have refunded Rs.100/- back to your Indiaplaza prepaid account,
which can be utilized for your future purchases with us.

Our sincere apologies for the inconvenience caused.

Warm Regards,
Team Indiaplaza.