dealsandyou has pathetic customer service (UPDA...

dealsandyou has pathetic customer service (UPDATE: Much Improved Service now)

Score: 2 Votes: 2
Score: 2 Votes: 2
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Customer service of dealsandyou is really really bad.
And they change the terms of vouchers after the voucher has
been sold and also sell vouchers which doesn’t work with stated terms.
Read more :

http://www.desidime.com/forums/hot-deals-online…

and here :

http://www.desidime.com/forums/hot-deals-online…

Buy from them at your own risk and if you are prepared to waste your time and money.

7 Comments  |  
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Deal Cadet
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Absolutely.
Also beware of Onebazaar.com on anything related to coupons.

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I received phone calls and email reply as promised by them in less than 48 hours and they have refunded my money. I appreciate there quick solution and replies. I wouldn’t mind buying from them again now.

Below is there email reply :

Dear *******,

As confirmed to you, please be advised that we have resolved the issue. There was an incomplete information posted on our website about the specific Deal.

We completely apologize for the same and assure you that we will try to improve upon our services. Also, related to your complaint of no response on the customer service number, regarding that too please be assured that we have escalated the issue further to the concerned department and ensure you that we will to improve on the same too.

We have processed the Refund of INR 99 against your order for Sia Art Jewellery Deal.

Please note down your transaction id : 2**1 for the refund processed through the ICICI payment gateway. Your payment of Rs.99/- will be credited to your account against this transaction id number.

The refund will be credited to the bank account using which the transaction was made within 7-8 working days.

We thank you profusely for your co-operation and patience in this matter. We assure you the best of services in the future with Deals And You!

Thanks and Regards,

SUPPORT TEAM

DEALS AND YOU!

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Sorry to post here in this old thread but being the thread starter , I really felt it would be unfair if I did not comment about the improvements shown by dealsandyou in last 1 month

1) Emails are replied back within 24 hours.
2) Phone numbers are working well.
3) They have come up with some amazing deals in last 1 month

Happy dealing with them since last 1 month. Always looking forward to new deals at there site

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It has become my favourite site now for deals.

Amazing offer after offer since last 1 month including bestylish which I can easily
say offer of the quarter so far.

And now 250 off on 500 till 1 september :)

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Deal Lieutenant
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Great deals. Low Prices. A bit lousy customer service but overall, its quite nice.

ad bot
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Ad Bot

I found this sponsored content on one of the ad networks.

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current Craftsvilla deal is another great deal given by dealsandyou which is also FPD

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Yup…this one stands next to bestylish deal. We should have a ranking for best deals offered every quarter or half yearly time period.

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