dont buy in koovs no guarantee

I have given this review in another thread also. But for easy reference, i am reproducing it here and be careful with cheaters like koovs.com

Is Koovs.com a fake?

Dear all, I do not know what is ur experience buying stuffs from online sites but after doing many transactions with many sites, I can only say that be careful while choosing ur online stores.

First of all, do not do any big amount transactions and if you do any big transactions, order them on the basis of cash on delivery.

In the past, I have done online transactions with flipkart, flipgraph (coinjoos now), Indiaplaza, infibeam, nbcindia.com, bookadda.com, letsbuy etc.

The services of all were great except Indiaplaza. The Flipkart was the best. I am sure flipkart remains as number one and my prediction is that these new comers will vanish within few months/years after grabbing some big orders if we are not careful.
Personally, I can trust only flipkart.

However, I thought I will give a try to koovs.com as I had never transacted from here. I ordered a good worth 800 Rs. almost 8 days back where they had promised that I will get the goods within seven days.
I paid the amount by credit card and I think I did that mistake. Thereafter, there is no update on the shipping and delivery. I am yet to get the goods. When I check their site after logging into my account, I can see what I bought but there is no updates regarding whether
it has been shipped or when it will be delivered.

I contacted them many times in their mobile number given at their site but the mobile number 9945032433 is switched off all the time. I called up their landline number
+080-22251100 but no one picks up the phone. They do not even have an answering machine if they are closed on any day or time though they claim they are
24 hours working. I called them up on week days and weekend days but no response from their side.

I do not know what do they think? Do they think that they can sustain their business in this competitive market by providing this kind of service?
The way the landline was ringing and no one was picking up the phone made me to think that they have converted their common room in one BHK to an office and started their business but I am sure
they gonna fail soon.

I want to know from friends how is Ur experience shopping from koovs.com? Did you guys face any such problems before?

What options I will have now? I am thinking to wait for few more days (2-3 days) and if they do not respond, will file a criminal complaint FIR under IT Act. I am not sure if I take these steps or not but
I am hugely disappointed with their service and will never shop again with Koovs.com. I am learning day by day and my experience is ‘Try to always do shopping on CASH ON DELIVERY BASIS unless you trust the website completely like I do flipkart.com’.

i’ve got whatever I’ve ordered from them, but it definitely has taken a long time…

And now koovs has got this new strategy to shift the focus from their delay in shipping – they have started using Aramex! Given the delivery time of Aramex, no one will notice the time koovs takes to ship.

@ganthraj and @rajibdahal where are the item shipped to? Depending on the location it might longer.
@sghosh do they provide tracking code?

reg aramex..two of mine orders from koovs were shipped via aramex and both were overnight parcels..received the very next day of dispatch..and so far..aramex was fine..just my first experience with aramex ( futurebazaar) was bad..the status read “shipment out for delivery” for2-3 days and i had to call the them to know how long the person will take to reach..after complaining,it was delivered on the 2nd day…but damn idiots..they delivered the product on 7th day ( excluding sat n sun)..so was not able to hold of offer futurebazaar provide for 7 days delivery..

One of my orders, Koovs dispatched promptly but Aramex took their sweet time to deliver. Had faced the exact situation of “Shipment out for delivery” status for 2 days in the same city. Followed up with their CC to get it.

girishr173 wrote:

@ganthraj and @rajibdahal where are the item shipped to? Depending on the location it might longer.
@sghosh do they provide tracking code?

Yes, they do.

Yes, Aramex takes their own time to deliver!

Regarding Koovs, you need to be patient as their shipping policy 7 Working days from order (sat & sun excluded).I purchased a Bluetooth mosue from them and it took almost 12 days to get it

Jackal wrote:

One of my orders, Koovs dispatched promptly but Aramex took their sweet time to deliver. Had faced the exact situation of “Shipment out for delivery” status for 2 days in the same city. Followed up with their CC to get it.

I HAVE ALL WHT I ORDER KOOVS IS VERY RESPONDING COMPANY IF SOMEBODY HAS PROBLEM THEN THEY CAN CONTACT THERE QUERIES ON FB AS WELL AS CUSTOMER CARE ALSO.

I have placed several orders including one wildfire s. I got all of them within a week. So till now i have had a pleasant experience.

DEAL$TER wrote:

I have placed several orders including one wildfire s. I got all of them within a week. So till now i have had a pleasant experience.

dealster how is wildfire s i am planning to buy one. Any killer deal you have for this model

DEAL$TER wrote:

I have placed several orders including one wildfire s. I got all of them within a week. So till now i have had a pleasant experience.

dealster how is wildfire s i am planning to buy one. Any killer deal you have for this model

The cheapest i could get was on koovs. Dint have hand on experience as sent it to my friends place. But it seems to be a pretty good phone. Now i cant see on koovs. Its sold out i think.

Check this out and decide: http://www.phonecurry.com/show-mobile.php?phone…

after long struggle got mobile from koovs but the response was not there wrong tracking called atleast 100 times customercare and poster n number of times in FB wall after doing all fedup then only i posted here Guys i prefer ebay which is excellent give back ur money if not deliver in time i thing otherwise websites also should bring the same…better i learned lesson go for COD

Advising is very easy boss but when 12k hard earning money got struck u will feel the pain….

customer support of koovs is bad

Dear All, Finally, I received my product after 11 days though they have promised that I would receive it on 7 days. First the packing was okay. Not that bad. But the products inside looked cheap and fake one. I will give them the benefit of doubt and do not claim that they sent me fake product but it looked really cheap and did not look like a deal at all. So, I am putting koovs.com on my negative/black listed company and never do transaction with it again. It is only the second online shopping company which have got the distinction of being blacklisted by me after Indiaplaza.

Meanwhile, I had ordered Chetan Bhagat’s Revolution 2020 from flipkart and though flipkart said it may take till 4 days for the products to be shipped, I received it within 3 days. guys, 3 days! Flipkart has been always wonderful.

(My additional Comments: I am not sure which courier they used as it was already paid and my office staff at the reception had collected it. Regarding location, I am at the heart of Hyderabad called Hitech City and Koovs can have no excuse on that. They did not provide any tracking details. sadly, even after the product is delivered, their site says tracking and shipping details unavailable. What kind of losers they are?)N I have no words to appreciate Flipkart. As usual the best and their tracking system is the best. Price may be slightly high in flipkart sometimes but I am ready to pay for it than to give anything to really cheap sites called koovs or whatever!

This might guide you through :
http://www.desidime.com/forums/product-reviews/…