FRAUD by Tikona Digital Networks - An internet service provider

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Last Comment 2015-09-13

2015-07-25

I have been using Tikona Services for three years now. Last year I started using Tikona Wifi Router for wireless services. The wifi router was provided by Tikona only on payment of Rs. 1700 for the same.

The Tikona executive installed a second hand wifi router at my residence, and assured me that if any yechnical problem is there, the wifi router will be replaced/ repaired by the Tikona team only.

Now my wifi router has not been working since Monday morning, and I have been continuously been following up with Tikona Executives for six days now. Today I was told that the wifi router policy is not there anymore and Tikona does not provide wifi routers to consumers anymore.

I told them that I had accepted second hand wifi router on the company’s promise of replacing it when the router goes faulty. So in case wifi router is not being replaced, I am entitled for return of my payment of Rs. 1700. However the Tikona Executive confirmed that neither the money is refundable nor will the wifi router be replaced.

This in my view is fraud from their side, and I intend to make no more payment to them (for bills). The same has also been entered in Tikona PC by Tikona Executive on phone on my request. I have requested for immediate termination of my services .

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https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2404578

TechINC

2015-07-25

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This is fraud……

https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2404616

zengeek

2015-07-25

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Once i royally screwed them for 3 months continuously using their free given modem + the demo credentials which the sales guy was using.

Speed was pathetic at night but in the morning it was good like 2-3mbps. Enjoyed without paying a single rupee, the modem is still lying over the roof even after 6 months

https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2404866

caks2006407

2015-07-25

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We must always demand on Paper only and not rely on words of these unethical sales/service people. I face these kind of issues when spoke to ebay,…CC. They assure something and they speak opposite next day, so now I only contact CC of any online site over phone only after sending email.

https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2405902

KaatuPoochi

2015-07-25

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their cc is worst..

https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2405916

piyush2251

2015-07-25

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Buy new router and use Tikona for 2 to 3 months without paying untill they disconnect your connection. And don’t pickup their call. Treat them in their own way

https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2422191

lno9299039

2015-07-30

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what about the speed and plans

https://www.desidime.com/discussions/fraud-by-tikona-digital-networks-an-internet-service-provider?page=1#post_2569106

desibuddy

2015-09-13

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i think always buy wifi routers online, dont buy from ISP, as they use low quality or refurbised one (even outer body look neat or even packed well).

so buy wifi routers online

in my residence railwire, they quoted 1200 for Tp-Link 740N wifi N router +50 rs for installation, so totally 1250.
i checked online, and price is 760 rs [Tp-link 740 N] , so i denied their offer and bought online and installed by myself in 2 minutes, its very simple..