Fraud mGinger cheated me

199°
Deal Cadet
good_virus

I ordered 6 months back from a crap site called mginger.com for Rs.499
they didn’t shipped after 1 month.
then I asked refund.
they said it will take 21 days as I cancellation made from my side.
they continued with excuses till last month.
from last few days the site looks to be died.
no working phone or mail reply anymore
checked site and found that they are only selling a 4 gb card now
no ways found to contact them.
Can somebody help me?
Can I do anything against them? https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

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Super Moderator Super Moderator
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I googled and found their contact information here: http://mginger.com/static/contact…sp

If I was in your position, I would send them a registered letter with PoD describing the entire situation politely but sternly and further stating that a case shall be filed in the consumer court asking for a refund along with interest and appropriate compensation if no action is taken within a week of receipt of this letter.

Deal Cadet Deal Cadet
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Thanks cm4444
but the same phone and mail is what I’m using from long time.
but none of them works now.
I surely believe they decided to shut down the site.
And can I really file a case in consumer court for this issue?
how to do it?

Super Moderator Super Moderator
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I hope these guys are not planning to shut shop & run away.
Yes you can go to consumer court if u want. But those guys will also tell you to first send mginger a registered letter with PoD.
So better do that right away.
And to take matters to consumer court, dial their number 1800114000 from BSNL landline.
The people there are really helpful. They even call you back to follow up on the case.

Deal Cadet Deal Cadet
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thanks
what is PoD?
and should I need to go to court or some distant places to proceed with case.
Is it expensive?

Deal Captain Deal Captain
Moderator
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good_virus wrote:

thanks
what is PoD?
and should I need to go to court or some distant places to proceed with case.
Is it expensive?


Usually, PoD stands for Proof of Delivery.

Super Moderator Super Moderator
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As Ramz said, PoD stands for Proof of Delivery.
Go to post office with the envelope, tell them you wish to send it as registered letter with PoD.
They will give you a PoD card (similar to postcard) and you will have to fill your address in it and attach it to the registered envelope. When the registered letter gets delivered, the PoD card will be posted to you. Once you receive the card, it is a proof that your letter has been delivered, so that the other party cannot deny the fact that they have received a letter from you.
You will not have to go anywhere to proceed with this (95% chance). Because what usually happens is that when you lodge the complaint in consumer court, they will themselves talk to the other party and mostly (as i wrote 95%), the merchant is quick to resolve the issue without any argument. (thus the expenses are negligible…a few letters & phone calls). Just remember, do exactly as directed by the consumer court guys and keep them informed of every development. If the merchant fails to give an adequate response (5% cases) then the court case (I have used the word case here, earlier it was just a complaint) will be initiated against him in consumer court.

Deal Cadet Deal Cadet
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Thanks
great info https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Cadet Deal Cadet
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thx mod i guess this information will help me get my rs2000 back from indiatimes https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

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