Jabong.Com-Surprised me with Great Service

Jabong.Com-Surprised me with Great Service

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Yesterday afternoon(in between 2-30-3-30 PM) I ordered following products from Jabong.com

1. A pair of Lee Cooper Shoes (Got Rs.500 discount using their 500 off voucher on Rs.1500 purchase)
2. Belmonte + Allen solly trousers (already discounted)( Again Got Rs.500 discount using their 500 off voucher on Rs.1500 purchase)
3. One Belmonte Shirt( Got Rs.250 discount using their 250 off voucher on Rs.1000 purchase)

I never purchased anything from this site in past and before placing order didnot read any review also.So after ordering I searched and gone through some reviews on desidime. Some people said they got delivery within 12 hours and some said within 24 hours.I thought that those peoples may be of same city and never expected such early delivery for me. I received 3 mails from jabong.com this morning informing that all products were shipped. The mail said that products were shipped through their Courier Partner JVAS. I never heard about JVAS and thought I will not get my orders within this week.

In around 2PM today I got call from a courier person asking from my address and within next 15 minutes I got delivery of all my products ordered yesterday at Jabong.com.Wow …super fast delivery to my city Guwahati,Assam. The courier man asked me to check the products in his presence and said if I am not satisfied I can return them straight away. This also surprised me as no courier company generally does so. I checked and found everything as expected.In cases of COD also you can open the product after paying the money. Packing was very good. Every products were packed inside cartons to protect from transit damage.

Jabong.com really surprised me with their great service.

5 Comments  |  
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Yesterday Fny courier guy came to deliver my order. He told me that his bro. works for jabong’s logistic partner. Jabong orders are opened in front of the receiver and if not satisfied he can return it and replacement will come within 24hrs.

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It’s being two months I am shopping from Jabong… in this time period I have noticed few good n few bad things…. Here, I just wanted to pen down good points: I like there fast delivery process, quick response from customer care, and user-friendly navigation…. They adding new products with time… but I think they should add few more lasted additions in all the categories…

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fashionhub101974 wrote:

It’s being two months I am shopping from Jabong… in this time period I have noticed few good n few bad things…. Here, I just wanted to pen down good points: I like there fast delivery process, quick response from customer care, and user-friendly navigation…. They adding new products with time… but I think they should add few more lasted additions in all the categories…


jabong seems to be indulging in cheap tactics. their employee (or i shd say owners) r registering on dd to and positing gud reveiw abt themself to attract gullible customers. this dimer joined today only to post review. in another thread 2 new dimers (co-incidentally joined today itself) and posted positive reveiw. look at here http://www.desidime.com/forums/product-reviews/….

DIMERS BEWARE……….

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pkdeal wrote:

Yesterday Fny courier guy came to deliver my order. He told me that his bro. works for jabong’s logistic partner. Jabong orders are opened in front of the receiver and if not satisfied he can return it and replacement will come within 24hrs.


Buddy here is my review for jabong.com review which do tells that everything you are writing is not true :

I have got a good experience of shopping Jabong. They do send product very quickly in the are coming under there own Jabong courier delivery. I have got my product delivered in flat 2 days in 3 different order smile ( ordered on thirsday Night and got the product on Saturday Afternoon in Pune ) , but they do not let you open the packing and deliver only if you are satisfied as you claiming here evil . as you have to call the customer care and create a reverse pick up request id . But my overall experience is good as reverse pick up is free and hassle free as far as my experience is concerned . So in my experience I would rate as a good site but would suggest to call their Customer care first if your shipping address comes under their reverse pick up area if ordering for clothes as size issue do crop some times

Manoj aka rbk
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I don’t know about the kind of experience others had with jabong but so far I have ordered two times and my experience is pretty good.First time I got my orders with in 20 hrs. max and today(Monday) I received another shipment which I ordered on Saturday.They do let you open the orders in front of the person who delivers the order who incidentally are jabong employees.