Koovs.com whether to buy or not ?? here goes th...

Koovs.com whether to buy or not ?? here goes the review and shopping experience !

Score: 1 Votes: 3
Medical tourism 1
Deal Newbie
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64
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Planning to buy something on koov.com (Koovs)?? If yes, Go through this thread before u proceed !

I decided to purchase a cellphone and luckily i found an interesting offer on koov.com, Then i glanced through the reviews regarding this website from various online shopping forums before i placed my order:

Pros:
- Gives mindblowing discount on branded and local products: True, Who else can give you samsung galaxy s2 for 25.5k ??
- Good interaction and information about your product on their facebook page (You can interact with them before you place your order).
- Product quality: They provide genuine products as quoted in their website.

Cons:
- Organisation: The customer care personnel doesn’t have exact info about your product but will try to convince you that you’ll get the product delivered in time.
- Delivery: Many of the online customers have faced problems in this regard i.e, Delayed shipping due to various reasons. In my case , I got my cellphone on the 10th day (I was supposed to get it within 7days)
- Shipping: Few customers have got damaged products but they have got replacement very soon. In my case, I was unable to track the shipping details with the docket nomber which i received from koovs.
- Professionalism: They have Rs.1 deal(Lucky draw) on samsung galaxy s2 and tabs, They have been extending the date since 2 months (The lucky draw is still on which was supposed to end on 31st august)

Ambiguous:
- Customer care: Though many users have written in various forums that koovs has pathetic customer care but in my case it was opposie, I used to contact them nearly thrice a day and use to get good response from them but some of the representatives will not know about your product details thoroughly. When i told them about the docket number issue,they asked me to wait for 2 days instead of solving the issue there ..yes, They are not at all professionals.. Luckily i got the product delivered withing those 2 days smile

CONCLUSION:

If you are planning to buy a branded product and you have no time constraints, go ahead with koovs but make sure that you are in touch with them through their facebook page and customer care…

Hope this review helps for future deals !

Happy shopping smile

13 Comments  |  
0 Dimers
Ryu and ken   dm logo
Super Moderator
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1,209
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Nice and helpful smile

Lfjsdlf023
Deal Subedar
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2648
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I have bought some items from koovs and satisfied with it except delivery. ebay has spoiled me in this regard. i think koovs was started by someone from IIT.

Medical tourism 1
Deal Newbie
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64
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Exactly bro.. Some of the IITians have started the online market. (Source: http://www.koovs.com/deals…ut)

Lfjsdlf023
Deal Subedar
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thanks for the link bhai. this information will help in trusting koovs a bit more smile

Boom
Deal Subedar
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1562
123

flipkart was also by some IITians but a way ahead service than koovs

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Scorpio
Super Moderator
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1,184
11688
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Really helpful bhai smile

Enrique iglesias3
Perfectionist
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nicely written and helpful smile

Medical tourism 1
Deal Newbie
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64
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Thanks for the appreciation guys smile

Green design
Deal Captain
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i placed an order on 22nd sep and koovs shipped it on 29th sep… they kept their word… exactly on the 7th day as told biggrin

Medical tourism 1
Deal Newbie
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One thing is clear that the koovs.com is NOT cheating the online shoppers but few consumers are not happy owing to the poor service provided by koovs smile

Missing
Deal Newbie
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No don’t buy at KOOVS many people facing problem with koovs my close friend say me ordering in koovs I got the product in 10days but for him more than 20days still not received the product no proper answer from customer care or facebook..

Think twice before buying from this website

12fb58dcb76ff1692d061a8982c3e193
Deal Hunter
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I have got all the items i ordered shipped within a week and delivered in time. All had proper invoice too. People who cant find the invoice try taking out the paper with the address written on it. Its nothing but the invoice when unfolded.

Medical tourism 1
Deal Newbie
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64
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@ganthraj : Exceptions are not examples .. Things like this do happen with online shopping smile