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myntra.com a fraudster

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Deal Cadet
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I received a mail in afternoon yesterday saying my account is modified.

when I tried logging it /////email address was not logging..i tried changing my password logged in again..but not able to do that.

called customer care asked them the reason.they themselves dunt know.

the fact is I asked them about continuos mails for refund of a huge amount lying in my myntra account to b transferred to my bank account.

thing is the kept writing format not same.type of account…..and moreover products send checked for quality ……blah blah

now no one knows my account is blocked with money in it.

no one replies….no refund nothing…moreover they r not telling the reason to block it.. https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif

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Deal Cadet Deal Cadet
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I think these websites r creating some kind of fraud.

firstly they provide free one on one offer.wen a customer sends them back finding its not a great deal to take 2 sweaters from fcuk at 4999.they dunt have a procedure to send the two products back.they take one refund the money in ur account…cashback…they dunt even ask for second product.wen customer asks for the product as freebee to be taken back…

they suspend ur account.stopping u access.

then series of ur calls start…..changing os password….till now u dunt know account blocked..

they send u theatning email for sending of products back…do no business with them in future….more more words..

at last NOC to further not shop from there with address proof.

isn’t this a fraud to cheat customer taking their money,not taking ur product back.. .inspite of 30 day return policy.without customer knowing cancelling their account on false pretext…

will nt shop from here for sure..

Deal Newbie Deal Newbie
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you can consider consumer suite against Myntra

Deal Cadet Deal Cadet
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thankz for the helpful suggestion,nowadays getting money is pretty difficult it took me 20 days for this process to clear waiting for another 2-3 days for refund.

I prefer not to shop from them in future.like many shopper come to desidime .com.many will read my agony.

they themselves will come to know what they did with me.atlast iam getting my money back….

thing is they were continuously sending the delivery irrespective of my suspended account.

iam happy to b saved as also iam getting my full refund back.incase they threatened me through mail this happens becoz what they were trying to prove was not happening.

I signed a NOC in my name and address below,to which they asked me not to use my name or alias or to face legal hassels.

pity on them .lost one generous customer.clause used misuse of the free gifts policy ..with several clause.

below is the NOC (written by their staff)

Dear Myntra.com,

This is with reference to our ongoing discussions regarding the termination of my transaction account maintained on www.mynt...om. I hereby declare and confirm that upon mutual and amicable discussions, I accept the refund of the total cash-back amounts accumulated and amounting to Rs.18982.9/- towards the user id , to be the full and final settlement of any and all claims against Myntra.com and/or Vector E-commerce Pvt. Ltd. or any staff or officer thereof.

Once payment/refund of the total accumulated cash-back amount, vide online transferred into my bank account, I will have no further claims of whatsoever nature. I also confirm that I shall not transact on www.mynt...om or any other related website or retail outlet of Vector E-commerce Pvt. Ltd, whether directly or through an alias.

Complete Bank Details:

I shall keep these details strictly confidential at all times.

Thank you,

[insert name and full residence address]

Threatning mail by myntra on 19th

Dear ,

This is with reference to your online transaction account maintained with our retail web site www.mynt...om.

Please be advised that we are exercising our right inter-alia under Clauses 6(j) and 15(a) of the Terms of Use of the web site, and terminating all your known account(s) with Myntra.com with immediate effect. Any confirmed orders or transactions that you may have placed until the point of termination shall be duly processed.

If you wish to return any product(s) that you have already purchased, please intimate us by responding to this e-mail with the details of such products and we will queue them for return. Please also note that:

  • You will have to return any corresponding free products that you may have received along with these specified returnable products, and

Any money due, after all set-offs and re conciliations, will be refunded to your bank account, to enable which we request you to revert with the following details to process the funds transfer:

o Name of the Bank

o Account Holders Name

o Bank Account Number

o IFSC Code

o Account type

We request that you do not transact on Myntra.com in future using any other account or alias, failing which we shall be constrained to suspend and/or terminate such new accounts as well, at any time without have any financial or legal obligations, and also take available legal action.

Warm Regards,
Naveen Kumar J

Myntra.com

this was done after a got my account suspended which I came to know calling their customer care…4 times on 14-19may2013……mail said profile modified…
my case is just placing the orders sending their products back,creating reverses request myself.in course of 3 days account is suspended .they didn’t tell me reason .send threatning mail…and delivery also.

pretty fakes this is how they loot economy and this is how black money circulates dunt know how but here bank details r involved and conversion comes handy of cod in bank account as refund….
https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

Analyst Analyst
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Aaila Myntra bhi fraud https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

Deal Newbie Deal Newbie
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Hi Bro,

I am suffering from same issue, MYNTRA has suspended my account and not refunding cash back amount. Kindly help me to approach with this issue.

Deal Newbie Deal Newbie
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I received a mail in afternoon yesterday saying my account is modified.

when I tried logging it /////email address was not logging..i tried changing my password logged in again..but not able to do that.

called customer care asked them the reason.they themselves dunt know.

the fact is I asked them about continuos mails for refund of a huge amount lying in my myntra account to b transferred to my bank account.

thing is the kept writing format not same.type of account…..and moreover products send checked for quality ……blah blah

now no one knows my account is blocked with money in it.

no one replies….no refund nothing…moreover they r not telling the reason to block it..

Deal Newbie Deal Newbie
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I am a regular customer to Myntra, I like to order multiple items to try and buy but at times the size chart is not up to mark they won’t fit me or be very big in size so the only option is to return, last time in April 2019 my account was blocked and then after multiple follow ups a mail came to May stating we cannot blocked due to violation of terms and use, on calling them after receiving the mail I called them so they said yes we cannot unblock ur account and you can make a new account and start using it. So after two months I made a new account and bought things of about 1.0 lakh I ordered multiply items like jeans and T-shirt out of which I returned some items and suddenly today I noticed that my other account is also closed without notice or informing me,, I don’t know what’s going on when I asked my friend he said his two accounts also got closed in this way, I need to know why this happens and do they take any legal action against customer or we can take any legal action, as I think I wanted to return few more items.

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