Redmi 1s repair experience

Redmi 1s repair experience

Score: 9 Votes: 9
Score: 9 Votes: 9
Score: 9 Votes: 9
Score: 9 Votes: 9
Score: 9 Votes: 9
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Deal Cadet
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Hi,

I am sharing my experience at xiaomi service centre.
I did not find where to post so posting here.
Admin if we have product review section, please move in it.

I purchased Redmi 1s before 1 month. Touch screen stopped working. Service centre(at Ahmedabad) told that screen need to be replaced and i need to pay charge for it.
Screen cost is Rs.4,500 eek and it takes 45 to 90 days to replace it. because actual engineer comes once in a week and getting part takes time.

i asked MI3’s screen cost just for information, it is Rs. 9,500

14 Comments  |  
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Critic
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Good post. So, basically it’s an use-&-throw phone. KG. lol

@mod(s), plz move it to proper forum. cool

1b523433
Entertainer
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eekeek eek

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Deal Newbie
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@op warranty….???

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Deal Subedar
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Touch stopped working because of your mistake or just like that. If it stopped working on its own doesn’t it come under warranty. Lumia520’s screen replacement costs the same so I’m not surprised at the price and in fact I feel its decent charge because of better screen when compared to 520.

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geturchiru wrote:

Touch stopped working because of your mistake or just like that. If it stopped working on its own doesn’t it come under warranty. Lumia520’s screen replacement costs the same so I’m not surprised at the price and in fact I feel its decent charge because of better screen when compared to 520.


I had put phone for charging in night and forgot it and disconnected in morning. and in morning found that only touch not working, phone starting properly, volume button also working properly. i think some time by mistake 7-8 hours charging should not be issue.

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1b523433
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geturchiru wrote:

Touch stopped working because of your mistake or just like that. If it stopped working on its own doesn’t it come under warranty. Lumia520’s screen replacement costs the same so I’m not surprised at the price and in fact I feel its decent charge because of better screen when compared to 520.


how is it his mistake?surprised and with use of just one month how can touch stop responding?eek

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Deal Subedar
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If you have paid for the screen, you made mistake.

Ofcourse it should cover under warranty if it was not physical damaged or rooted.

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Deal Cadet
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Zubies wrote:

geturchiru wrote:

Touch stopped working because of your mistake or just like that. If it stopped working on its own doesn’t it come under warranty. Lumia520’s screen replacement costs the same so I’m not surprised at the price and in fact I feel its decent charge because of better screen when compared to 520.


how is it his mistake?surprised and with use of just one month how can touch stop responding?eek


and 45-90 days is not reasonable time.
If i would have complained to FlipKart on same day(on 29 days of purchase), they could have replaced with new product. but i called after two days and it Flipart have policy to replace within 30 days only. so my bad luckconfused

20121105 invisible man
Deal Subedar
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@Paresh What was the reply when you asked about warrant ?

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invisible007249 wrote:

@Paresh What was the reply when you asked about warrant ?


He told damage is due to short circuit so i need to pay for it. but phone was working except touch screen, it was showing in coming call, volume button also working.

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Deal Captain
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Call Flipkart And Use Some Good Words They Will Sure Do Something

Don’t Pay If You Don’t Have Extra Money Which You Don’t Need Itwink

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Deal Cadet
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Paresh wrote:

invisible007249 wrote:

@Paresh What was the reply when you asked about warrant ?


He told damage is due to short circuit so i need to pay for it. but phone was working except touch screen, it was showing in coming call, volume button also working.


inferior hardware…. this has to be taken to next level …..dont leave warranty services…..
post it on facebook too…tagging it to reach hugobarra or who ever…. somebody here can help you… roll

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Deal Newbie
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i read all the comment here and feel pity for those who just think that this guy is jerk, actually it is all about their service, if these guys are nt willing to give u warrenty then they will never.. crux of matter is keep in mind before buying that there service is not good.

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Deal Newbie
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Read the comments and the post. First of all I want to say that Redmi 1s was being sold at very negligible prices as compared to other phones. Users must understand that a company cannot sell phones in such low rates until it has got some technical issues. We raised the bar of the mobile company by purchasing it in bulk. After that, security issues were raised on the company. Better stop purchasing the mobile phones and go for the best companies. Doesn’t matter if it is a bit costly.