SuratDiamond.com - Can anybody please guide about filing a case in consumer court

i would like some info on selling diamonds. if one has an old gold diamond ring with 6-7 diamonds how much can one expect while selling them off.

what should be taken care off while selling. pls guide.

niz wrote:

Hi,
I need help from anyone of you who has knowledge of filing a case in consumer court, as this is a clear cheating from SuratDiamond.com

I had ordered a ring from SuratDiamond.com with 1ct diamonds. When I got the product in the certificate it mentioned 0.73ct I called & emailed them to inform about the weight difference. They replied saying back it was a manufacturing mistake, and offered me a refund of Rs. 3000. I said if I buy a product which is worth 37k and if you give me 27% less diamonds Rs. 3,000 isn’t acceptable. Then they replied again mentioning the terms & conditions on their website that jewellery weights are approximate, I replied a buffer of 1-2% is acceptable but not 27% and I am filing a case against them. Today one of their manager called me up and gave me the same lecture and offered me a 4k refund.

I would be grateful if anyone of you can guide me about filing a case in the consumer court.

Regards,
Niz

Even i bought only diamond from surat diamonds. My first order got cancelled. in second order, they delivered it on time. When i tested diamond at local shop, they said it’s having ‘black spot’ inside it which is not visible by normal eye, need 10x magnifier to see it by expert. I was shocked to know as it was GIA Certified diamond. But about pricing he said, i got it for too less, market price for same diamond is around 5-6k higher.

About filing case in consumer court, you try akosha.com

deadman wrote:

niz wrote:

Hi,
I need help from anyone of you who has knowledge of filing a case in consumer court, as this is a clear cheating from SuratDiamond.com

I had ordered a ring from SuratDiamond.com with 1ct diamonds. When I got the product in the certificate it mentioned 0.73ct I called & emailed them to inform about the weight difference. They replied saying back it was a manufacturing mistake, and offered me a refund of Rs. 3000. I said if I buy a product which is worth 37k and if you give me 27% less diamonds Rs. 3,000 isn’t acceptable. Then they replied again mentioning the terms & conditions on their website that jewellery weights are approximate, I replied a buffer of 1-2% is acceptable but not 27% and I am filing a case against them. Today one of their manager called me up and gave me the same lecture and offered me a 4k refund.

I would be grateful if anyone of you can guide me about filing a case in the consumer court.

Regards,
Niz

Even i bought only diamond from surat diamonds. My first order got cancelled. in second order, they delivered it on time. When i tested diamond at local shop, they said it’s having ‘black spot’ inside it which is not visible by normal eye, need 10x magnifier to see it by expert. I was shocked to know as it was GIA Certified diamond. But about pricing he said, i got it for too less, market price for same diamond is around 5-6k higher.

About filing case in consumer court, you try akosha.com

do u have any info about selling diamonds. what should be taken care of and what price to expect.

do u have any info about selling diamonds. what should be taken care of and what price to expect.

Post on ebay bidding/ best offer. Upload original picture of diamond with picture of bill.

deadman wrote:

do u have any info about selling diamonds. what should be taken care of and what price to expect.

Post on ebay bidding/ best offer. Upload original picture of diamond with picture of bill.

would like to sell it to some jeweler. how do they value it. i dont have bill coz its quite old. its a diamond ring.

@NIZ,
you can file consumer complaint in district consumer disputes redressal forum situated in your relevant district, you can appear in person there and no need to hire an advocate, if require i will send you the format and will also help you in further proceeding……………..

Thanks Arjun. Please send me the format.