Please think twice from buying anything from this website as it clearly fools by sending us the wrong products and not even providing us a proper after sales service.
Admin I request you please make let this thread be here…else other dimers on the site will loose huge sums of money, energy and time.
Now the order got delivered to me
But what came out of the box was a shock to me.
The seller has surely described a wrong item with the picture associated with it.
I complained to them regarding the same on 12th Jul,2014.
Someone from Paytm Care replied to me like this..
I am Atul I am going to do my best to help you.
I understand that you would like to replace your product. I am sorry to inform you that replacement facility is not available right now.
If you wish to return this product,Our courier partner will come and pick the product from your doorstep in next 7 days as per your request.
So please tell me that you want to return product or not.Your refund will be processed with in 15 days into your Paytm account once the shipment reaches the merchant.The product that you want to return must only have been used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product. You can also visit the "Help Center " section in the Paytm app for further details.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
I even sent them the reply that I want to send it back and please send someone.
But till date no courier guy or even from paytm has came to take the product back.
What is the use of it, my money is wasted.
Please be aware.
I am thinking….
1) Shall I ever go back and shop with paytm for the products that are wrongly described ??
2) Shall I ever shop again if my money gets blocked in this way ??
3) Will I ever recommend this website to someone ??
4) They always state that maximum cashback is Rs.400 on EOSS40, but is that for a single order limit
Or can someone buy it in multiple orders to get multiple cash-backs. What is maximum cashback per account ?? (No Description given on the website)
5) Will I ever get my money back. If yes then by what time ??
To elaborate it further I would give you one more example where an item is wrongly described..
Have a look at the below image.
The watch shown in the lick is named Casio Men Round Black Analog Watch.
But in the picture its a TIMEX watch.
Is this what as a customer I would prefer from a website ??
I am really worried now for the dimers.
Please be aware.