Xiaomi Mi3 - From a frustrated customer

300°
Deal Cadet
shankargupta

To,
The FlipKart Team & Xiaomi Mobile team
India

From ,
Frustated Custumer of FlipKart
Hyderabad, India

Subject : Xiaomi Mi3 phone

@Flipkart and Xiaomi

I am composing this letter, to make you understand the feelings of a Indian customer . I request you, not to play with the Indian customers by playing the
cheap market gimmicks. i want to remind you the proverb " keep your customers happy and grow your business " .

In Indian market, if you want to survive and want to become a Number one online retailer , you need to deal with a company which is capable of supplying the required
number of mobiles .If you are unable to supply the mobiles with the required quantity and making the people bizarre about your product. Kindly stop it.

As per my experience in purchasing the Xiaomi Mi3 phone ,It is impossible to buy a mobile using FlipKart – " Mi3 can be renamed as Mission Impossible 3 "

All my three attempts to purchase Mi3 mobile vain

  • Why you are opening the registrations again to book the mobile – if you fail to fulfill the commitment to all the registered users ?
  • Your First come first serve policy is good- but the way you are applying with customers is bad .
  • What kind of benefit i got from " Flipkart First " services, unable to book three times as per your instructions .
  • I request both of you to not apply " marketing strategy " on Indians.

what i did after realising the truth behind the Flipkart and Xiaomi Mobile :
1 : I purchased Motorola moto G phone from the same website Flipkart .It’s my last purchase in Flipkart.
2 : i dropped an email to the flipkart team to remove my account .
3 : I blocked the Flipkart website in my office .
4 : I promised myself not to refer Flipkart & Xiaomi to any friend now onwards .

@Hugo Burra
I dont know, whether you are going to read this message or not , i want to present you two books and a gift box .
two books are about " How to deal with customers "and " How to run business at start up " by well known authors .
and the gift box item for you is " Motorola moto g " phone . If possible i will try to purchase oneplusone too and send it as a gift for you .

Xiaomi failed to show themselves as transparent and indirectly Flipkart too lost his Brand name behind the scenes.

Final words ,

Good Bye Xiaomi phone … Good Bye Flipkart ….

Thank you.
M Shankar
m.shankargupta@yah…om

19 Comments  |  
12 Dimers
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Deal Lieutenant Deal Lieutenant
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U cld have added “We have other objectives in life other than preparing/training ourselves to Buy Mi3 within that 5 seconds” LOL https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Deal Captain Deal Captain
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siddudeagarwal wrote:

U cld have added “We have other objectives in life other than preparing/training ourselves to Buy Mi3 within that 5 seconds” LOL https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif


too good https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Deal Cadet Deal Cadet
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Who are u to ask Xiaomi/FK to stop selling products? It is their choice and they know, better than you, how to market a product. Nobody is compelling you to buy something from a website. If you want, go behind it, buy it; or else, why to give an F? https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif Interested people will try, try, try again and buy the product of their choice, or find an alternative way to own the device they love. Xiaomi and FK has got their own marketing plans and strategies which they can very well implement in any market without reading a GFN paragraph like this, and in fact, they won’t give a damn about this. Period.

Deal Cadet Deal Cadet
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keeleriachu wrote:

Who are u to ask Xiaomi/FK to stop selling products? It is their choice and they know, better than you, how to market a product. Nobody is compelling you to buy something from a website. If you want, go behind it, buy it; or else, why to give an F? https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif Interested people will try, try, try again and buy the product of their choice, or find an alternative way to own the device they love. Xiaomi and FK has got their own marketing plans and strategies which they can very well implement in any market without reading a GFN paragraph like this, and in fact, they won’t give a damn about this. Period.


My dear dimer , Seems like you are a fan of Flipkart / Xiaomi , FYI, i am also a big fan of Flipkart.

" Who are u to ask Xiaomi/FK to stop selling products? "

Kindly read the paragraph properly, i said to stop selling products in this wrong manner, if Xiaomi is not capable to supply the required handsets.

“It is their choice and they know, better than you, how to market a product "

They know it very well, thats the reason , Hugo Burra is coming all the time to the Media(FB, twitter, ..etc) to say apologies .
Source : Check twitter, FB and Mi3 pages

Xiaomi’s Hugo Barra: We apologize for frustrating consumers; underestimated demand in India
http://www.bgr.in/news/xiaomi-hugo-barra-we-apo...

" Nobody is compelling you to buy something from a website. "
They shouldnt do any stunts in the market to make crazy about the product.

" If you want, go behind it, buy it; or else, why to give an F? https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif Interested people will try, try, try again and buy the product of their choice, or find an alternative way to own the device they love. "

I am tech enthusiast and i have my interests towards the Gadgets to experience it, reviewing the products. I am also interested in purchasing the mobile , i tried it three times as per the flipkart instructions as shown in their website, Emails and other sources etc. I have an right to say my point of view about my experience. Its all about the time i wasted in waiting to purchase the mobile, instead of spending my valuable time in Loving Xiaomi/FlipKart , i can look for other alternatives .

I have a right to F* on Xiaomi -they hurt my feelings/emotions – They targeted the costumers with a new marketing strategy .

FYI, In case of Motorola Moto G , they didnt perform this type of stunts . They are very successfull in India without any cheap market stunts like Xiaomi.

" Xiaomi and FK has got their own marketing plans and strategies which they can very well implement in any market without reading a GFN paragraph like this "

I suggest you to google about the reviews on Xiaomi – w.r.t purchasing the mobile. They failed in analysing and implementing the strategy behind the success of Xiaomi phone.

I can say my words again- "its not a Good Bye for now paragraph " its a message to all readers about the fact behind the phone , What type of plans they applied ?

" and in fact, they won’t give a damn about this. Period "

I know this, i copied the same comment in another website, where mr. Hugo Burra is active .Hope he read my comment. i am a small ant when compared to the Snake, but i dont want to remind you the proverb once again . but from my end, i can stop fooling people and educate themselves the truth behind it.

Due to privacy issues, i am staying away from Facebook and Twitter . I supposed to post the comment there itself . I know DesiDime website since beginning and i feel its the good platform to share my point of view about this.

Few words for you(keeleriachu) : Be Active, but dont show your proactiveness on other Dimers .

Deal Cadet Deal Cadet
Link Copied

“Kindly read the paragraph properly, i said to stop selling products in this wrong manner, if Xiaomi is not capable to supply the required handsets.”
You should better go back and read my post properly. I’ve very clearly mentioned that FK/Xiaomi very well knows how to sell things, rather than taking inputs (lol) from a random guy on internet.

“They shouldnt do any stunts in the market to make crazy about the product.”
Same reply as above goes here as well. Their product, their wish, their strategies. They sell the product.

“I have an right to say my point of view about my experience.”
Nobody denied. I just said they won’t give a damn about your opinion.

FYI, In case of Motorola Moto G , they didnt perform this type of stunts . They are very successfull in India without any cheap market stunts like Xiaomi.”
Lenovo isn’t Xiaomi. Different companies, different strategies. Mine or yours judgement doesn’t matter how companies sell their product.

“I suggest you to google about the reviews on Xiaomi – w.r.t purchasing the mobile. They failed in analysing and implementing the strategy behind the success of Xiaomi phone.”
Oh really? LOL. They are already No.1 in China (read today’s news). They will occupy a honorable position in Indian market as well in another couple of years. Mark my words and come back later https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

“but from my end, i can stop fooling people and educate themselves the truth behind it.”
You’re absolutely wrong. Nobody (read Xiaomi) is fooling people. It is just the way they want to sell their phones. YOU just can’t do anything about it. Never mind.

“Few words for you(keeleriachu) : Be Active, but dont show your proactiveness on other Dimers .”
Even I don’t give a damn about the words of a random guy on the internet – just like Xiaomi.

Deal Cadet Deal Cadet
Link Copied

Never mind your comments . https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

I got the reply

Decide who should give damn about the phone https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Keep the things cool and express in correct manner .

Analyst Analyst
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@keelariachu, there is something called ‘fair trade’ in any market. Shaomi has already paid fine in some countries due to their marketing gimmick.

This Chinese mobile set’s USP is it’s unique low price. But the way they are treating the customers & cancelling orders without valid reason is quite appalling.

Deal Cadet Deal Cadet
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shankargupta wrote:

keeleriachu wrote:

Common sense is not extinct: http://en.miui.com/thread-31099-1-...ml


Check the below screen shot

https://i.imgur.com/g2H3gjC.png

Source :

http://www.bgr.in/news/xiaomi-hugo-barra-we-apo...


Hugo Barra is replying to every Tom, Dick and Harry’s rants that could* potentially influence people who are willing to buy Mi phones. 9 out of 10 times, I have seen him replying to cry babies on the internet. Another business strategy to show they care for people. When would you understand simple marketing plans of a growing company, brother? https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif I strongly suggest you to go through all the posts in the link I’ve post before (http://links.desidime.com/?url=http://en.miui.c...). I am afraid that you most probably wouldn’t be able to digest the facts.

Deal Cadet Deal Cadet
Link Copied

I presented the facts in my manner. Whats wrong with you in supporting these kind of stunts ? Are you an Flipkart/Xiaomi affiliate ?

As you said Xiaomi wont give a damn about my GFN paragragh , why the flipkart and Xiaomi replied back to me ?

Better think twice and speak as a professional .

I posted the screen-shot for you to say – someone from Xiaomi replied to it ?
Mr.Hugo Barra Said apologies (Either it is marketing strategy or …etc). I never bother about it . Of-course who will fall for such type of stunts ?

Same question , why you are not able to digest yourself- when someone is expressing their views in positive manner about some product ?

To make them realise, i conveyed my decision too – a cry baby can do something to make them cry – I made a purchase of Moto G in the next minute. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

I have seen marketing strategies in my daily life, and saw the companies collapsing step by step . Better remind my word, if someone is expressing their point of views and if you feel those points are wrong you can oppose them- ,or else If you feel correct support them, if you cant do anything- better keep silent.

FYI – If my post is about GFN paragragh , why you are bothering about me- cant you digest yourself about my words https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

I can give as my links as you want – regarding the same point ,

Hope some senior dimers should enlighten you .

I recommend you the same, including the link which you posted to me- kindly google about more info and complaints about the phone .

Deal Cadet Deal Cadet
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“Whats wrong with you in supporting these kind of stunts ?”
Which post of mine made you think that I am supporting this? I just have the potential to analyze and understand how things work!

“Are you an Flipkart/Xiaomi affiliate ?”
Yeah. sarcasm

“Better think twice and speak as a professional .”
Buhahaha. See who’s talking.
On a side note, you don’t need to be a professional to understand and realize things. Crying out loud about things you don’t like to see around is not gonna help you/others in any way.

“Same question , why you are not able to digest yourself- when someone is expressing their views in positive manner about some product ?”
A positive point in your PoV may not be the same for others – not just for me, I found many in the link I’ve posted. That’s where I said common sense is not extinct.

“a cry baby can do something to make them cry”
What are you trying to say, brother? https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif Seriously you are clueless.

“I made a purchase of Moto G in the next minute.”
Oh yeah? Who is the loser? Who lost? https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

“Better remind my word, if someone is expressing their point of views and if you feel those points are wrong you can oppose them- ,or else If you feel correct support them, if you cant do anything- better keep silent.”
I am just plainly opposing – with valid reasons. And why would I keep silent rather than expressing my view? You absolutely got no rights to tell me what I gotta do.

“Hope some senior dimers should enlighten you.”
Joining a site and being a senior doesn’t mean he/she is sensible in real life. You gotta grow up.

“kindly google about more info and complaints about the phone”
Sir, I feel pity about your view point. What do you mean by complaints? The supply issue? The thing is very clearly explained in the above link. If you don’t understand, I simply can’t do anything. or you mean the phone got some issues? Well, no comments then.

Note: I, in future, won’t be replying to senseless posts on this thread. Period.

Helpful Helpful
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http://www.ubergizmo.com/2014/08/xiaomi-pays-20…

It was just yesterday when we brought you word that Xiaomi has been investigated by Taiwan’s Fair Trade Commission (FTC) for a possible misleading of consumers due to the numbers of smartphones sold in a short matter of time. This has been termed to be “hunger marketing”, which is to create an impression that the particular device could be in short supply, and hence might just cause folks to hurry up and make a purchase on the spot. Well, the Taiwan FTC has issued a $20,000 fine on Xiaomi for doing so.

Deal Cadet Deal Cadet
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You are lucky

Guys, I and couple of my friends bought MI3 in 19-Aug sale. All these devices are bad. See video below for problem. They are made in Jul-2014

BTW, Flipkart said for MI3 only replacement is possible and NO REFUND

Click below for video

https://vid.me...×0

Deal Subedar Deal Subedar
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fandudeals wrote:

You are lucky


Guys, I and couple of my friends bought MI3 in 19-Aug sale. All these devices are bad. See video below for problem. They are made in Jul-2014

BTW, Flipkart said for MI3 only replacement is possible and NO REFUND

Click below for video

https://vid.me...×0


For gods sake remove the cover. They have written that on the cover to remove before start using.

Deal Captain Deal Captain
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Oh my God…. All these comments over a phone:lol: . Looking at the above comments, i feel its better to use a feature phone.

Helpful Helpful
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geturchiru wrote:

fandudeals wrote:

You are lucky


Guys, I and couple of my friends bought MI3 in 19-Aug sale. All these devices are bad. See video below for problem. They are made in Jul-2014

BTW, Flipkart said for MI3 only replacement is possible and NO REFUND

Click below for video

https://vid.me...x0


For gods sake remove the cover. They have written that on the cover to remove before start using.


The guy is so busy to point out the error that he forget to remove the cover.
So lazy:-P https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

Deal Cadet Deal Cadet
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iam planning. to buy 1s from flipkart when launched on flipkart.but it seems that its not easy choice for us. actually its all marketing. gimmick like honda always show waiting period for its product in india. so people think its too good product that hard to get ……..

Deal Subedar Deal Subedar
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The first thing consider it is all imported piece. So if you want it you should have patience. As importing good and supply is difficult than buying a local soap from local website. Pls do have patience while ordering Imported goods. I am indeed a huge flipkart fan and never had any issues with it.

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