The FlipKart Team & Xiaomi Mobile team
Frustated Custumer of FlipKart
Subject : Xiaomi Mi3 phone
@Flipkart and Xiaomi
I am composing this letter, to make you understand the feelings of a Indian customer . I request you, not to play with the Indian customers by playing the
cheap market gimmicks. i want to remind you the proverb " keep your customers happy and grow your business " .
In Indian market, if you want to survive and want to become a Number one online retailer , you need to deal with a company which is capable of supplying the required
number of mobiles .If you are unable to supply the mobiles with the required quantity and making the people bizarre about your product. Kindly stop it.
As per my experience in purchasing the Xiaomi Mi3 phone ,It is impossible to buy a mobile using FlipKart – " Mi3 can be renamed as Mission Impossible 3 "
All my three attempts to purchase Mi3 mobile vain
- Why you are opening the registrations again to book the mobile – if you fail to fulfill the commitment to all the registered users ?
- Your First come first serve policy is good- but the way you are applying with customers is bad .
- What kind of benefit i got from " Flipkart First " services, unable to book three times as per your instructions .
- I request both of you to not apply " marketing strategy " on Indians.
what i did after realising the truth behind the Flipkart and Xiaomi Mobile :
1 : I purchased Motorola moto G phone from the same website Flipkart .It’s my last purchase in Flipkart.
2 : i dropped an email to the flipkart team to remove my account .
3 : I blocked the Flipkart website in my office .
4 : I promised myself not to refer Flipkart & Xiaomi to any friend now onwards .
I dont know, whether you are going to read this message or not , i want to present you two books and a gift box .
two books are about " How to deal with customers "and " How to run business at start up " by well known authors .
and the gift box item for you is " Motorola moto g " phone . If possible i will try to purchase oneplusone too and send it as a gift for you .
Xiaomi failed to show themselves as transparent and indirectly Flipkart too lost his Brand name behind the scenes.
Final words ,
Good Bye Xiaomi phone … Good Bye Flipkart ….