Poor service

Which century snapdeal is living it,in this competitive world where all websites are committing consumer and delivering within 4 days,this snapdeal cant even dispatch the orders by 4 days
I called snapdeal care n number of times and registered my complaint. I needed my product by 27 oct and their courier partner is not going to collect the parcel from seller. Even seler contacted me sayinh the packet is ready but its snapdeal courier who are not coming to pick it. I will never order from snapdeal. Poor site. Poor service poor customer care. order id: 16147396419