Returns Policy :
Return policy is not valid for perishable products such as Deodorants/Perfumes/Grooming Kits like make-up accessories, apparels & shoes (size-related issues will not be entertained, only damaged products) etc. If one comes across any issue with these products, they are advised to contact our customer support team within 24 hours. We will try to resolve the complaint in the best possible manner; however, it’s not guaranteed that we’ll be able to provide replacement/refund request.Damages due to normal wear & tear and negligence on part of the customer is not returnable at all.
Shipping Information :
Packages are generally dispatched within 2 days after receipt of payment and are shipped via our logistics aide with tracking and drop-off with signature. If you prefer delivery of bigger appliances( weight more than 10kg ), an additional handling cost will be applied, so please checkbefore proceeding into final payment. Whichever shipment choice you make, we will provide you with a link to track your package online. Shipping fees is absolutely free including packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected. We will accept the return of the products, provided such return is for products that are defective, wrongly delivered, wrong product, damaged during transit etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition. However, in case of transit damages, the issue has to be reported within 60 hours, after which we may not be able to accept the complaint.
Customer Support :