Indiaplaza's Review by dudu
Conversation between me and indiaplaza representative (after being put on hold for 23 mins because i was the 12th caller):
dudu: hello, i wanted to if the price shown on website is inclusive of all charges ie octroi and shipping?
ip: yes sir, it is all inclusive, you need not pay anything extra apart the final charges while ordering.
dudu: if that is the case why am i being charged octroi on the product i have purchased? i recently purchased led bulb and my order no is xxxxxxxxxx. so kindly refund.
ip: ok sir, give your pincode.
ip: sir, you stay in mumbai and in some parts of mumbai octroi is charged and is to be borne by customer
dudu: what nonsense? when i talk as a potential customer, no octroi applicable and when you come to know that i have already paid octroi you tell that customer bears it?
ip: sir we cannot do anything about it. next time i’ll help you
Now that is my last transaction from IP
Unfortunately i have ordered one more bulb which they have already shipped. Again loss of Rs42
Anyone with any suggestions?
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