Pepperfry Reviews

Ordered wardrobe. Product quality is really bad. But what is really worse that the sent a knocked out unit and have not sent anyone to install even after 4 days. Request to return has bern rejected too. Further, no response at all from customer service. Worse than a fly by night operatio view more

Pepperfry - Brand recall - Pathetic service, False promises, Lethargic attitude, No reply for days. Order Id: 306024026 view more

I wanted to buy a table lamp. I see a product with lamp and shade . They deliver only the base. Description is not clear. I would like to return as i wanted a full lamp for that price. return is not accepted. Nowhere is it mentioned that the shade will not be included. When we call the customer care they are adamant and suggest that the picture was for representation purpose only. view more

Very bad experience. I wish I could give zero star. They are con men in white collar. If you place an order , they they will not cancel it no matter what. You have to wait for the order no matter how long the delivery time is. In my case the delivery time was longer than a month and I wanted to cancel, but I was not allowed to do so. The return is also conditional and they will give you all sorts or reasons and will not accept the return at any cost. Sad that I fell into their trap. U shall not view more

I made my interior woke done by pepperfry, they showed something at their studio and did something which is totally not acceptable they charged 7 lakh for shaky kitchen cupboard and slider wardrobe with 1 inch gap between channels slider. and when I asked them about their bad they told this is what u have choose in our pepperfry studio. view more

They have NO COST EMI option but we have to pay the INTREST PAID (over 24 months almost 20% of the amount)... Im not judging , i dont know who is fraud the App people or the fraudulent banks (https://www.livemint.com/industry/banking/bank-frauds-worth-rs-2-05-trillion-happened-in-last-11-years-reveals-rbi-data-1560335835680.html) view more

We have very bad experience with service lady named Sonia. She just cheated with us. She did not tell us all main policies clearly. She just has to sale the product and earn some bonus. After placing the order, we came to know dangerous policy. Though we pay full money, we can not expect good service as everything will go as per their policies only. No value for customer opinion or expectations. Wallet usage policy is just radiculus. First time in life, we came to know in case of usage of wal... view more

Worst first experience here! Didn't expect such poor quality of the product! They neither are taking it back, didn't deliver it on time and NEITHER ARE REFUNDING (we didn't get the product too) THEY EXPECT US TO ABOUT EVERYTHING AFTER CALLING AT THE CUSTOMER CARE NUMBER- miss. DIMPLE SOLANKI RECEIVED THE CALL AND WAS RUDE AND WAS MISBEHAVING AND AFTER ASKING view more

My experience has been crazy and very frustrating with them. Their customer service is horrible. Delivery staff is worst ever. Liars.( Read below, if you want to know why) Delivery management - dont event ask about it, never ever on time. I placed an order with them for Victoria Corner Stand, order number 305407795. It was supposed to be delivered to me between June 11 to June 14th. Their delivery boy called me and told me that they have some commute issue so it will be deliver... view more

1). First problem is with web site once you order you can not modify the order or cancel the order. 2). Second problem is assembly they easily deliver the order but did not assembled the product. Dear users I request you all not to buy the product from paper fry. view more