MarQ by Flipkart 2023 Range 1.5 Ton 5 Star Split Inverter 4-in-1 Convertible with Turbo Cool Technology AC - White

Best wishes for when service support is needed, especially post warranty period.

jumpstart wrote:
Best wishes for when service support is needed, especially post warranty period.

i  dont think any brand gives good service anymore. Everything is outsourced and its easier and cost effective to get your neighborhood guy to service or repair. That said Flipkart home brands are probably just rebranded products with zero quality control.

Using marq ac from 5yrs  no problem till now and almost every brands customer support is same now, plus Panasonic is now helping marq so might improve marq products

True. Using marq from years. No problem.

bsnt wrote:

i  dont think any brand gives good service anymore. Everything is outsourced and its easier and cost effective to get your neighborhood guy to service or repair. That said Flipkart home brands are probably just rebranded products with zero quality control.

Thanks for the update.

Actually few years back, had really poor experience with Oster India.

Back then, they had no real office also. It was the classic 'import and dump' model. Jeeves was their so called authorised support partner. Kept us hanging for three weeks.

Since then, have never come across any average consumer who has been particularly 'wow'ed by Jeeves.

Jeeves changed hands from BPL eventually, as Flipkart invested heavily in BPL's large appliances division.

And now, for almost all large appliances bought via Flipkart, the default vendor for A.S.S. happens to ve Jeeves.

As such, Koryo, MarQ type brands may not be too bad.
Because a lot of them buy components of Toshiba, Sharp or others.
And yes, it could be rebadged Haier, Carrier products too.

Onlineworld wrote:

Using marq ac from 5yrs  no problem till now and almost every brands customer support is same now, plus Panasonic is now helping marq so might improve marq products

Thanks for the update.

Actually few years back, had really poor experience with Oster India.

Back then, they had no real office also. It was the classic 'import and dump' model. Jeeves was their so called authorised support partner. Kept us hanging for three weeks.

Since then, have never come across any average consumer who has been particularly 'wow'ed by Jeeves.

Jeeves changed hands from BPL eventually, as Flipkart invested heavily in BPL's large appliances division.

And now, for almost all large appliances bought via Flipkart, the default vendor for A.S.S. happens to ve Jeeves.

As such, Koryo, MarQ type brands may not be too bad.
Because a lot of them buy components of Toshiba, Sharp or others.
And yes, it could be rebadged Haier, Carrier products too.

It is 1.4T and not 1.5T, Am I right?

invisible007249 wrote:

It is 1.4T and not 1.5T, Am I right?

Even Flipkart's own category managers are unaware of concepts like BTU.
Nor the manuals or other literature make it clear.

However, for certifications purpose and under test conditions, they might have taken it to 18000 BTU.

Average use case scenario might see depreciated performance.

bsnt wrote:

i  dont think any brand gives good service anymore. Everything is outsourced and its easier and cost effective to get your neighborhood guy to service or repair. That said Flipkart home brands are probably just rebranded products with zero quality control.

Neighborhood guy may service the ac for cheap.

But what about when PCB fails (PCBs for inverter ACs are supercostly). What will we do then?

guanidine7865 wrote:

Neighborhood guy may service the ac for cheap.

But what about when PCB fails (PCBs for inverter ACs are supercostly). What will we do then?

May be the vendor who is assembling these for MarQ, too might ve sourcing from 'the neighborhood guy'

so MarQ spares and main parts might easily be available with 'the neighborhood guy'.

guanidine7865 wrote:

Neighborhood guy may service the ac for cheap.

But what about when PCB fails (PCBs for inverter ACs are supercostly). What will we do then?

May be the vendor who is assembling these for MarQ, too might ve sourcing from 'the neighborhood guy'

so MarQ spares and main parts might easily be available with 'the neighborhood guy'.

jumpstart wrote:
May be the vendor who is assembling these for MarQ, too might ve sourcing from 'the neighborhood guy'

so MarQ spares and main parts might easily be available with 'the neighborhood guy'.

These May s and might s can lead to loosing the fights.

More than money, the mental harrassment of not having a functional air conditioning unit.
Not to mention the repeat followups/visits of neighbourhood ac guy who would want to help you with some "jugaads".

guanidine7865 wrote:
These May s and might s can lead to loosing the fights.

More than money, the mental harrassment of not having a functional air conditioning unit.
Not to mention the repeat followups/visits of neighbourhood ac guy who would want to help you with some "jugaads".

Yes sir, I do completely understand.
I too merely had 🗡my daggers🤺 drawn on MarQart.
[That it would not be surprising if the company has tied-up with these very repairwallahs, to even make the actual, new product too.]

guanidine7865 wrote:

Neighborhood guy may service the ac for cheap.

But what about when PCB fails (PCBs for inverter ACs are supercostly). What will we do then?

When out of the 1 year warranty you have to pay for the pcb whoever u get it replaced by..

jumpstart wrote:
Thanks for the update.

Actually few years back, had really poor experience with Oster India.

Back then, they had no real office also. It was the classic 'import and dump' model. Jeeves was their so called authorised support partner. Kept us hanging for three weeks.

Since then, have never come across any average consumer who has been particularly 'wow'ed by Jeeves.

Jeeves changed hands from BPL eventually, as Flipkart invested heavily in BPL's large appliances division.

And now, for almost all large appliances bought via Flipkart, the default vendor for A.S.S. happens to ve Jeeves.

As such, Koryo, MarQ type brands may not be too bad.
Because a lot of them buy components of Toshiba, Sharp or others.
And yes, it could be rebadged Haier, Carrier products too.

Installation and service is an issue with all brands now. Its not like earlier when brands employed service reps. Low end products are now not even manufactured by well known brands, just labelled with their brand name.

bsnt wrote:
When out of the 1 year warranty you have to pay for the pcb whoever u get it replaced by..

Many manufacturers offers 5 yrs PCB warranty on inverter acs and 10 yrs warranty on compressors.

guanidine7865 wrote:
Many manufacturers offers 5 yrs PCB warranty on inverter acs and 10 yrs warranty on compressors.

Compressors i am aware but pcb 5 year warranty i didnt know about. Probably they will blame moisture and water damage since its the outdoor unit pcb that usually conks off.

bsnt wrote:
Installation and service is an issue with all brands now. Its not like earlier when brands employed service reps. Low end products are now not even manufactured by well known brands, just labelled with their brand name.

You are right!😔