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10k Hdfc bill paid via bajaj finserv not reflected to cc

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vspairtel

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I paid 10k hdfc cc bill ending with 7637 on 1st dec via bajaj finseev app. But its not reflected to my cc so i contacted bajaj they told take written from bank that they didnt received payment. So i mailed hdfc bank with trascetion no/reference no. They told that payment credited on wrong acc ending with 1131 .but how its possible i paid on correct cc. Any solution?

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MrKool_JJ wrote:

How come they did this?

Keep us posted on this issue as it's major concern with their system....

@Ash-D - His ss clearly shows it was paid to cc no 7637 but hdfc says it's credited to 1131.


Mera Icici ka payment aagya card me nasib se...Ye app use krne se pehele ab 100 baar sochna padega.....

Itne jaldi kisi niskarsh par mat pahuncho, bandhu. Aksar, jo hota hai wo dikhta nahi, or jo nahi hota hai, wo dikhta hai.

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Ash-D wrote:

BBPS (Bharat Bill Payment System) : Bharat Bill Payment System is an integrated bill payment system in India offering interoperable and accessible bill payment service to customers through a network of agents of registered member as Agent Institutions, enabling multiple payment modes, and providing instant confirmation of payment.

It is owned by NPCI & majority or maybe all of platform use it for bill payment. So no matter which platform you use it goes through them only.

You might have seen this logo while making your bill payments.

image

Only Kotak and BOB credit card is currently supported under BBPS.

This is non-BBPS transaction.

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abhishek012 wrote:

Only Kotak and BOB credit card is currently supported under BBPS.

This is non-BBPS transaction.

Order ID toh BBPS se start hai

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vspairtel wrote:

Order ID toh BBPS se start hai

Kaha pe tumko BBPS dekh raha hai order ID pe ?

woh biller reference number hai, jo HDFC bank ka khud ka hai.

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abhishek012 wrote:
Laha pe tumko BBPS dekh raha hai order ID pe ?

woh biller reference number hai, jo HDFC bank ka khud ka hai.

So only those 2 goes through BBPS? There must be some intermediary for other's too if not BBPS.

Due to order I'd I assumed it's Bbps.

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Ash-D wrote:

So only those 2 goes through BBPS? There must be some intermediary for other's too if not BBPS.

Due to order I'd I assumed it's Bbps.

Yup, those payment gateways get Account Aggregator license they use this type of bill payment transaction. Bajaj app use their APIs

Few companies example - Euronet, Cred, Visa bill pay, Bill desk etc.
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Recently I'm seeing TELE TRANSFER CREDIT as mode (cred/mobikwik)... seems some kind of settlement like SWIFT!

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Still not get any resolution .bank forcing me fill indemnity form

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bikidas2060 wrote:

Guys. Offtopic help needed. 

I need nodal officer's email ID of hdfc for cc issue. 

@MrKool_JJ @malikcool @guest_999 @andromeda @decideaim




Bhai if it is not already publicly available on HDFC bank site then only way to access it is via escalation. Btw have you tried this email id often mentioned here:



Mass email campaign for Smartbuy cashback not received for HDFC CC - Nov22 | DesiDime

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Screenshot20221221-223107

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Problem solved paid 10k on 7637 and its credited on friends credit card 1136 same Biller Reference Number HGA6P115E20356538079. But how its possible?

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vspairtel wrote:

Screenshot20221221-223107

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Problem solved paid 10k on 7637 and its credited on friends credit card 1136 same Biller Reference Number HGA6P115E20356538079. But how its possible?

Please explain .... how did it get credited in your friend's credit card? You were lucky or something else?

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OP got confused between the primary card and add-on card.

If you see, all his replies, he keeps on changing the numbers from 1131 to 1136.

And god came down on to the earth and reached HDFC bank and pushed the payment to his friends account. What a miracle!

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ramadesidime wrote:

OP got confused between the primary card and add-on card.

If you see, all his replies, he keeps on changing the numbers from 1131 to 1136.

And god came down on to the earth and reached HDFC bank and pushed the payment to his friends account. What a miracle!

Its not addon card both cc holder different. Bro screen shot me clear hai 7637 and hdfc bank told 1131 pe gaya lekin mai bajaj ka past cc payment check kiya mai 1136 pe 2 mahine pahale payment ek kiya tha . Lekin usape kaise chala gaya dont know

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