50 cashback not credited

242°
Deal Hunter
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This is regarding on Rs 50 cashback on bill payments on April offer.https://cdn0.desidime.com/attachments/photos/676412/medium/Screenshot_2021-04-07-11-50-34-28.jpg?1617777508https://cdn0.desidime.com/attachments/photos/676413/medium/Screenshot_2021-04-07-11-51-15-89.jpg?1617777527https://cdn0.desidime.com/attachments/photos/676414/medium/Screenshot_2021-04-07-11-51-26-54.jpg?1617777542Today they are again “escalating” to their dead team. Tareek pe tareek is not limited to our 3rd class judiciary system anymore.
Every new jerk would say either there’s no such offer/I have not collected/I already got the invisible cashback and when pointing out to screenshots, they would escalate.
I’m tired. Can’t keep on begging them for their faults.
Will stick strictly to other bill payment apps from now on.




30 Comments  |  
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Happened with me twice on 500/50CB (UPI Offer) and finally they rejected the cashback both times.

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Sigma999 wrote:

Happened with me twice on 500/50CB (UPI Offer) and finally they rejected the cashback both times.

Going through Amazon help tweets, I realized the more serious issues are from India. I wonder if we all write to jeff mail, which is sorted out by upper level staff, not the ones in india.
Maybe it’ll catch their attention and do some serious shuffle in the structure here and fire the ones responsible for every mess, esp the supervising/quality check team.

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I have way better experience with Flipkart support than Amazon. I just pray I don’t face any issue in online shopping otherwise it’s so exhausting trying to reason with these guys

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rini50 wrote:

Going through Amazon help tweets, I realized the more serious issues are from India. I wonder if we all write to jeff mail, which is sorted out by upper level staff, not the ones in india.
Maybe it’ll catch their attention and do some serious shuffle in the structure here and fire the ones responsible for every mess, esp the supervising/quality check team.

aapne upar complain kardiya?

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Unless you are really bored, trying to get CB on amazon offers if it dont happen immediately is futile.. On a few occasions I have got CB a month or so later for some offers.. Once for installing their amazon assistant.. But no CB for playing amazon music or using the echo device etc.. I figure I get enough CB on other stuff like they had 500 CB on buying a phone.. which got added with another 1000 CB on certain phones.. on top of bank offers.. Which ended up I got a redmi power for 8500 and was cheaper than their product cost.. I got rs7 for paying 5000 CC bill.. on upto 300 back and a 2nd offer 10-125 on recharge bill payment.. Min is 10 so how 7? and both offers went away.. Its always a learning experience.. maybe why I dont feel guilty when people take advantage of bugs..

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Amazon recruited or outsourced in bulk without proper training. Still there are few CC guys with complete knowledge of solving issues. And it’s difficult and depends on luck to get them on line.

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PikaPika wrote:

I have way better experience with Flipkart support than Amazon. I just pray I don’t face any issue in online shopping otherwise it’s so exhausting trying to reason with these guys

For me it’s Flipkart CC which is very hard to describe our problem and get any resolution most of the time. For Amazon only once cashback was denied and CC guy rightly pointed clause in TnC which resulted in rejection of cashback,rest everything better in AZ compared to FK.

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Sigma999 wrote:

Happened with me twice on 500/50CB (UPI Offer) and finally they rejected the cashback both times.

Many time amazon causes trouble in giving cashback i also have not recived cashback. I paid for uber ride and then i didn’t recived cashback for it unamused

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didn’t get uber cb last month( spin and win), contacted cs, they told valid only on 1st txn(which is not true), left it. If cb is not credited automatically, it’s better to leave it. Not worth to have dumb conversations with amazon executives.

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Simply don’t waste ur energy, my personal experience with them is quite similar, didn’t receive 50cb on shopping 500 n above even after ticking all boxes…each chat support executive will sing the same song with very basic useless questions like, did u collect offer? Read tnc? Bla bla, u will endup being frustrated…..their rule is simple “milna hoga to milega” warna bhool jao

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Yt3 wrote:

didn’t get uber cb last month( spin and win), contacted cs, they told valid only on 1st txn(which is not true), left it. If cb is not credited automatically, it’s better to leave it. Not worth to have dumb conversations with amazon executives.

I also haven’t got that cashback and I called them.
A super helpful lady understood the problem and raised the request.
Though, the CB involved is petty, I just wanted to raise a request as these issues are going unnoticed.
Firstly, the T&C mention that in case multiple offers are there, we get the best offer applied. But that hasn’t been the case for multiple times.
So, I raised this request.
Let’s see if she can actually resolve

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pointshunter wrote:

I also haven’t got that cashback and I called them.
A super helpful lady understood the problem and raised the request.
Though, the CB involved is petty, I just wanted to raise a request as these issues are going unnoticed.
Firstly, the T&C mention that in case multiple offers are there, we get the best offer applied. But that hasn’t been the case for multiple times.
So, I raised this request.
Let’s see if she can actually resolve

Cash back issue are pretty tricky. And most of time we dont get cash back.

Last week when Ordering in jio mart i seen offer. Paytm cash back if i paid by paytm wallet or upi for minimum order 399.
But now paytm not giving cash back .

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Sigma999 wrote:

Happened with me twice on 500/50CB (UPI Offer) and finally they rejected the cashback both times.

Same for me. I have observed it doesnt work if there’s any pantry item in order.

For other than this i wait max 24r hrs/ order gets shipped. If the cb doesn’t get credited, it means u arent going to get it. I cancel the order then n there itself and place new

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alienteck wrote:

Unless you are really bored, trying to get CB on amazon offers if it dont happen immediately is futile.. On a few occasions I have got CB a month or so later for some offers.. Once for installing their amazon assistant.. But no CB for playing amazon music or using the echo device etc.. I figure I get enough CB on other stuff like they had 500 CB on buying a phone.. which got added with another 1000 CB on certain phones.. on top of bank offers.. Which ended up I got a redmi power for 8500 and was cheaper than their product cost.. I got rs7 for paying 5000 CC bill.. on upto 300 back and a 2nd offer 10-125 on recharge bill payment.. Min is 10 so how 7? and both offers went away.. Its always a learning experience.. maybe why I dont feel guilty when people take advantage of bugs..

💯 Very well said bro…
👍 Karma added…

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alienteck wrote:

Unless you are really bored, trying to get CB on amazon offers if it dont happen immediately is futile.. On a few occasions I have got CB a month or so later for some offers.. Once for installing their amazon assistant.. But no CB for playing amazon music or using the echo device etc.. I figure I get enough CB on other stuff like they had 500 CB on buying a phone.. which got added with another 1000 CB on certain phones.. on top of bank offers.. Which ended up I got a redmi power for 8500 and was cheaper than their product cost.. I got rs7 for paying 5000 CC bill.. on upto 300 back and a 2nd offer 10-125 on recharge bill payment.. Min is 10 so how 7? and both offers went away.. Its always a learning experience.. maybe why I dont feel guilty when people take advantage of bugs..

I got 9

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rini50 wrote:

Going through Amazon help tweets, I realized the more serious issues are from India. I wonder if we all write to jeff mail, which is sorted out by upper level staff, not the ones in india.
Maybe it’ll catch their attention and do some serious shuffle in the structure here and fire the ones responsible for every mess, esp the supervising/quality check team.

Hiiiii. Do you have the screenshot of the offer and tnc of the offer? If yes, then please read the tnc too. Once you have verified everything from your end, send those proof to them. And this will speed up the resolution process. Otherwise they love to trigger people.

Remember Amazon 200 cashback trick, where coupons could be collected together, I followed every rule and didn’t get the cashback. Then I called them but no resolution was given. Then a guy called me, he said that I am a cheap person and I paid 1rupees for waterbill, 2 rs for electricity bill 🐒🐒🐒, then he remarked on a lot of things, which can’t be possibly done by a civilized guy. Then I asked his name, and gave him a solid dose of verbal assault, which I am not proud of. Then the guy cooled down. Somebody else called me, apologized me. At the end of month they gave everyone the promised cashback.

Recently they started a new trend of giving cashback to the first transaction in that category. So, their tnc is kinda messed up. But I have learned my lessons. 🙂

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Sigma999 wrote:

Happened with me twice on 500/50CB (UPI Offer) and finally they rejected the cashback both times.

Convincing them is very hard in fact impossible b’cos they pretend so
I was awestruck after talking to CC and left saying keep CB with u smile

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bikidas2060 wrote:

Hiiiii. Do you have the screenshot of the offer and tnc of the offer? If yes, then please read the tnc too. Once you have verified everything from your end, send those proof to them. And this will speed up the resolution process. Otherwise they love to trigger people.

Remember Amazon 200 cashback trick, where coupons could be collected together, I followed every rule and didn’t get the cashback. Then I called them but no resolution was given. Then a guy called me, he said that I am a cheap person and I paid 1rupees for waterbill, 2 rs for electricity bill 🐒🐒🐒, then he remarked on a lot of things, which can’t be possibly done by a civilized guy. Then I asked his name, and gave him a solid dose of verbal assault, which I am not proud of. Then the guy cooled down. Somebody else called me, apologized me. At the end of month they gave everyone the promised cashback.

Recently they started a new trend of giving cashback to the first transaction in that category. So, their tnc is kinda messed up. But I have learned my lessons. 🙂

It’s that Rs 50 flat on April ones.
It’s a hot deal here, you can check TnCs are pretty basic, nothing complicated.
Yes, they too said I’m eligible for cashback but not adding anything except empty promise to look into it.
I just initiated chat this time, if they give the cashback.. great, if not… Then will move on.
As I said, I don’t want to fight with them for Rs 50.

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Don’t be frustrated about that …there are many other ways to cover that 50 rs from Amazon

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bikidas2060 wrote:

Hiiiii. Do you have the screenshot of the offer and tnc of the offer? If yes, then please read the tnc too. Once you have verified everything from your end, send those proof to them. And this will speed up the resolution process. Otherwise they love to trigger people.

Remember Amazon 200 cashback trick, where coupons could be collected together, I followed every rule and didn’t get the cashback. Then I called them but no resolution was given. Then a guy called me, he said that I am a cheap person and I paid 1rupees for waterbill, 2 rs for electricity bill 🐒🐒🐒, then he remarked on a lot of things, which can’t be possibly done by a civilized guy. Then I asked his name, and gave him a solid dose of verbal assault, which I am not proud of. Then the guy cooled down. Somebody else called me, apologized me. At the end of month they gave everyone the promised cashback.

Recently they started a new trend of giving cashback to the first transaction in that category. So, their tnc is kinda messed up. But I have learned my lessons. 🙂

u r saying that someone from az abused u ????

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rini50 wrote:

It’s that Rs 50 flat on April ones.
It’s a hot deal here, you can check TnCs are pretty basic, nothing complicated.
Yes, they too said I’m eligible for cashback but not adding anything except empty promise to look into it.
I just initiated chat this time, if they give the cashback.. great, if not… Then will move on.
As I said, I don’t want to fight with them for Rs 50.

No no. As soon as you receive any offer n you collect it, take a screenshot of it. If you don’t take any proof, their word of mouth has no value. 😔😔😔

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bikidas2060 wrote:

No no. As soon as you receive any offer n you collect it, take a screenshot of it. If you don’t take any proof, their word of mouth has no value. 😔😔😔

Send screenshots. Nowadays even unboxing videos are also getting less effective unless forwarded to Jeff email and twitter complain for the world to see.

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rini50 wrote:

Send screenshots. Nowadays even unboxing videos are also getting less effective unless forwarded to Jeff email and twitter complain for the world to see.

It worked for me. 🙂

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rini50 wrote:

It’s that Rs 50 flat on April ones.
It’s a hot deal here, you can check TnCs are pretty basic, nothing complicated.
Yes, they too said I’m eligible for cashback but not adding anything except empty promise to look into it.
I just initiated chat this time, if they give the cashback.. great, if not… Then will move on.
As I said, I don’t want to fight with them for Rs 50.

The below worked for me few times for the similar offers few months ago

Send a mail with proofs/no proofs
Wait for 10 days
Call them via az app and enquire about the status of the email
They ask you what exactly the problem (since they dont have time to check emails)
They simply credit the AZ GV instantly (that will have no relation to your cb issue)

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ramadesidime wrote:

The below worked for me few times for the similar offers few months ago

Send a mail with proofs/no proofs
Wait for 10 days
Call them via az app and enquire about the status of the email
They ask you what exactly the problem (since they dont have time to check emails)
They simply credit the AZ GV instantly (that will have no relation to your cb issue)

Lucky you. I guess my rs 50 is a goner.
I have abandoned this issue.

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rini50 wrote:

Nah. Not this time. Can’t deal with their bs over 50 Rs

upar mail karo jaha apne pehle kiya tha baat khatam

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kukdookoo wrote:

upar mail karo jaha apne pehle kiya tha baat khatam

Bhai, not interested in fighting for Rs 10-50. As I said it’s not worth the headache.

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Me too got late cashback. Had ordered 3 items worth 580. Cashback was credited after 4/5 days as first 13rs then 37rs. It seems they have changed the rules.

Missing