5G network option issue in Moto G 5G

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Deal Cadet
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Moto G 5G, in network & sim settings, 5G option appears if there is Airtel or Vi SIM inserted but it disappears if I insert Jio SIM.
In my area, only Jio 5G launched, not Airtel/Vi.

This issue looks strange. Is it related to software update ? or network setting update ? or 5G launch ? or else ? Anyone else have any idea about this or facing such issue in their 5G handset ?

Screenshot20230505-074324

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@LIMBO

Benevolent Benevolent
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Looks like a software bug. You can dial *##4636##* to change network as well.

Deal Cadet Deal Cadet
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already tried. Even after selecting NR option there, only 4G, 3G, 2G options appear in settings->network settings when Jio sim present. When Airtel/Vi present there appear 5G, 4G, 3G, 2G options automatically !
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Generous Generous
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can u tell your update date from update history?

Deal Cadet Deal Cadet
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Jan 18, 2023
Finance Ninja Finance Ninja
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Go to MyJio App and Check the Device Comaptibilty it will show everything Like Does Your Mobile Supports 5G Right Now or Not?

Deal Cadet Deal Cadet
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It shows that the mobile supports 5G. Also, if the issue is with mobile then how it shows 5G option when Airtel/Vi sim inserted ?

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Benevolent Benevolent
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Looks like Moto didn't deliver the software update necessary to enable 5G SA which is required in case of Jio. It's par for the course for Moto. 

https://tech.hindustantimes.com/mobile/news/mot...?

Only 5G NSA can be expected to work. 

Many complaints in Lenovo forums regarding lack of Jio 5G support. 

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