Abt Flipkart mobile delivery

66°
Deal Cadet
amanhere2011608

Strange experience with mobile exchange order. 

From past 3 days, mobile is out for delivery (chosen with exchange). 

Whenever called, Delivery person asking if possible to come to delivery center (3-4km).

Today said, I am not coming that side today. Wait for tomorrow or collect from center. He told reasons of so much load of deliveries (laptops and mobile).

He also talk about if delay , orders get cancelled then said will try to come tomorrow while flipkart CC says not to worry, order will be delivered by the end of day😅

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Wishlist Champion Wishlist Champion
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High possibility of Order cancellation and Reason will be Buyer Rejected Parcel


Talk-Of-The-Town Talk-Of-The-Town
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Same with my laptop..took 4 days to deliver from nearest hub

Deal Subedar Deal Subedar
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Delivery guy took two bags to deliver the orders recent delivery guy murder for   i phone is  shocking must understand the situation of the delivery guy problem too

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Deal Subedar Deal Subedar
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If you really want device than you can go and collect it from center. Otherwise they will mark it undelivered due to some bulls*t reasons.

Deal Cadet Deal Cadet
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This is new trend from delivery center? 

And flipkart can't do anything about it

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Pro Shopping Friend Pro Shopping Friend
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Raise the complaint with Flipkart on twitter.

Talk-Of-The-Town Talk-Of-The-Town
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I did in my case..and it doesn't help..same old response

Deal Newbie Deal Newbie
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Same is happening with my mobile delivery 😌

Deal Lieutenant Deal Lieutenant
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Ya In My Area Also Normal Days FK Delivery Boy Coming Nearly 11am... Now In Sales Due To Heavy Orders , Fk Boy Coming To My Area At Night 8pm

Deal Newbie Deal Newbie
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@amanhere2011608 I would have told the DA to take rest at home, hand me over all the deliveries for him and also get a masseur to DAILY giving him a relaxing massage.
Any if he was sad, and thus wanted a happy ending too.. then would have asked him to wait for me to finish all his deliveries and then i would come to your place to even give you that.

@amanhere2011608 since you took the time, efforts to type all this here, i was wondering if you also took some time and efforts to write to their escalation team or in some other way, raise a grievance with Flipkart for such (likely) cancellation and improper treatment meted out to you by the logistics partner (mostly Ekart Logistics)?
Deal Cadet Deal Cadet
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Escalated already before drafting here so that to know If anywhere else such situation is present or is it just isolated incident. Got to know from here, such incidences happening at many places. 

Escalated again, got reply wait till end of day, order will surely be delivered. 

Asked fk, about their helplessness towards such issue and DA become more powerful than fk itself. Fk cc said, we will forward issue to seniors if it's not delivered today. 

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Deal Cadet Deal Cadet
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Update : Received after calling many times and went to collect 3km. 

Paid 800 extra as some screen issue he mentioned (which really was not big issue but seems FK excepts brand new phone for replacement) 

DA was getting calls from customers for their orders but he calmly rejecting  calls. 

He told me about Lucknow incident of DA was murdered for iphones & that seems to be made other DA's quite relaxed as well. 

He said even FK is not bothered if orders are late or undelivered.


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