Accuchek go machine/meter free replacement by Roche
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Roche company has stopped manufacturing Accuchek go meter & strips. It is now going to replace free replacement with accuchek active. Customer care no. is 18001206020.
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First talk with customer care and give Machine number and then Machine to be courier at above address.
“Accu-Chek Extra Care
Roche Diabetes Care
C/O. DHL Supply Chain Ind – 421302
Tel: 1800 120 6020”
“Dear Customer, Once you courier the product, request you to send the details at 5757535
HELP
Meter Sr. No.:
Date of dispatch:
Name of courier:
Tracking number:"
Take care of above instructions and tell all details to customer care so that machine should be tracked.
“Accu-Chek Extra Care
Roche Diabetes Care
C/O. DHL Supply Chain India Pvt. Ltd.
K-Square Integrated Park
Kurund Village, Opp. Oye Punjabi Restaurant,
National Highway No. 3,
Mumbai Nasik Road, Bhiwandi – 421302
Tel: 1800 120 6020”
“Dear Customer, Once you courier the product, request you to send the details at 5757535
HELP
Meter Sr. No.
Date of dispatch:
Name of courier:
Tracking number:"
Today, 01/03/2017, I got free replacement after 14days.
Good info for those concerned.
Thnx bro.
I need to surrender my accucheck glucometer.
This the case 9th Feb,2017. When accuchek Go sugar testing strips was not available, then I talked to customer care. They said, send it by courier, we will replace it free & send accuchek active at my home address. I got it free replacement. Now what are they doing, I don’t know. You talk to customer care, if number changed, get from Google, be careful for spam numbers.
ia Pvt. Ltd.
K-Square Integrated Park
Kurund Village, Opp. Oye Punjabi Restaurant,
National Highway No. 3,
Mumbai Nasik Road, Bhiwandi