Airtel plan stack issue
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Due to the current hike in recharge plans i did stacking of plans on my number i had 379 plan with 22 days left so i did another 379 and then another 379 bringing it to total of 191 days validity but as greed never pays off did another recharge of 1498 and the existing and 2 other recharge from queue were overridden and 1498 got in effect from yesterday itself. Is there any way to get those 191 days back? Customer care is giving all lame reason that recharge has changed even though they are same unlimited calls and limited data plans but they are not even taking complaint for that. Anyone else faced this issue? And how to approach?
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not really now. Airtel had updated and fixed this issue last month. For eg. I had 28 days unlimited plan with 1.5gb and then I have recharged with 2gb data plan with 56 validity and then 1799₹ pack. All of them are queued properly like jio.
Just to save Rs. 148.84; you lost Rs. 857.26 🤔
Greed is never good 
Can someone help me with Apellate details as nodal officer link on airtel website is giving error.
Why on the earth any service provider activates new plan without giving warning or clear details about queuing, only Chortel can do
Ideally they should have rejected the recharge
Airtel and Vi planned for this. Most users won’t give complaint and will let it go. That’s extra money for them without giving any benefits. Jio has the best recharge system ever. Everything is ultra transparent. Even after 5 years the Airtel and vi cartel is still doing their old looting on unsuspecting customers.
I get error on this url
We’re sorry
An unexpected error has occurred. Our technical staff has been automatically notified and will be looking into this with utmost urgency.
I had 1 days Validity left and 14 days Validity left on another numberof 379 plan…. I did only 1498 rchg on both… N both show only 365 days Validity so plan starts immediately
For me I have stack 399rs plan and mistakenly recharged another 398rs plan yesterday but for me the new plan didn’t started.. It showing in the app as coming up plan.. Once my 399rs plan gets over the next 398rs plan will start and the unlimited calls date confirms the same. The screenshot shows the new increased plan per say now
Always remember you have to queue same denomination recharge in Airtel
Is 1498 plan working now as i am on that plan and it is expiring next month?
@MasterShifu Had the same issue.75 days remaining of 379 plan, recharged with Rs 1498 and it activated immediately .
Do post the updates here.
Chennai
9952434865
Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
AP and Telangana
9959334865
Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016
Assam
9957134865
Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022
Haryana
9996034865
Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
Kerala
9995834865
Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
Orissa
9937449253
Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
Maharashtra and Goa
9987234865
Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
Mumbai
9987234865
Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra
Tamil Nadu
9952434865
Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
UP East
9935334865
Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
UP West and Uttarakhand
9897534865
Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
Kolkata
9831234865
Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
Punjab
9878434865
Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
Rajasthan
9928034865
Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
Thankyou so much
Dropped email yesterday to both nodal officer and 121 but still no response lets see if they look at it on monday but seems to be a long battle to be fought
Good luck.. I have many battles in past with Airtel and they accept the issue at their system. Finally they tell “Sorry, We cannot do anything about it”.
more than a week and still no reply on the email to both 121 and appellate.
what is terms of queuing same denomination plan gets queued or only unlimited packs say i am on 455 6gb plan can i queue it ?
nope…nothing in terms but think twice before queuing confirm with CC multiple times. they have completely denied on any refund or any extension
Go and compaint it to nodal authority and then higher authority.
take print or screenshot of payment receipt , messages and everything which is there .
and complain it. Also call customer care tell your problem and all time start your call recording.
..
after grievance officer.
EVERY TIME CALL RECORDING MUST.
If it not work .. compaint to consumer court.
And
Do it fast all steps.
it is not about money loss,it is about cheating and after that they are not serious about your compaint.
ITS YOUR HARD EARNED MONEY .SO FIGHT FOR IT.
@MasterShifu Hey, any update in whether you were able to resolve this issue? Unfortunately, I’m in same exact situation but gave up already and found this thread just now
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You can’t get it undone.
Any plan with different benefit and/or different value will get overridden.