Airtel plan stack issue

285°
Deal Newbie
MasterShifu

Due to the current hike in recharge plans i did stacking of plans on my number i had 379 plan with 22 days left so i did another 379 and then another 379 bringing it to total of 191 days validity but as greed never pays off did another recharge of 1498 and the existing and 2 other recharge from queue were overridden and 1498 got in effect from yesterday itself. Is there any way to get those 191 days back? Customer care is giving all lame reason that recharge has changed even though they are same unlimited calls and limited data plans but they are not even taking complaint for that. Anyone else faced this issue? And how to approach?

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Deal Subedar Deal Subedar
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You can’t get it undone.
Any plan with different benefit and/or different value will get overridden.

Deal Subedar Deal Subedar
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Just to save Rs. 148.84; you lost Rs. 857.26 🤔

Pro Tech Guru Pro Tech Guru
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Escalate it to Nodal/Apellate authority. IIRC one fellow here had received refund in main balance in a similar case but the operator was Vi I guess.

Deal Subedar Deal Subedar
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Daily data plans gets queue even if plan denomination are different. For limited data plans like 379, 1498 denomination should be same for queue

Deal Newbie Deal Newbie
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badkarma wrote:

Daily data plans gets queue even if plan denomination are different. For limited data plans like 379, 1498 denomination should be same for queue

sad
Deal Newbie Deal Newbie
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LIMBO wrote:

Escalate it to Nodal/Apellate authority. IIRC one fellow here had received refund in main balance in a similar case but the operator was Vi I guess.

Can someone help me with Apellate details as nodal officer link on airtel website is giving error.

Pro Shopping Friend Pro Shopping Friend
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Why on the earth any service provider activates new plan without giving warning or clear details about queuing, only Chortel can do
Ideally they should have rejected the recharge

Deal Subedar Deal Subedar
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caks2006407 wrote:

Why on the earth any service provider activates new plan without giving warning or clear details about queuing, only Chortel can do
Ideally they should have rejected the recharge

Airtel and Vi planned for this. Most users won’t give complaint and will let it go. That’s extra money for them without giving any benefits. Jio has the best recharge system ever. Everything is ultra transparent. Even after 5 years the Airtel and vi cartel is still doing their old looting on unsuspecting customers.

Deal Subedar Deal Subedar
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I had 1 days Validity left and 14 days Validity left on another numberof 379 plan…. I did only 1498 rchg on both… N both show only 365 days Validity so plan starts immediately

Deal Cadet Deal Cadet
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For me I have stack 399rs plan and mistakenly recharged another 398rs plan yesterday but for me the new plan didn’t started.. It showing in the app as coming up plan.. Once my 399rs plan gets over the next 398rs plan will start and the unlimited calls date confirms the same. The screenshot shows the new increased plan per say now

https://cdn0.desidime.com/attachments/photos/724879/medium/Screenshot_20211126-190205.jpg?1637933541

Deal Subedar Deal Subedar
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Always remember you have to queue same denomination recharge in Airtel

Deal Lieutenant Deal Lieutenant
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Is 1498 plan working now as i am on that plan and it is expiring next month?

Pro Tech Guru Pro Tech Guru
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MasterShifu wrote:

I get error on this url
We’re sorry
An unexpected error has occurred. Our technical staff has been automatically notified and will be looking into this with utmost urgency.

No issue here. Looks like DD’s link redirection at fault.
https://www.airtel.in/mobile-nodal-o...er

Deal Cadet Deal Cadet
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@MasterShifu Had the same issue.75 days remaining of 379 plan, recharged with Rs 1498 and it activated immediately .

Do post the updates here.

Deal Lieutenant Deal Lieutenant
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Chennai

[email protected]…om

9952434865

Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004

AP and Telangana

[email protected]…om

9959334865

Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016

Assam

[email protected]…om

9957134865

Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022

Haryana

[email protected]…om

9996034865

Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana

Kerala

[email protected]…om

9995834865

Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala

Orissa

[email protected]…om

9937449253

Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha

Deal Lieutenant Deal Lieutenant
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Maharashtra and Goa

[email protected]

9987234865

Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014

Mumbai

[email protected]

9987234865

Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra

Tamil Nadu

[email protected]

9952434865

Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004

UP East

[email protected]

9935334865

Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010

UP West and Uttarakhand

[email protected]

9897534865

Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

Kolkata

[email protected]

9831234865

Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Deal Lieutenant Deal Lieutenant
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Punjab

[email protected]

9878434865

Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101

Rajasthan

[email protected]

9928034865

Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Deal Newbie Deal Newbie
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SleeperRAW wrote:

Punjab

[email protected]

9878434865

Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101

Rajasthan

[email protected]

9928034865

Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Thankyou so much

Deal Newbie Deal Newbie
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Dropped email yesterday to both nodal officer and 121 but still no response lets see if they look at it on monday but seems to be a long battle to be fought

Deal Lieutenant Deal Lieutenant
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LIMBO wrote:

Escalate it to Nodal/Apellate authority. IIRC one fellow here had received refund in main balance in a similar case but the operator was Vi I guess.

What to do with that main balance?

Deal Lieutenant Deal Lieutenant
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caks2006407 wrote:

Why on the earth any service provider activates new plan without giving warning or clear details about queuing, only Chortel can do
Ideally they should have rejected the recharge

Wake up…
Don’t you know about auto sunglasses VAS activations done since decade?

Pro Tech Guru Pro Tech Guru
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MasterShifu wrote:

Dropped email yesterday to both nodal officer and 121 but still no response lets see if they look at it on monday but seems to be a long battle to be fought

121 was excellent in my experience until the last year or so when even replies to my emails weren’t forthcoming. Nodal/Apellate replies in a few days.

Pro Tech Guru Pro Tech Guru
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DealLooter wrote:

Wake up…
Don’t you know about auto sunglasses VAS activations done since decade?

No VAS/WAP auto activations since 2015 in my Airtel nos. And in each previous case refunds readily credited. No need to elaborate about Vi.

Pro Tech Guru Pro Tech Guru
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DealLooter wrote:

What to do with that main balance?

Adopt a wait and watch policy. It’s possible that AVOID will reinstate recharge via main balance in the future. Otherwise trying one’s luck by complaining to Nodal and/or Apellate Authority or even PG Portal is the only way. Can also be used for Play Store purchases. I had used on Saregama website. Zbigz etc.

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