airtel sim suddenly stopped working

try customer care…on twitter..there they resolve the queries faster

Airtel is facing this issue of simcard short circuit. And you have to replace sim card i too have faced same kind of issue a month ago. You can get new sim at airtel store keep your old sim otherwise they will charge you 25 rs. Try sim card home delivery service or replace at local shop.

I replaced 3 SIMs with similar issue recently. Last one just hours before the statewide lockdown came into effect. All barely 2 years old.

I Think Airtel is Manually Doing by Giving us Cheap Quality SIM Cards, My Family has 4 Airtel SIMs all of them Dies within 1 year of Purchase the reason was Same like Internal Short-Circuit, In my small town when i have gone to Local Street Umbrella Shops they told me we will Charge 200-300Rs/SIM Card then i went for one of the shop who charged me 100Rs/SIM after that all SIM Cards Replaced in that Shop and I also Complained it on Twitter,that this Guy has charged me this "Airtel" took Proofs from me like Photograph,Location,etc and Banned that Store PERMANENTLT

shraaj wrote:

I Think Airtel is Manually Doing by Giving us Cheap Quality SIM Cards, My Family has 4 Airtel SIMs all of them Dies within 1 year of Purchase the reason was Same like Internal Short-Circuit, In my small town when i have gone to Local Street Umbrella Shops they told me we will Charge 200-300Rs/SIM Card then i went for one of the shop who charged me 100Rs/SIM after that all SIM Cards Replaced in that Shop and I also Complained it on Twitter,that this Guy has charged me this “Airtel” took Proofs from me like Photograph,Location,etc and Banned that Store PERMANENTLT

How long did it take to change the SIM cards after submitting application? Do we need to submit any proof?

Just couple of minutes like 30min to 4hrs. Aadhar Card is the document that you can carry.

shraaj wrote:

I Think Airtel is Manually Doing by Giving us Cheap Quality SIM Cards, My Family has 4 Airtel SIMs all of them Dies within 1 year of Purchase the reason was Same like Internal Short-Circuit, In my small town when i have gone to Local Street Umbrella Shops they told me we will Charge 200-300Rs/SIM Card then i went for one of the shop who charged me 100Rs/SIM after that all SIM Cards Replaced in that Shop and I also Complained it on Twitter,that this Guy has charged me this “Airtel” took Proofs from me like Photograph,Location,etc and Banned that Store PERMANENTLT

Rs 25 is the official price. That’s what I was charged. It’s also mentioned in the SMS that Airtel sends after the application is processed successfully.

Also check that it's not a case of fraud, whether your number has been activated on the hackers sim and your sim card has been deactivated. Hackers will get access to your OTP s in such case.

aam_aadmi wrote:

Also check that it’s not a case of fraud, whether your number has been activated on the hackers sim and your sim card has been deactivated.

Hackers will get access to your OTP s in such case.

In such cases u won’t get any kind of network it will show registration failed or something like that

sofi1 wrote:

In such cases u won’t get any kind of network it will show registration failed or something like that

That’s the message he is getting in his mobile, registration failed. However some error should also show up on the network signal icon on top of the mobile, if the sim is officially deactivated

aam_aadmi wrote:

That’s the message he is getting in his mobile, registration failed

Check bank balance and other wallet balance
Once my father’s sim was not working I transferred all the balance to my account then in few days the problem got resolved .

shraaj wrote:
I Think Airtel is Manually Doing by Giving us Cheap Quality SIM Cards, My Family has 4 Airtel SIMs all of them Dies within 1 year of Purchase the reason was Same like Internal Short-Circuit, In my small town when i have gone to Local Street Umbrella Shops they told me we will Charge 200-300Rs/SIM Card then i went for one of the shop who charged me 100Rs/SIM after that all SIM Cards Replaced in that Shop and I also Complained it on Twitter,that this Guy has charged me this "Airtel" took Proofs from me like Photograph,Location,etc and Banned that Store PERMANENTLT

But why u went umbrella shop for sim exchange

shraaj wrote:

I Think Airtel is Manually Doing by Giving us Cheap Quality SIM Cards, My Family has 4 Airtel SIMs all of them Dies within 1 year of Purchase the reason was Same like Internal Short-Circuit, In my small town when i have gone to Local Street Umbrella Shops they told me we will Charge 200-300Rs/SIM Card then i went for one of the shop who charged me 100Rs/SIM after that all SIM Cards Replaced in that Shop and I also Complained it on Twitter,that this Guy has charged me this “Airtel” took Proofs from me like Photograph,Location,etc and Banned that Store PERMANENTLT

Good work…..

bhai tumara sim band ho gya hai ,, last recharge kb kiya tha ..

aam_aadmi wrote:
That's the message he is getting in his mobile, registration failed. However some error should also show up on the network signal icon on top of the mobile, if the sim is officially deactivated

Yes, that's the message I'm getting. Also, the SIM doesn't show any network on other mobiles as you mentioned. So it seems apart from the SIM fault my mobile also has an issue, it shows full signal even when no SIM is inserted! Now I'm starting to think maybe both these issues are related. Few days back I was going through the SIM toolkit app ("Airtel Services") too see if I can stop those annoying service messages which display remaining balance after every outgoing call/SMS. I sent a request to stop airtel now! service and tinkered around with few other options. I wonder whether that triggered this issue. Anyways, I've had no luck getting the SIM to work again. CC mailed that I have no other option apart from visiting a physical store, but complete lockdown has been extended till June 7th! Can't find any umbrella shop either.

popeyethedimer wrote:

Check bank balance and other wallet balance
Once my father’s sim was not working I transferred all the balance to my account then in few days the problem got resolved .

Just checked bank accounts, everything is fine as of now. Instead of transferring, I’m thinking of putting the balance in 1 week bank FD while waiting to get new SIM

hackerboys wrote:

bhai tumara sim band ho gya hai ,,
last recharge kb kiya tha ..

This month only bro, 28-day pack, it’s still active, checked on airtel app.

mango-man wrote:

This month only bro, 28-day pack, it’s still active, checked on airtel app.

bro tweet on airtel twitter page they will call you on other number

most probably then its ur sim faulty now

It happened with me twice. With my Vodafone sim. It worked again 6-8 hours later. Tower issue not SIM

popeyethedimer wrote:

Check bank balance and other wallet balance
Once my father’s sim was not working I transferred all the balance to my account then in few days the problem got resolved .

Very true. Many types of financial ( bank/ Wallet) frauds involve sim swap

shreyu2105 wrote:

But why u went umbrella shop for sim exchange

Because of Cheap Prices and Dhamakedar Offers Like they are the Only One in any City that gives DHAANSU OFFERS Like Free Porting – 3months Recharges like that

shraaj wrote:

Because of Cheap Prices and Dhamakedar Offers Like they are the Only One in any City that gives DHAANSU OFFERS Like Free Porting – 3months Recharges like that

But is umbrella shop sells it? Generally umbrella shop sell umbrella they don’t sell sim cards. Mobile shop or gallery sells sim cards

I had to give 150 for BSNL duplicate sim after original sim stopped working few days ago

LIMBO wrote:

Rs 25 is the official price. That’s what I was charged. It’s also mentioned in the SMS that Airtel sends after the application is processed successfully.

Bur customer executive told that u will be charged 50 for duplicate sim in Airtel store and local retailers charge 💯 for private companies and 150 for BSNL (as it still requires physical documents submission)

Luciferofhell wrote:

Airtel is facing this issue of simcard short circuit. And you have to replace sim card i too have faced same kind of issue a month ago. You can get new sim at airtel store keep your old sim otherwise they will charge you 25 rs. Try sim card home delivery service or replace at local shop.

Is it possible to get home delivery of duplicate sim in this case?

MrCritic wrote:

Is it possible to get home delivery of duplicate sim in this case?

Iska toh idea nhi bro but port ke case me toh home delivery hai 🙂🙂

MrCritic wrote:

Is it possible to get home delivery of duplicate sim in this case?

I have a family postpaid plan and saw this on one of my sims, they made me visit their closed shops to do SIM replacement, finally gave them an earful on 121 and threatened to port to jio post which they have agreed to home delivery of replacement sim

MrCritic wrote:

Bur customer executive told that u will be charged 50 for duplicate sim in Airtel store and local retailers charge 💯 for private companies and 150 for BSNL (as it still requires physical documents submission)

Hmm. Could be circle specific.

LIMBO wrote:

Hmm. Could be circle specific.

Infact I faced this issue couple of times on my sister’s sim….and i am still using my Telenor sim without any issue.
But, in both cases(Airtel & BSNL) customer executive told that I will be charged ₹50 for duplicate sim in official Store.