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Airtel Thanks - Unable to make bill payment

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Benevolent
panchabhut

For last 7-10 days, I am not able to make any bill payment on on Airtel Thanks using the Axis Airtel card. Card is already saved as tokenised form. First tried booking booking Indane cylinder and then for making electricity payment. In both cases, either the payment option is not shown or card is shown but after entering CVV, pop-up comes that txn cannot be processed due to technic al reasons. 

Any one else facing similar problems?

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Deal Lieutenant Deal Lieutenant
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Exactly same issue I am facing
Deal Lieutenant Deal Lieutenant
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Working for me. Uninstall and reinstall the app,it might help.

I am not logged in with airtel number.
Deal Cadet Deal Cadet
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Try entering card details manually. It worked for me

Helpful Helpful
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Amt got debited twice for me, still txn didn't get process. 

Deal Subedar Deal Subedar
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From last one month always getting merchant name AIRTEL instead of arpl type for ebill. Last month also cashback didnt received. Any solution
Deal Subedar Deal Subedar
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freedealexpert wrote:
From last one month always getting merchant name AIRTEL instead of arpl type for ebill. Last month also cashback didnt received. Any solution
No solution. Only God knows how it's working for others.
Deal Cadet Deal Cadet
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Just paid my Airtel Black bill via Amazon Pay .. working fine.

Deal Subedar Deal Subedar
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Manitian wrote:
No solution. Only God knows how it's working for others.
Airtel always have issue and we are losing caahback amount only
Community Angel Community Angel
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From past 4 days my electricity bill payment, I'm paying from Airtel axis card amount gets deducted from card, bill payment will get failed and refunded to card. I tried 4 times in 3 days, happening same each day. Definetly it's Airtel bill payment service issue.

Deal Subedar Deal Subedar
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I made the payment the payment is getting stuck 

Deal Subedar Deal Subedar
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manikantaks4u wrote:

From past 4 days my electricity bill payment, I'm paying from Airtel axis card amount gets deducted from card, bill payment will get failed and refunded to card. I tried 4 times in 3 days, happening same each day. Definetly it's Airtel bill payment service issue.

Same 

Helpful Helpful
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freedealexpert wrote:
Airtel always have issue and we are losing caahback amount only
Airtel = Fraudtel. They deserve mass complaints to RBI.
Benevolent Benevolent
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Pplegend wrote:

Try entering card details manually. It worked for me

Deleted saved card and then tried by entering manually. It worked.
Hunk Hunk
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Working for me, not working for my sister. Airtel Thanks. 🐒

Deal Cadet Deal Cadet
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manikantaks4u wrote:

From past 4 days my electricity bill payment, I'm paying from Airtel axis card amount gets deducted from card, bill payment will get failed and refunded to card. I tried 4 times in 3 days, happening same each day. Definetly it's Airtel bill payment service issue.

Same problem here

Community Angel Community Angel
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panchabhut wrote:
Deleted saved card and then tried by entering manually. It worked.

Even this also not working for me 

Deal Newbie Deal Newbie
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manikantaks4u wrote:

From past 4 days my electricity bill payment, I'm paying from Airtel axis card amount gets deducted from card, bill payment will get failed and refunded to card. I tried 4 times in 3 days, happening same each day. Definetly it's Airtel bill payment service issue.

same
Community Angel Community Angel
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Now Airtel Thanks removed cc option for bill payments. What the hell is this? 😡

Wingman Wingman
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manikantaks4u wrote:

Now Airtel Thanks removed cc option for bill payments. What the hell is this? 😡

Removed. Yes. Wtf airtel doing
Deal Newbie Deal Newbie
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asli_shashikant wrote:
Removed. Yes. Wtf airtel doing
total Craptel.. also how to enter a CC again, tried via payment settings and it is asking first to add money😈
Deal's Advocate Deal's Advocate
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freedealexpert wrote:
From last one month always getting merchant name AIRTEL instead of arpl type for ebill. Last month also cashback didnt received. Any solution

+1,

Noticed after you told.

Maybe nobody noticed.

Hard to calculate the cashback, i calculate one amount, get another. It gets deducted saying something and now I am seeing it's adding August cashback saying "additional cashback"

Deal Subedar Deal Subedar
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I am getting the same error but I know solution just manually enter the card number your trx will be processed successfully.
Deal Cadet Deal Cadet
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Mufasa wrote:
I am getting the same error but I know solution just manually enter the card number your trx will be processed successfully.
But only UPI and netbanking option show. How to enter card manually?
Benevolent Benevolent
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Paid Airtel postpaid bill by Airtel CC today. I got pay by debit/credit card option" by scrolling down at the payment mode selection page and had to manually enter details. 

Deal Subedar Deal Subedar
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Mufasa wrote:
I am getting the same error but I know solution just manually enter the card number your trx will be processed successfully.

Transaction happens but it gets reversed 

Deal Subedar Deal Subedar
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pranavcool wrote:

Transaction happens but it gets reversed 

You need enter OTP quickly or enable auto read msg permission otherwise trx will be pending & reversed.
Deal Subedar Deal Subedar
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Mufasa wrote:
You need enter OTP quickly or enable auto read msg permission otherwise trx will be pending & reversed.

No bro transaction happened sms came of successful transaction but bill remain pending and it fets reversed 

Deal Subedar Deal Subedar
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pranavcool wrote:

No bro transaction happened sms came of successful transaction but bill remain pending and it fets reversed 

No idea but I have noticed if you delay in entering otp the transaction get  success but does not reach to merchant so airtel reverse the amount after 3~4 days.
Finance Ninja Finance Ninja
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I can't see cc option for utility bills.
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