Airtel wallet dormant

@abhishek012 thanks for your time

not possible

This was what I received from their customer care :

Greetings from Airtel Payments Bank!

In reference to your email wherein your Airtel Money Wallet is in Dormant State.

We do understand your concern.

We would like to inform you that your Airtel Money Wallet is in Dormant State and has been blocked. Thus, we request you to visit the nearest banking point with a valid Aadhaar card and PAN to upgrade your account into the Airtel Payments Bank Savings account.

You can also check the same by visiting our website www.airtel.in/store?type=paymentbank.

Further, if you still wish to reactivate Airtel Money Wallet account we request you to kindly send us a copy of your self attested identity proof (POI) with which initially you used to open your wallet with, along with a consent letter. And send it to [email protected]

P.S.: If you are sending Aadhaar card requesting you to strikeout/mask the first 8 digits of your Aadhaar number to ensure your information is safe & secure.

We look forward to helping you in any way we can, should you need any additional support.

Thanks for being a part of the Airtel Payments Bank family!

Best Regards,
Airtel Payments Bank Team

In case, your complaint is not resolved within 30 days or not satisfied with the resolution, you may reach out to the concerned Banking Ombudsman under whose jurisdiction you are located. For details visit https://www.rbi.org.in/Scripts/Complaints.aspx

Baku32 wrote:

This was what I received from their customer care :

Greetings from Airtel Payments Bank!

In reference to your email wherein your Airtel Money Wallet is in Dormant State.

We do understand your concern.

We would like to inform you that your Airtel Money Wallet is in Dormant State and has been blocked. Thus, we request you to visit the nearest banking point with a valid Aadhaar card and PAN to upgrade your account into the Airtel Payments Bank Savings account.

You can also check the same by visiting our website www.airtel.in/store?type=paymentbank.

Further, if you still wish to reactivate Airtel Money Wallet account we request you to kindly send us a copy of your self attested identity proof (POI) with which initially you used to open your wallet with, along with a consent letter. And send it to [email protected]

P.S.: If you are sending Aadhaar card requesting you to strikeout/mask the first 8 digits of your Aadhaar number to ensure your information is safe & secure.

We look forward to helping you in any way we can, should you need any additional support.

Thanks for being a part of the Airtel Payments Bank family!

Best Regards,
Airtel Payments Bank Team

In case, your complaint is not resolved within 30 days or not satisfied with the resolution, you may reach out to the concerned Banking Ombudsman under whose jurisdiction you are located. For details visit https://www.rbi.org.in/Scripts/Complaints.aspx

Same here. Where to do kyc to activate the account?

Ramushamu23 wrote:

Same here. Where to do kyc to activate the account?

I let in remain dormant after that .

But ,it should be available on their stores.

Ramushamu23 wrote:

Same here. Where to do kyc to activate the account?

https://m.economictimes.com/markets/stocks/news...

Airtel payment bank may be merged with paytm payment bank

akki.akki wrote:
u can do that in airtel banking point near your home

nope not possible

According to reports, the telecom operator will merge its Airtel Payments Bank with Paytm Payments Bank and in turn get a stake in the fintech company.

if that is the case then get ready for maintenance/sms/debit card charges for paytm payments bank soon if it was up to airtel they would charge for every login otp as well

Not able to use it while paying cc bill on Amazon, anyone else facing this issue?