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Telecom companies with their disgusting tactics

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hdfc

Hey guys,

So this is the story,

I had an airtel sim in which I had a yearly recharge plan active (1799rs),

I started having connectivity issues like bad call quality, or no voice during calls.

Recently a family member got hospitalised, I am the one running for reports, bills everything.

During this I used to get calls from my insurance company regarding claims, but thanks to airtel, All calls were either not audible or voice broke between conversations, (Tier 1 city btw).

I got extremely frustrated with this, the person in front was too.

I decided to port to jio, I still had (150 days remaining) but what's the use of validity if the most basic thing (calling) didn't work?

Jio guy warned me about the scammer (redacted for safety) guys scam calling at last moment, I thought they were just badmouthing the opposition.

I recharged for annual jio plan 3000rs and left for hospital.

Cut short the next day I get a call from a personal number, Truecaller said JIO mnp team.

I thought maybe it's for verification, I picked up the phone, The lady in front goes :

Lady : I am from the jio mnp team, is this mr xxx speaking?

Me : Yes

Lady : I am from the jio mnp team, I can see you have raised a porting request from airtel to jio

Me : yes I have

Lady : For porting from airtel you have to cancel the existing airtel connection.

Me : (knowing this isn't the process) okay, what do I have to do

Lady : You have to send CANCEL <SPACE> your number to 1900, This will cancel your airtel connection and jio plan will start.

Me : (At this point I knew it's scam) You are from <scam> aren't you?

Lady : No sir, this is a new government rule

Me : Shut up scammer (hangs up)

The thing is I had already made 3000rs recharge on jio by this point, So cancellation of porting means total waste of money, no refund will be given.

Stay alert guys, Confirm the process thoroughly before listening to any company, they are there to just earn money from you and even if it costs you a lot of money THEY DO NOT CARE

Edit #1 : After reading comment of gaurav mittal, Changed the topic to not bash any one party.


Possibility of it being any of the two parties is existent, But the porting guy warning me beforehand has me still tilted towards one side, But whatever the reality be,

This post is not made to bash any company, only to spread awareness about ongoing scams and how to stay safe.

Deal Wiki

Top Comments
Benevolent Benevolent
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Truecaller Showing JIO MNP Team , Shocked hushed , New Technique Implemented

Cool Cool
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These companies will go to any degree to get those profits, even if it costs anyone their hard earned money.

The thing is it was a personal number as well, So they can just wash their hands if anyone complains anywhere, they will say, It was not us it was someone else pranking you so that you can be on our network, which will benefit us btw.

Wishlist Champion Wishlist Champion
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One question

How you can recharge before porting?

Finance Mentor Finance Mentor
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Probably OP gave money in advance to the store guys to recharge after porting is done. 
This shouldn't be done as well.
Community Angel Community Angel
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Airtel was big enough to fight with jio other small companies are already gulped digested and pooed by Jio

Wishlist Champion Wishlist Champion
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@drupal

FYI 

Airtel gulped BPL mobile , unior, Aircel wheareas Jio none

66 Comments  |  
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Benevolent Benevolent
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Truecaller Showing JIO MNP Team , Shocked hushed , New Technique Implemented

Cool Cool
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These companies will go to any degree to get those profits, even if it costs anyone their hard earned money.

The thing is it was a personal number as well, So they can just wash their hands if anyone complains anywhere, they will say, It was not us it was someone else pranking you so that you can be on our network, which will benefit us btw.

View 6 more replies
Deal Cadet Deal Cadet
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Both have good or bad network depends on location

Benevolent Benevolent
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Recharge can be done only after porting? how cancel works?

BTW Airtel is a nasty company, RIP to poor victims!

Critic Critic
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BTW Airtel is a nasty company

totally agree
Wishlist Champion Wishlist Champion
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One question

How you can recharge before porting?

Finance Mentor Finance Mentor
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Probably OP gave money in advance to the store guys to recharge after porting is done. 
This shouldn't be done as well.
View 6 more replies
Critic Critic
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thanks for the information

Finance Mentor Finance Mentor
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Wow and Truecaller is shit can be programmed with a  group of people, never installed...

Cool Cool
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The thing is, I can myself set my name as Barack Obama, and Truecaller will actually show that!!

Deal Newbie Deal Newbie
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Airtel openly scamming. Insane

Generous Generous
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They used to do it

Infact they were pro in it

Flame Flame
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This actually happens always here. I remember when I was getting my airtel number ported into Jio. The Umbrella man had already warned that after this PORT you will receive many calls form airtel and they will pretend I am (Umbrella Guy) is calling you, and you need to send a MSG ( cancel port) to 1900 to make this port request successful. 

  • Call 1: I am that umbrella guy who helped you in porting, By mistake I have choose postpaid connection for your number. You need to cancel the current port request then I can change postpaid in prepaid from my end. 

call 2: I forgot to do 239 rs recharge, send cancel message post which I will get the option to do recharge on your number. 

call 3: postpaid again. 

Cool Cool
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See, almost everyone's experiencing the same, let's alert the people going to port beforehand so they don't get scammed!

Deal Subedar Deal Subedar
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recently, thought of porting to airtel, im glad i didnt port to airtel

Cool Cool
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I had jio, ported to airtel for the 1799 plan but I ported out with 150 days left, Too frustrated already to deal with this "AAWAZ NAHI AARAHI HAI" madness

Benevolent Benevolent
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chortel is one of the most madarc companies

Community Angel Community Angel
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Airtel was big enough to fight with jio other small companies are already gulped digested and pooed by Jio

View 4 more replies
Deal Cadet Deal Cadet
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Bro same issues, i have yearly plan, but now facing connectivity issues 

Cool Cool
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It's really bad, Every other call there's problems, Jio is better, At least it works!

Community Angel Community Angel
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Jio gives 299 recharge free for new porting cucumbers then why you did 3000 recharge yourself?

Deal Lieutenant Deal Lieutenant
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depends on the locality you live in. for me it's around ₹50 that too in retailer shop

View 1 more reply
Deal Cadet Deal Cadet
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sorry am lost but if u did not send the text then how u lost money ?

or u just sharing the convo to warn us ?

btw 3k even before jio activation - why ?

Moral of story is dont do annual plan as I already know jio network in coming months will be in shambles just like airtel. ek hi thali ke chate bate.

jio, airtel & public = distrous 3some waiting to happen when customers have no option to go elsewhere & telcos have no intention to improve sheety sevices knowing consumers are helpless all while govt enjoying on the side watching & doing nothing

Cool Cool
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I didn't lose the money, I just said If I would have sent the message, it would've been lost

Helpful Helpful
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Nice 🙂, I thought you fell for their scam, luckily you have great brain. Happy ending. Thanks for sharing.

Cool Cool
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Haha thanks

Helpful Helpful
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When I port my number, I always ignore unknown calls till port cancellation time is over.

Generous Generous
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I'm 100% sure It was not airtel guys

That was the same person or friend of person who done your porting process

If you have sent that msg then that 3000 rs. Would have been directly refunded to salesman but you was thinking that will be forfeited

So basically if somehow he managed to cancel porting request from your end then he had kept that 3000 in his pocket

You can cross verify by calling from another number

Cool Cool
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The thing is, the same porting guy warned me against those guys, He told me not to pick up those calls.

If he wanted the money, why would he alert me beforehand?

View 3 more replies
Tech Guru Tech Guru
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HDFC complaining about Airtel. Let's short both of em. 🐒

Cool Cool
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Bro I changed my username and I got a cool down till the end of the year to change username again ;___;
Deal Cadet Deal Cadet
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Every company is scamming 

Even when you generate port out request from jio, they will also call and beg to stay on network and else you're paise banane ki machine for them or might a died man

Tech Guru Tech Guru
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Arey dost. At least they don't impersonate. 

Deal Newbie Deal Newbie
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1]
hope whoever are/were in the hospital and those around them are emotionally and physiologically better/ stronger now.

2]
you are a naqli/ counterfeit Dimer. naam kharaab kar diya Dimers ka🙁 by loosing money like this.
That too.. to whom!

3]
wouldn't taking the new number of the other operator and call forwarding from Dubbatel have solved at-least the incoming calls issue?

Even though the money could not properly be recouped on the Airtel plan, at-least it would not be a TOTAL loss like so.

4]
Infact in Jio button phone plans, ₹1234 used to be for 28×12 days.. so if call recording of outgoing calls was required then that Jio phone with the Airtel/main device too could have worked out.

5]
Yes the retention teams employ fraudulent methods/ fraudulent agents BUT YOUR STORY DOES NOT ADD UP here.
The cancellation of the port request only works for N hours (I think 20-22 hours) after the next operator has filled the Customer Acquisition Form and submitted the NOC request to the previous operator.

But the number migration does not happen in 24 hours, so it is Unclear how Jio can accept even one rupee (forget 2000 rupees) for a connection when the number is not even registered on their network.

Unless if-course you are continuing in the super daanveer/ charity mode and unofficially/in cash paid the amount to the retailer or the agent.

Thank you for adding the transcript.
Since prior to Covid-19, a retailer/shopkeeper who does MNP and new SIMs religiously cautions, warns his MNP customers to not send ANY cancel message after receiving such (fake) calls claiming to be from the other operator.
I mean I observed that tetsiler since 5½ years only, and maybe he always did so. Because it is the easiest trick in the book (for the telecom company vendors, teams trying to stop the migration).
Generous Generous
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do not rush for yearly recharge ... first test the network and everything latter decide .

for me , sometime jio is better , sometime airtel , sometime voda

its all about bad days / good days and luck . 

Helpful Helpful
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I hate that when I call someone urgently, an ad saying "Do not share OTP" comes up, Which is time consuming.

F you, Airtel.

Blogger Blogger
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This is correct airtel is giving issues too much these days

Basic calling is not working

No voice is coming from other side

Generous Generous
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Jio me bhi aksar hota hai. Cal hi nahi lagta.. sametime.. Amazon flikkart call gets in spam.. sometime one side voice.. same with jio fiber.. speed test show perfect but browsing or any gaming.. keep disconnect due to network issue.. myjio app diag show everything perfect.

Kabhi kabhi to musibat ban jata hai urgent me issue aa jqye to. Anyway Airtel was more worst..thats why came to jio

Helpful Helpful
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If port is done to jio then whats this cancel sms?

Benevolent Benevolent
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That is precisely what this scam is about.
Helpful Helpful
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never use chortel and "VI"khari,  they only loot money, VIkhari used to be unreachable always, ported to jio

Generous Generous
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>I had an airtel....

I stopped reading after that , as i know whoesever take chortel and trust their hard earned money into chortel will be in trouble sooner or later

-Chortel chor , and chortel customer chu..

Community Angel Community Angel
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Do you know why BSNL has no 4G and no 5G? it's power of Mukesh and his puppet,

Deal Newbie Deal Newbie
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WTF, TRAI should take some action against this, atleast reconfirm with the user if they want to cancel, maybe by messaging user that this will cancel the porting and they will stay on airtel and send YES for cancellation.

Finance Ninja Finance Ninja
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I think you receive a call from Airtel.

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