Ajio return issue

I created return request for a shirt bought from ajio . They send shadowfax courier guy to take return item. He refused due to article no mismatch issue. I contacted cc of ajio. They asked me to make fresh return request. Now this time without even coming to location he marked return attempted and same article mismatch issue . Pls sum1 can help . I already contacted cc via email . Waiting for reply.. any higher authority email or no to contact AJIO pls help personal experience never again order with ajio…