Alert form Axis Bank -- Axis Magnus card
I got an alert mail from Axis Bank. ( Can some one please advice, to reply this)
Thank you for banking with us.
This is to bring to your kind attention that, basis review of the transactions on your Axis Bank Credit Card(s), a pattern of non-personal usage of your Credit Card(s) has been observed for the transactions undertaken by you with the following merchant(s): Payagent.
As you are aware, your Axis Bank Credit Card(s) can be used only for your personal expenses and purposes, and any other transaction (including for business or commercial purposes) is prohibited under the Axis Bank’s Card Member Agreement and Most Important Terms and Conditions.
The Most Important Terms & Conditions (MITC) and Card Member Agreement is available on the link below for your reference:
https://www.axisbank.com/retail/cards/credit-ca...
We request you to reply with the invoices / evidences, if you wish to establish that the transactions undertaken by you with the above-mentioned merchant(s) during 01-03-2023 to 30-06-2023 were only for your personal expenses and purposes. Please share such invoices / evidences at the link provided below:
Click here to submit the required proofs within 30 days of this communication.
Please note that all reward redemptions on your Axis Bank Credit Card(s) have been temporarily suspended. Axis Bank reserves the right to take such other actions as permitted under the Most Important Terms & Conditions (MITC) and Card Member Agreement, including blocking of your Axis Bank Credit Card(s) if we do not receive satisfactory invoices / evidences.
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Heard that again some bug in their system and getting sent to many .don't panick...write to them if you have not done many transactions there
If you did these transaction and you can't prove that these were for your personal use and not for business or money rotation tricks to gain reward points then I am sorry to say you are going to loose your card and will not be able to redeem your reward points.
Not received
Was your axis card blocked or you gave satisfactory reply?
wrong section @admin