Hot Deal [Alert] Vodafone Idea(Vi) Fraudulent/Unauthorized Transactions

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Deal Subedar
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Recently I was charged several times from my main balance on my Vi number incorrectly, they were all unauthorized deductions. I checked other Vi family numbers, surprisingly they were charged too.

Looks like someone is trying to exploit a potential loophole.

Got this message,
‘Hello! Thank you for downloading FUN PORTAL from CARBUN8. You have been charged Rs. 22’

For other deductions I was not even notified, but found out from customer care that I was charged.

Also it is all over social media, you can find them with these search tags

DINDO_MP3_20
FUN PORTAL
CARBUN8
vipnw_d2c_20
One97
PAN_GMEBOX_15D_VF

A twitter thread I found that does a wonderful job of explaining exactly what’s going on,
https://twitter.com/diadatp/status/133289621127...

Be aware of this, if this happens to you, report immediately. Get VAS and PAYG services disabled from customer care.

71 Comments  |  
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Same happened to me…those rubbish customer care said..it was From customer end…Customer himself activated that service…shame of these liars

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So this is how they are clearing their pending dues with TRAI rolleyes cry

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Is policy ke karan hi wo log apne customer base ko loose karte hai

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ashu3850313 wrote:

Same happened to me…those rubbish customer care said..it was From customer end…Customer himself activated that service…shame of these liars

Though the name changed their useless behaviour never changes/changed. It is through out the network. rolleyes

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MrKool_JJ wrote:

So this is how they are clearing their pending dues with TRAI rolleyes cry

They charged in more than 50+ rupees number of times in the name of VAS in 2018 and even few months back happened same.so I turned off the SIM itself grin

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bharanidharanspm235 wrote:

They charged in more than 50+ rupees number of times in the name of VAS in 2018 and even few months back happened same.so I turned off the SIM itself grin

Smart Dimer spotted sunglasses

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Same happened with me also in last year. More than 400 rupees deducted and almost more than 75% of amount recovered after fighting with customer care each time. All were charged for VAS.

After that I never keep main balance. Only do the unlimited plan directly. Mine is Vodafone prepaid.

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Moderator

Didn’t customer care refund the main balance? Luckily I have 0 balance UL pack laughing

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R0417 wrote:

Didn’t customer care refund the main balance? Luckily I have 0 balance UL pack laughing

No, they are blaming us for the charge, by saying we accepted it. As stated, VAS services can only be refunded within 24 hours only, but I wasn’t notified until I checked my account balance, which was too late.

Decided to port based on this reply. Who does even use these VAS services in this era where everything is available for free?

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Thunder766 wrote:

No, they are blaming us for the charge, by saying we accepted it. As stated, VAS services can only be refunded within 24 hours only, but I wasn’t notified until I checked my account balance, which was too late.

Decided to port based on this reply. Who does even use these VAS services in this era where everything is available for free?

Well thats true, it can be refunded if complaint about it within 24hrs…

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R0417 wrote:

Well thats true, it can be refunded if complaint about it within 24hrs…

Yes, but for even that the user has to be notified to complaint. They are not sending SMS/notifications only for several other unauthorized VAS deductions.

I was charged wrongly for another VAS also, for which I received no communication.

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Happened with me and family numbers… So decided to move out of Vi as it becomes frequent… Now I have done last recharge using main balance… Once done will do port… Good luck Vi!!!

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Star_Chaser wrote:

Happened with me and family numbers… So decided to move out of Vi as it becomes frequent… Now I have done last recharge using main balance… Once done will do port… Good luck Vi!!!

Same here, using 10digi to get 10% discount with promo code PORT10 (credits – @Ash-D) on porting as well.

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Same is happening with 2 of my Vi numbers ..also cant find any way to deactivate this..if u call on 198 it says currently no VAS is active on ur number..

SMS- Thank you for downloading contest from one97.

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Add this one too

Hello! We have received your request for service PAN_GMEBOX_15D_VF. It is being processed and you will receive a confirmation shortly.

They have charged 49rs

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MrKool_JJ wrote:

So this is how they are clearing their pending dues with TRAI rolleyes cry

This year recharge hi nehi karaya . 3 SIM appx.

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Yes, the same deduction many times. I was charged around 150 and customer care not helping
my main balance is around 1500 I don’t know how to utilize. rage

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chetanc12 wrote:

Add this one too

Hello! We have received your request for service PAN_GMEBOX_15D_VF. It is being processed and you will receive a confirmation shortly.

They have charged 49rs

Done.

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They (VI) have to pay their dues and so they are using their super special NINJA TECHNIQUES to get money out of your pocket.

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avion wrote:

This year recharge hi nehi karaya . 3 SIM appx.

And your sim is still working?

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Smiling wrote:

Yes, the same deduction many times. I was charged around 150 and customer care not helping
my main balance is around 1500 I don’t know how to utilize. rage

You can recharge using main balance for 1 year plan, that way there will be no amount left to deduct.

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MrKool_JJ wrote:

And your sim is still working?

Yes . Voda extending validity with free internet by itself. joy joy

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avion wrote:

Yes . Voda extending validity with free internet by itself. joy joy

Goooood for you smile

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Thunder766 wrote:

You can recharge using main balance for 1 year plan, that way there will be no amount left to deduct.

Already have airtel and jio sim with plan don’t want to spend more any plan @ 1500 for one year? internet not needed

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bharanidharanspm235 wrote:

Though the name changed their useless behaviour never changes/changed. It is through out the network. rolleyes

With a loot mentality, things never change whether one is hunting loot deals at DD or working at customer care.

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cocay wrote:

With a loot mentality, things never change whether one is hunting loot deals at DD or working at customer care.

CC a Dimer wink

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Happened with me once.

Wrote to cc they reversed since then never happened a single time.

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Smiling wrote:

Already have airtel and jio sim with plan don’t want to spend more any plan @ 1500 for one year? internet not needed

Check out Rs. 1,499 plan, Unlimited Calls + 24 GB data + 3600 SMS for 365 days.

Or get all PAYG and VAS services disabled through customer care.

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Thunder766 wrote:

Check out Rs. 1,499 plan, Unlimited Calls + 24 GB data + 3600 SMS for 365 days.

Or get all PAYG and VAS services disabled through customer care.

Any offers for this?

And do they allow plan queuing?

I use Vi others use Jio.

Vi and Jio speeds are night and day difference here. If lucky you’ll get 2mbps in Jio whereas for Vi it’s 45-50 mbps wink

Missing