Amazon Bill Pay Transaction via Pay Balance Limit Error

61°
Deal Cadet
ashb009
Hi guys, I was just trying to do an Electricity Bill Payment from my Amazon Account and started encountering this error that: You have exceeded maximum limit allowed for category, use UPI only.
My account is Full KYC + Prime.

What are the limits for electricity bill payment via Pay Balance? I have been paying almost 15-16k per month since a year maybe but never faced this issue before. Please suggest what to do? Is this forever blocked or month/year limit?

Screenshot attached

https://cdn0.desidime.com/attachments/photos/805885/medium/Screenshot20220917-02154501.jpg?1663361457

Expiring In 23 days
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Shopping Friend Shopping Friend
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You can use pay balance
>Max 10k in one transaction
>Max 5 time in 30 days
Tech Guru Tech Guru
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ashb009 wrote:
@sauravDD @SandipxDip Just asked customer care, they said max allowed is 10k now. Is it true? Just 10k bills per month 🥲?
I don't think so that's per bill limit

PS: Customer care aware too less than dimer
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Shopping Friend Shopping Friend
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You can use pay balance
>Max 10k in one transaction
>Max 5 time in 30 days
Tech Guru Tech Guru
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Now 30 Days cycle is implemented.

Suppose Previous month on 30 txn done then again in this month after 30 you will able to txn

Tech Guru Tech Guru
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Now 30 Days cycle is implemented.

Suppose Previous month on 30 txn done then again in this month after 30 you will able to txn

Deal Cadet Deal Cadet
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@sauravDD @SandipxDip Just asked customer care, they said max allowed is 10k now. Is it true? Just 10k bills per month 🥲?
Tech Guru Tech Guru
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ashb009 wrote:
@sauravDD @SandipxDip Just asked customer care, they said max allowed is 10k now. Is it true? Just 10k bills per month 🥲?
I don't think so that's per bill limit

PS: Customer care aware too less than dimer
Shopping Friend Shopping Friend
Link Copied
ashb009 wrote:
@sauravDD @SandipxDip Just asked customer care, they said max allowed is 10k now. Is it true? Just 10k bills per month 🥲?
Bhaisaab jin dono ko aapne tag kiye ho wo cc ka head hai stuck_out_tongue_winking_eye 
(They know more than top level cc)
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