Amazon disabled add money option

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Deal Newbie
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Hello dimers

Did anyone receive an email from amazon mentioning that you have one or more duplicate accounts so Add Money option has been disabled

If so can anyone please mention steps how to enable again

4 Comments  |  
4 Dimers
Missing
Critic
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1881
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I can’t say about that in particular but I have noticed on Android 10 the amazon app has a bug wherein you can’t upload your photos or other documents which are required for the KYC activation. I have tired several times but the selfie wouldn’t process. Problem doesn’t exist on Android 9. Can anyone confirm this?

PS- Is there any email ID or something where I can reach them mentioning of this bug?

Missing
Deal Subedar
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Because you have used same Kyc Details in 2 Account so one Account Kyc Blocked and add money removed. No other reason

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Deal Subedar
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ithehappy wrote:

I can’t say about that in particular but I have noticed on Android 10 the amazon app has a bug wherein you can’t upload your photos or other documents which are required for the KYC activation. I have tired several times but the selfie wouldn’t process. Problem doesn’t exist on Android 9. Can anyone confirm this?

PS- Is there any email ID or something where I can reach them mentioning of this bug?

[email protected] dot in

Missing