Amazon disabled chat service

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Deal Subedar
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Amazon disabled the chat service with the executive agent. Its asks for mobile number for making calls

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Deal Cadet
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Great move.
It’s better to talk to them directly.
Chat person keep on asking the unwanted or repeated questions again and again and they go in circles and they just copy paste the pre-typed answers.

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Deal Subedar
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did chat just right now ..
its available

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Deal Cadet
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I still remember the Good Old Days of Awesome Customer Service that Amazon had during it’s initial launch. The Customer Service was something that set it apart from Flipkart and others of the era. But it’s all the same like others now. pensive

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Deal Subedar
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lanny25 wrote:

I still remember the Good Old Days of Awesome Customer Service that Amazon had during it’s initial launch. The Customer Service was something that set it apart from Flipkart and others of the era. But it’s all the same like others now. pensive

Yes had a chat few minutes back and they were like they wanted to avoid me… Care was missing

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Deal Subedar
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hackerboys wrote:

did chat just right now ..
its available

It’s called Message Us, slightly different from regular chat.

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Deal Subedar
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It is like talking to a chat bot. The customer service executives are useless and are just earning robots at Amazon.

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