Amazon Fresh - Automatically reduced the order value from 350 to 280, without telling me.
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Yesterday , I ordered 250 worth fuits and vegetables order from Amazon. To get the 75 cashback offer.
Just now I saw that they have changed the order value to 280 and so I will not get 75 cashback. Is there anything I do? Like cancel entire fruits & vegetables order OR anything?
I called CC and they pointed this clause: - In case there is a partial delivery or partial cashback, the balance will be credited within 15 working days. In case the final invoiced value of an eligible order goes below the eligible threshold due to seller related shorts/substitutions/price drops, the cashback will be credited within 15 working days.
So it means, I will still get the 75 cb?
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kukdookoo wrote:Yesterday, someone gave a good lecture and so I did not add the scam word.
You forgot to add the word scam in title
Budhe-Baba wrote:I went through this twice, they will not give CB so easily and 2nd time I left pursuing as its irritating to explain same thing
Yesterday, someone gave a good lecture and so I did not add the scam word.
better cancel
for me order amount was 295/297 looked delibarate. We need to order more items and return at the time of delivery - only way
Are baba - 😂 why it happens always with you? Aap hi ke saath aisa kyon hota hai? 😂
Amazon hai hai. 😂
By the way they given cash back in my account today also.
I have ordered like 7-8 in past few months from Amazon fresh gurgaon for this veggies offer and have always received the cb , never faced the item removal issue. Maybe it's more of a inventory issue in your area. No scam as such from amazon
Bk100 wrote:Your order value was less than 299? How much?Are baba - 😂 why it happens always with you? Aap hi ke saath aisa kyon hota hai? 😂
Amazon hai hai. 😂
By the way they given cash back in my account today also.
You can call the delivery person once you get the out for delivery email or SMS and say you are not available at home, cancel the order. He will happily cancel it as he will get his delivery payment without making the trip and you will get full refund, but beware if you do it often it will be a red flag on your account.
Budhe-Baba wrote:Ordered rs 383 and refund was 20.so billed value is 363
Your order value was less than 299? How much?
order only items that are in season and readily available. I order almost every week.
u know u can always cancel the whole order
2 weeks back, I ordered groceries with order value of 303 and they decreased it to 298 before delivering it to me. I followed up & they said it is dynamic pricing issue & that they will give the cashback & they provided that also after a few days. So, I suggest you chat with them & voice your concern. It can be a unscrupulous practices or a genuine case of inventory we can't know for sure.
Are they giving good quality vegetables. Sadela kharab toh nahi dete . Never tried .
Same Happened with me last week...item cancelled.Got cashback yesterday as Good will cashback .
So I guess as per tnc not eligible if order falls short of 300
Did not raise any complaint or anything for cashback
Scolded them and got my cashback yesterday. Thanks guys
